Answerbase Help
When importing content, do we need to create fake email addresses for the mock seed users or does the system do it View answer
System Administration > Content Management, System Administration > Integrating Your Site
If an administrator reopens a question, does it close again following the normal process or does it stay open?
System Administration > Content Management, System Administration > Other
Is it possible to use both categories and tags? We want to organize by categories, but then allow tagging also. View answer
Sales Support, System Administration > Category Management, System Administration > Content Management
Is there a way to post multiple questions at once without importing a CSV file? View answer
Public Q&A System > Asking Questions, System Administration > Content Management
Is it possible to allow users to email us their questions and then they automatically post to Answerbase? View answer
Public Q&A System > Asking Questions, System Administration > Content Management, Public Q&A System > Other
Can I see data into my Q&A system? View answer
System Administration > Content Management
Can I moderate questions and answers before they appear on the site? View answer
I've set so questions are accepted without moderation, but I still see the Deem moderated on admin question detail View answer
Is there an option to moderate comments, like with regular questions and answers? View answer
Can I pull Q&A content to be used in our own custom materials marketing and training materials? View answer
test View answer
When setting up my website, is there a quicker way to enter my seed content than to enter them one by one? View answer
Can I make "Recently Asked" questions display as default on the homepage instead of "Most Popular"? View answer
System Administration > Content Management, System Administration > Customization
Can I change how many questions are displayed by default on my homepage? View answer
System Administration > Customization, System Administration > Content Management
If I search words that I know are in the questions that I just uploaded, why are they not being found? View answer
Public Q&A System > Keyword Searches, System Administration > Content Management
Is it possible to edit the timestamp on a question or answer?
If I set my questions on the start page to "Most Popular," how is that calculated? Can I influence what this means? View answer
Is "Most Popular" calculated the same for the widget and the site itself? View answer
How can I change the "Ask us" text on the Call to Action (CTA) widget? View answer
Can I identify a question thread as "thin content" or "micro content" on the platform? View answer