Do you have a Facebook app or a widget that we can put directly onto our Facebook page? View answer
System Administration > Integrating Your Site
Can I change the border color on my Ask Question widget? View answer
System Administration > Customization
Can you upload bulk questions and select them for a certain product? View answer
System Administration > Content Management
How do I remove the icons for inserting images, videos, and links? View answer
Is it possible to restrict visibility of the site (including the login screen) to a range of supplied IP adresses? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > User Management
I want a logo that links to a site in the "Right Column Bottom" area. Can I upload an image that is not a header? View answer
Can I add links at the footer or customize the terms page to add some new lines for it? View answer
If I set my questions on the start page to "Most Popular," how is that calculated? Can I influence what this means? View answer
System Administration > Customization, System Administration > Content Management
If we use your software on the wordpress blog, can we add in other plugins? View answer
How do I Associate Q&A's to Products, Categories, or "All Products"? View answer
What are the different levels of grouping that can be done, for both users and questions? View answer
System Administration > Category Management, System Administration > User Management
Is "Most Popular" calculated the same for the widget and the site itself? View answer
Can I set my Q&A as a popup on my page instead of it opening a new page and leaving my website? View answer
Can I backup or export all of the Q&A data from my Answerbase site? View answer
Can I offer Facebook login only, while excluding LinkedIn, Twitter, and OpenID? View answer
System Administration > Third Party Login
I marked a group of pages as "no-index" in the robots.txt file, how to I keep <meta>tags from overriding this? View answer
System Administration > Customization, System Administration > Other
How can I use an existing answer to answer a new question? View answer
Why is email being collected on the conversion tracking code? View answer
Ecommerce Product Q&A
Are user roles like "Expert" and "Staff Expert" ranked differently for prominence on user point ranking lists? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Point System and Structure, System Administration > User Management
Is there a maximum number of users we can have? View answer
System Administration > User Management, Other
I entered my Google Analytics code in the admin section, now it appears at the bottom of my site. What's wrong? View answer
Can the text in the emails that the system sends be changed to be more personal to our website? View answer
Is it possible to turn off the "Answer" feature? We only want questions answered in-house or by assignment. View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Customization
Is the Q&A content owned by the customer? View answer
How do I configure a CNAME record in Cloudflare? View answer
How can I see published questions that are unanswered? View answer
Is there a translation of Answerbase into Portuguese (pt-BR)? View answer
System Administration > Customization, Other
Should my main URL and my mobile URL be the same? View answer
How do I publish a Q&A thread after answering the question? View answer
When setting up my website, is there a quicker way to enter my seed content than to enter them one by one? View answer
What types of content is best to post on the product category level? View answer
How do you leverage Answerbase to quickly publish and distribute helpful ecommerce FAQs across my site? View answer
Ecommerce FAQ Generator
Can users login using Facebook and Google credentials? View answer
System Administration > Third Party Login, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
If I want to change the text in the title of my website, where do I need to go in order to do that? View answer
Is it possible to integrate SSO out-of-the-box or is that a customization? View answer
System Administration > Integrating Your Site, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, Other
How can I import existing Product Q&A Content from another platform? View answer
How can I disable the search indexing of the user profiles on my cobranded Answerbase forum? View answer
System Administration > User Management
Does Answerbase support the Japanese language? View answer
Is there a translation of Answerbase into German? View answer
Can Answerbase inform other users when a question is asked about their area of knowledge or expertise? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Category Management, Other
When integrating Answerbase with my website, should I use a subdirectory or a subdomain? View answer
System Administration > Integrating Your Site, Other
What if I post a bunch of AI-generated content without much review or editing it? View answer
Can I pull Q&A content to be used in our own custom materials marketing and training materials? View answer
How can I remove products manually from the list of products shown on our Answerbase site? View answer
How can I send a message to all of my users at once? View answer
System Administration > Other
How many users does the Basic Account and Professional Account support? View answer
Is there a translation of Answerbase into Polish? View answer
How do I upload product specs sheets, sales sheets and manuals to automate answering ecommerce questions? View answer
How do you disable the "Login" and "Registration" options so those don't show? View answer
Does Oauth2 require us to setup Active Directory Federation Services (ADFS)? View answer
System Administration > Integrating Your Site, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login