How do I integrate Answerbase into a Services site? View answer
System Administration > Integrating Your Site, Frequently Asked
If I'm experiencing SPAM, is there anything I can do to try preventing it? View answer
System Administration > Other
Does Google crawl JavaScript loaded content on a page? View answer
System Administration > Content Management, Platform Benefits > Search Engine Optimization (SEO)
How do I customize or change the styles and design of my Answerbase Q&A widget using CSS? View answer
What are valuable general Q&A pairs I can post on my site to start? View answer
System Administration > Content Management
When does Answerbase create new content pages to be indexed by search engines and AI? View answer
How do questions related to "All Products" show up on my product pages? View answer
What does it mean if a question is "open" or "closed" and how do I edit that setting? View answer
Is it possible to add a SSL Certificate along with the custom Domain? View answer
System Administration > Integrating Your Site
How do I add another User to view my Google Search Console Reports? View answer
System Administration > Reports, Frequently Asked
Are user roles like "Expert" and "Staff Expert" ranked differently for prominence on user point ranking lists? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Point System and Structure, System Administration > User Management
Our web designer is going to make some design changes, is there a CSS guide or examples to make it easier? View answer
System Administration > Customization
We want one user to get an email every time a question is asked; they are missing some emails. What did we do wrong? View answer
System Administration > Customization, System Administration > Category Management, Ecommerce FAQ Knowledge Base > Other
Can I place Javascript on our Answerbase website? I want to include LivePerson chat. View answer
System Administration > Customization, Other
I have added users to my website, why did they not receive an email notification? View answer
System Administration > User Management
How can I remove the "Help" and "Share" tools from my site? View answer
Is "Most Popular" calculated the same for the widget and the site itself? View answer
Can I add extra pages? I need to add extra pages on my site for resources, selling books etc. View answer
Ecommerce FAQ Knowledge Base > Other, System Administration > Customization
Is Answerbase a forum /communities out-of-box or does it require customization? Do we have to use you to customize View answer
Where do I find questions asked on Google related to my products and pages? View answer
Is there a translation of Answerbase into French? View answer
I signed up for the free trial on the Basic plan, how do I switch my trial to the Professional plan? View answer
System Administration > Other, Other
How can I change the "Ask us" text on the Call to Action (CTA) widget? View answer
Can I use my own domain name and brand the Q&A site as my own? View answer
System Administration > Customization, System Administration > Integrating Your Site
Is there a way to make my Answerbase site available over SSL? View answer
How can I use an existing answer to answer a new question? View answer
What are the default notification settings for new users created on Answerbase? View answer
Can I change the font family used? View answer
How long should my answers be in order to have the most value for my site? View answer
When setting up my website, is there a quicker way to enter my seed content than to enter them one by one? View answer
Can I assign questions or send questions to specific staff members so they can answer them? View answer
What are user roles and what do they do? View answer
We have an OpenLDAP server to store user's login credentials, can Answerbase talk with it to allow seamless login? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Integrating Your Site
How do I change the password for an administrator or moderator? View answer
What does it do to add the product or offering name to the title of a question? View answer
What is the "Website" field used for? View answer
What should I do if I get the "ORGANIC INDEXING NOTICE" notice within my administration dashboard? View answer
Can I change the border color on my Ask Question widget? View answer
Is there a setting to change the word “Continue” to “Add a Question” on the Full Featured Widget? View answer
System Administration > Integrating Your Site, System Administration > Customization
How do I post a question and answer from the Answerbase administration site? View answer
Do you have a Facebook app or a widget that we can put directly onto our Facebook page? View answer
We don't want our users to be able to edit or add information to their profiles, how can we prevent this? View answer
System Administration > User Management, System Administration > Customization
Can we move data from the trial site to the new site when we begin service, or do we have to redo all customization View answer
Is there an API for pulling statistics from Answerbase usage like the Dashboard and Reports does in the Admin area? View answer
System Administration > Reports
Is there a way to change user profile permissions for existing users without having to go through them one by one? View answer
How do I assign user roles to new users or existing users? View answer
Is it possible to allow users to email us their questions and then they automatically post to Answerbase? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, System Administration > Content Management, Ecommerce FAQ Knowledge Base > Other
Does my Q&A site have to reside on a subdomain or can it reside in a folder/subdirectory? View answer
System Administration > Integrating Your Site, Other
Can you change the product on a Content Creation Recommendation? View answer
How can a customer ask a question without leaving our site? We don't want to direct users away from our site. View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Integrating Your Site
