Sometimes Answerbase makes me login again to view questions or answers, but usually doesn't. Is this a bug? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
What types of videos does Answerbase support? View answer
Ecommerce FAQ Knowledge Base > Asking Questions
I can't find an "Ask A Question" button. How do I submit a question on my site? View answer
Why should I choose Answerbase over an open source alternative? Can you clarify the benefits of your solution? View answer
Ecommerce FAQ Knowledge Base > Other, Other
Is is possible for our users to be able to post projects with their questions as zip files less than 3MB? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, Other
Concerning SSO, how long is the timeout on a login session? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Integrating Your Site
Is it possible to manually rank users on the home page and member page? We want certain users to have prominence. View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Point System and Structure, System Administration > User Management
What is an Answerbase Article and how do you manage them? View answer
Ecommerce FAQ Knowledge Base
I just posted a few questions, why are they not showing up in my moderation queue? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Moderation
As a moderator, can I assign questions or send questions to specific staff members so they can answer them? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Category Management, System Administration > Moderation
Are Single Sign-On (SSO) capabilities available on all Answerbase plans? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, Other
Can I create my own field that sends users to Answerbase powered ask question form? View answer
If I search words that I know are in the questions that I just uploaded, why are they not being found? View answer
Ecommerce FAQ Knowledge Base > Keyword Searches, System Administration > Content Management
Can Answerbase be integrated with our email system? View answer
Ecommerce FAQ Knowledge Base > Other
What does "Report It" mean? View answer
How long does a session last once a user is logged in? View answer
Some question and answer websites have a scoring system, do u? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Point System and Structure, Other
What happens to Reported questions and answers? View answer
Can you tell me the password for my website? I forgot it, but I don't want to change it. View answer
Can I disable to the "Question Details" area on my site? View answer
Ecommerce FAQ Knowledge Base > Other, System Administration > Customization
Our site is build on a .NET framework. Would there be any issues integrating the forum (including SSO)? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Integrating Your Site, Other
Is it possible to integrate SSO out-of-the-box or is that a customization? View answer
System Administration > Integrating Your Site, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, Other
Does "Login and No Registration" mean anyone can answer questions without supplying anything? View answer
What is Answerbase running on the back-end? It looks like you are a Windows/.NET shop but I want to confirm. View answer
Some of the questions/comments have a voting button, but some don't. I want to give a thumbs up, why can't I? View answer
How does Answerbase relate with online chat? I want instant answers to use alongside existing chat. View answer
System Administration > Integrating Your Site, Ecommerce FAQ Knowledge Base, Other
I have at least one user with an Expert role, but my Experts widget is empty. How does it populate? View answer
Can I require all visitors to agree on our Standard Terms before being allowed to ask a question. View answer
Is the Answerbase site mobile friendly or does it come with an app? View answer
We would like SSO capability. We use Active Directory- how can this provide the authentication to your product? View answer
If I set my site to private, will it be viewed by Google searches? View answer
System Administration > Customization, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
What are the pros and cons for allowing someone to post a question without registering? View answer
Can your enterprise solution operate in a closed system with absolutely no Internet access? View answer
Do you support OIDC via other IAM vendors like OneLogin? View answer
When I'm asking or answering a question, why don't I have the option to upload an attachment? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions
Are user roles like "Expert" and "Staff Expert" ranked differently for prominence on user point ranking lists? View answer
Why am I getting a validation to Add either at least one category or a product to the post on my widget? View answer
In registration, can I integrate a third party mailing list software to automatically add user info into a database View answer
Can we customize the data fields required during user registration to include info such as phone number, etc.? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Customization
Can users just look up answers and ask questions without having to login/register? View answer
Is it possible to turn off the "Answer" feature? We only want questions answered in-house or by assignment. View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Customization
Can I manually adjust the points of users on my Q&A site? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Point System and Structure
How is an answer selected and voted as the best answer? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions
Does Answerbase currently support the German language? View answer
How do I get my custom domain on a secure https url reference? View answer
Can I add a call to action underneath each question thread? View answer
Is there a way to make a user's password expire annually so that they have to confirm their company email each year? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration
Can my audience subscribe to receive an email every time a question is asked about a particular keyword? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, Ecommerce FAQ Knowledge Base > Other
How do I allow users to ask a question without having to go through a login process? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
Can I remove the Tools and Share sections of the right column of my homepage? View answer
