How can I stop spam, profanity and other junk from being posted as questions and answers? View answer
System Administration > Content Management
How do I post a question and answer from the Answerbase administration site? View answer
How can I give a user login access; they are receiving an error stating they do not have the correct permissions? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > User Management
Is there a way to make my Answerbase site available over SSL? View answer
System Administration > Integrating Your Site
How long does Google take to crawl my new pages or content? View answer
Is there an API that does login verification on an existing user that asks a new question? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Integrating Your Site
My Google DFP adds require a snippet of code to be added within the <head> tag, where can I enter this? View answer
System Administration > Customization
If I add one of our staff as an Admin, do they need another role for them to participate in answering questions? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > User Management
If I deem a user moderated, does that mean all their future questions and answers don't have to be moderated? View answer
System Administration > Moderation, System Administration > User Management
How do I get moderation emails sent to another user besides the administrator? View answer
System Administration > Moderation
I’m planning to use Angular JS in the fronted. Are there any showcases of Answerbase customers that did this too? View answer
System Administration > Integrating Your Site, Other
Is it possible to turn off the "Answer" feature? We only want questions answered in-house or by assignment. View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Customization
How do I remove the image portion of the user profile. I want them to have a username but no picture. View answer
How can I change the "Ask us" text on the Call to Action (CTA) widget? View answer
Can I increase the character limit for the questions? View answer
Can I set my Q&A as a popup on my page instead of it opening a new page and leaving my website? View answer
How do you change that the questions should not show up automatically until reviewed by admin or moderator? View answer
What are the different levels of grouping that can be done, for both users and questions? View answer
System Administration > Category Management, System Administration > User Management
How can I style my Answerbase Q&A Widget? View answer
Can an administrator change how many points a user is awarded on Answerbase? View answer
System Administration > User Management
If I set my questions on the start page to "Most Popular," how is that calculated? Can I influence what this means? View answer
System Administration > Customization, System Administration > Content Management
How do I get notified about new questions posted as a moderator? View answer
How do I make it so questions look like they're posted by other users as opposed to our staff? View answer
System Administration
Is it possible to move or associate a question from one subject to another if its posted under the wrong category? View answer
Can we customize the data fields required during user registration to include info such as phone number, etc.? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Customization
What does it mean to "Enable showing a snippet of text in the search engine results"? View answer
What does enabling Schema.org markup do on Answerbase? View answer
If we use your software on the wordpress blog, can we add in other plugins? View answer
Where do I make a change to [SITENAME]? View answer
How do you edit the email notification settings for users? View answer
How do I customize the border color on the full featured widget? View answer
Can I make it so links from specific users are "follow" links as opposed to "unfollow"? View answer
What is a moderator and how do I assign one? View answer
What is a Staff Expert and how do I assign one? View answer
System Administration > Other
Can I see data into my Q&A system? View answer
Can I add links at the footer or customize the terms page to add some new lines for it? View answer
How can I systematically go through content that has a low quality reputation and improve it? View answer
Do you have any alternative themes? View answer
What should I do if I get the "ACTION RECOMMENDED - FOCUS ON Q&A RELEVANCE" notice? View answer
What should I do if I get the "ORGANIC INDEXING NOTICE" notice within my administration dashboard? View answer
Can you noindex individual question pages on Answerbase? View answer
Is there an option to add metatag to the header, so I can use Google webmaster tools with my site? View answer
Is there an option to moderate comments, like with regular questions and answers? View answer
What are Category IDs? View answer
How do I upload product specs sheets, sales sheets and manuals to automate answering ecommerce questions? View answer
Ecommerce FAQ Generator
How do I create my own LinkedIn application for LinkedIn login? View answer
System Administration > Third Party Login
How do I change the password for an administrator or moderator? View answer
How can I ensure that Answerbase connects effectively with my new Google Search Console account? View answer
Product Page SEO
What is Answerbase's monthly snapshot report? View answer
System Administration > Reports
How can I import existing Product Q&A Content from another platform? View answer
