We need to be certain that the data is confidential; how do we make sure all users are moderated before access? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Moderation
Can I disable to the "Question Details" area on my site? View answer
Ecommerce FAQ Knowledge Base > Other, System Administration > Customization
Is it possible to customize the rank/reputation, point system, etc? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Point System and Structure, System Administration > Customization
If 1000's of our staff logged onto Answerbase at the same time, would your system be able to cope? View answer
Ecommerce FAQ Knowledge Base > Other, Other
Will Answerbase allow me to show all questions publicly but hide the answers until the user pays to access them? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, Ecommerce FAQ Knowledge Base > Other, Other
What users will show as "contributors" on the platform? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Point System and Structure
We want to serve a Terms of Service which the user must accept before accessing the site; is this possible? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Customization, Other
I can't find an "Ask A Question" button. How do I submit a question on my site? View answer
Ecommerce FAQ Knowledge Base > Asking Questions
Can answers that I post on Answerbase be shared in Social Media? View answer
System Administration > Integrating Your Site, Ecommerce FAQ Knowledge Base > Other
How does Answerbase relate with online chat? I want instant answers to use alongside existing chat. View answer
System Administration > Integrating Your Site, Ecommerce FAQ Knowledge Base, Other
What types of videos does Answerbase support? View answer
We would like SSO capability. We use Active Directory- how can this provide the authentication to your product? View answer
System Administration > Integrating Your Site, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, Other
Can your enterprise solution operate in a closed system with absolutely no Internet access? View answer
When I'm asking or answering a question, why don't I have the option to upload an attachment? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions
Is is possible for our users to be able to post projects with their questions as zip files less than 3MB? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, Other
Can I manually adjust the points of users on my Q&A site? View answer
How is an answer selected and voted as the best answer? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions
Is there a way to answer questions using the seeded users from our initial CSV file? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > User Management, System Administration > Other
As a moderator, can I assign questions or send questions to specific staff members so they can answer them? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Category Management, System Administration > Moderation
Is there a way to have the “Browse by Topic” items on the right side of the screen listed in alphabetical order? View answer
What happens to Reported questions and answers? View answer
Ecommerce FAQ Knowledge Base
If questions and answers are unique to users, how do I keep them from displaying publicly? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, Ecommerce FAQ Knowledge Base > Asking Questions
How can I charge people money for registration and access to my Q&A environment? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
Can I put adsense ads on the site? View answer
Ecommerce FAQ Knowledge Base > Other
Can I run two different Q&A sections, one free for visitors and one paid for a guaranteed expert response? View answer
Is it possible to integrate SSO out-of-the-box or is that a customization? View answer
I have at least one user with an Expert role, but my Experts widget is empty. How does it populate? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Point System and Structure, System Administration > User Management
Do you have the option to put your own ads (Answerbase Ads) on the site in the future? View answer
Does Answerbase support live chatting? View answer
Do you support OIDC via other IAM vendors like OneLogin? View answer
Does Answerbase support multiple choice questions? View answer
Can we make people pay to ask questions? View answer
What file types are supported for attachments? View answer
Do you support videos in both questions and answers? View answer
Can we control the answers so they are only viewable by the person who asked the question? View answer
We want one user to get an email every time a question is asked; they are missing some emails. What did we do wrong? View answer
System Administration > Customization, System Administration > Category Management, Ecommerce FAQ Knowledge Base > Other
Why don't I have the option to allow my users to login through Facebook and Twitter? View answer
How long is a standard session timeout? View answer
Is it possible to manually rank users on the home page and member page? We want certain users to have prominence. View answer
Can we disable the Report option under each question or answer? View answer
Is there a way to "zero" the points accumulated so far by a user? View answer
How do you change the profile icon for a user? View answer
Ecommerce FAQ Knowledge Base > Other, System Administration > User Management
Can users just look up answers and ask questions without having to login/register? View answer
What is an Answerbase Article and how do you manage them? View answer
Sometimes Answerbase makes me login again to view questions or answers, but usually doesn't. Is this a bug? View answer
If I insert HTML tags into an answer to add a bullet list or similar editing, will they display on the public site? View answer
Is it possible for users to post anonymous questions on Answerbase? View answer
Is it possible to allow users to email us their questions and then they automatically post to Answerbase? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, System Administration > Content Management, Ecommerce FAQ Knowledge Base > Other
Can I send a private message from one user to another user? View answer
Can I remove the Tools and Share sections of the right column of my homepage? View answer
