Can I include links in my answers when I import questions and answers content? View answer
System Administration > Content Management
What do I do with content creation recommendations that are related to one of my article pages? View answer
How do I change the font styles and sizes on my Q&A widget with CSS? View answer
Ecommerce Integrations
Can I change the buttons on my site to say something other than "Questions" and "Answers"? View answer
System Administration > Customization
Hi, can I translate the questions or answers or articles into other languages and if yes where in Shopify? View answer
Feature Requests
How do I customize the styles of my call-to-action (CTA) widget? View answer
Can I set a custom length for my Question Title? View answer
What types of content is best to post on the product category level? View answer
How do I customize or change the style and design of my Answerbase Q&A widget using CSS? View answer
System Administration > Integrating Your Site, Frequently Used
For Microsoft Dynamics CRM, which API will allow me to export Q&A thread history to upload to a 3rd party database View answer
System Administration > Customization, System Administration > Integrating Your Site
Is there a way to "zero" the points accumulated so far by a user? View answer
Public Q&A System > Point System and Structure
We want to serve a Terms of Service which the user must accept before accessing the site; is this possible? View answer
Sales Support, Public Q&A System > Registration and Login, System Administration > Customization
What does it mean if a question is "open" or "closed" and how do I edit that setting? View answer
Do you have the ability to edit the checkbox on the ask question form related to Privacy Policy? View answer
Public Q&A System > Asking Questions
How do I control when the "See full answer" capability works on the Q&A widget? View answer
Ecommerce Product Q&A
How do I post a question and answer from the Answerbase administration site? View answer
If I decided to go with Answerbase, what is an estimate on how long it would take to have my site up and running? View answer
Sales Support
I'm an online retailer, how can Answerbase help improve my conversion rates? View answer
How do I build my Q&A database if I get a lot of repeat and duplicate questions from customers? View answer
Ecommerce Integrations, Platform Benefits
Why am I getting "Add either at least one category or a product to the post" validation on the widget? View answer
Can I associate questions to product categories instead of just products? View answer
Why did my products disappear from the "Popular Products" tables on Google? View answer
Platform Benefits > Ecommerce > Ecommerce SEO
Are there limits to how many AI-Enhanced page-by-page recommendations I get per month? View answer
Ecommerce FAQ Generator
