How do I change the logo reflected on the top of my Answerbase knowledge base? View answer
Ecommerce FAQ Knowledge Base
Can I change the link that my logo points to on the top of the Answerbase knowledge base? View answer
When I answer a question publicly, member asking still get an email letting them know we've answered them? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions
How can we allow everyone to ask questions, but only allow a select few to answer the questions? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Customization
I just posted a few questions, why are they not showing up in my moderation queue? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Moderation
Is it possible to turn off the "Answer" feature? We only want questions answered in-house or by assignment. View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Customization
Is there a widget that offers the option of writing answers to questions? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Integrating Your Site
When answering questions, what is the field "Reference a Source" used for? View answer
If I add one of our staff as an Admin, do they need another role for them to participate in answering questions? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > User Management
Is there a way to make a user's password expire annually so that they have to confirm their company email each year? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration
Can Answerbase inform other users when a question is asked about their area of knowledge or expertise? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Category Management, Other
Can you tell me the password for my website? I forgot it, but I don't want to change it. View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
How do I allow users to ask a question without having to go through a login process? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
We have an OpenLDAP server to store user's login credentials, can Answerbase talk with it to allow seamless login? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Integrating Your Site
How can a customer ask a question without leaving our site? We don't want to direct users away from our site. View answer
Can I ask my members to pay for a subscription to access my site? View answer
System Administration > Customization, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, Other
Is it possible to allow generic access from the public without them creating an account? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, Other
Do you have instant-search? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, Ecommerce FAQ Knowledge Base > Other
If I set my site to private, will it be viewed by Google searches? View answer
System Administration > Customization, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
Does Oauth2 require us to setup Active Directory Federation Services (ADFS)? View answer
System Administration > Integrating Your Site, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
Where can I find the Single Sign-On (SSO) documentation? View answer
Does "Login and No Registration" mean anyone can answer questions without supplying anything? View answer
Our site is build on a .NET framework. Would there be any issues integrating the forum (including SSO)? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Integrating Your Site, Other
What can an unregistered user see vs a registered one. Can you explain the privacy settings for the 3 lower plans? View answer
Is it possible to restrict visibility of the site (including the login screen) to a range of supplied IP adresses? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > User Management
Can users ask any random question that they would like? View answer
Ecommerce FAQ Knowledge Base > Asking Questions
Can we customize the data fields required during user registration to include info such as phone number, etc.? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Customization
In registration, can I integrate a third party mailing list software to automatically add user info into a database View answer
Is there an API that does login verification on an existing user that asks a new question? View answer
How can I give a user login access; they are receiving an error stating they do not have the correct permissions? View answer
Are Single Sign-On (SSO) capabilities available on all Answerbase plans? View answer
How do I remove or disable the blurry words on the login page? View answer
How long do logged in sessions last for users?
While registering, can a person choose his field of expertise? View answer
How long does a session last once a user is logged in? View answer
How can I prevent users from being able to comment on questions that have been asked? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, System Administration > Customization
Can Answerbase search the existing database of questions for relevant matches before the user submits the question View answer
I don't want my customers to have to register or sign in twice to ask a question, how can I stop this? View answer
For search engine optimization, does every question asked equal a new page to be indexed? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, Other
We want students to ask questions without registering, we moderate, and then we answer them. Can Answerbase do this View answer
Can users login using Facebook and Google credentials? View answer
System Administration > Third Party Login, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
When a user submits a new question, is there an email that is sent to the user? View answer
Can I require all visitors to agree on our Standard Terms before being allowed to ask a question. View answer
How do I get backlinks quickly? View answer
Ecommerce FAQ Knowledge Base > Keyword Searches
If I search words that I know are in the questions that I just uploaded, why are they not being found? View answer
Ecommerce FAQ Knowledge Base > Keyword Searches, System Administration > Content Management
Is it possible for a customer to search through other customer questions on Answerbase? View answer
Explain how search results work. I entered "That." There is a question with "That" in it, but it doesn't come up View answer
Is there a widget to search questions rather than submit questions? View answer
Ecommerce FAQ Knowledge Base > Keyword Searches, Ecommerce FAQ Knowledge Base > Other
