How can I see published questions that are unanswered? View answer
System Administration > Content Management
How do I configure a CNAME record in Cloudflare? View answer
Ecommerce Product Q&A
Why is email being collected on the conversion tracking code? View answer
How can I use an existing answer to answer a new question? View answer
Is there anyway for us to optimize the Q&A page to include our phone number and calls to action? View answer
System Administration > Integrating Your Site
How does Answerbase send a Q&A pair to your support ticket platform? View answer
How can I review answers that are submitted by my staff before they are published? View answer
What types of content is best to post on the product category level? View answer
What are valuable general Q&A pairs I can post on my site to start? View answer
What is the best way to view the answered inbound questions in the dashboard? View answer
How do I post general site-wide FAQs related to All Products from within my Answerbase Admin site? View answer
Ecommerce Product & Collection FAQs
What should I do if I get the "ACTION RECOMMENDED - IMPROVE ANSWER QUALITY" notification on my dashboard? View answer
How do I add a new moderator to be notified about new questions as they come in? View answer
When customizing a website header, is it possible to change the font size of the title display? View answer
System Administration > Customization
If I want to change the text in the title of my website, where do I need to go in order to do that? View answer
Should my main URL and my mobile URL be the same? View answer
For Microsoft Dynamics CRM, which API will allow me to export Q&A thread history to upload to a 3rd party database View answer
System Administration > Customization, System Administration > Integrating Your Site
Can I offer Facebook login only, while excluding LinkedIn, Twitter, and OpenID? View answer
System Administration > Third Party Login
In the "E-Commerce Module" row on the pricing page, is this referring to the number of pages I can list my Q&A on? View answer
System Administration > Integrating Your Site, Other
If I customize my website using Javascript / CSS, will Answerbase system updates make these function incorrectly? View answer
Are user roles like "Expert" and "Staff Expert" ranked differently for prominence on user point ranking lists? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Point System and Structure, System Administration > User Management
I have added users to my website, why did they not receive an email notification? View answer
System Administration > User Management
Can I backup or export all of the Q&A data from my Answerbase site? View answer
What is the "Auto-relate page to new questions asked" option? View answer
Can I make "Recently Asked" questions display as default on the homepage instead of "Most Popular"? View answer
System Administration > Content Management, System Administration > Customization
Is it possible to manually rank users on the home page and member page? We want certain users to have prominence. View answer
How do I make related questions appear on specific pages of my site so they relate to the content on that page? View answer
Can we allow auto approval of questions and manual approval of answers? View answer
System Administration > Moderation
How can a customer ask a question without leaving our site? We don't want to direct users away from our site. View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Integrating Your Site
When setting up products in the ecommerce module, entering each one is tedious. Can we send you a product feed? View answer
Is "Most Popular" calculated the same for the widget and the site itself? View answer
Can I integrate Answerbase into my existing application or website? View answer
Can I create a widget that displays only unanswered questions? View answer
Since I use question views for purposes of marketing, how is the number of views for a question calculated? View answer
System Administration > Other
I've set so questions are accepted without moderation, but I still see the Deem moderated on admin question detail View answer
Is there a translation of Answerbase into Portuguese (pt-BR)? View answer
System Administration > Customization, Other
What is an Administrator and how do I assign one?
System Administration
How do I create my own Facebook application for Facebook login? View answer
How do I find what CSS style I need to reference when I want to change styles for my page or widget? View answer
Can you change the product on a Content Creation Recommendation? View answer
How do I customize the styles of my call-to-action (CTA) widget? View answer
How can I prevent users from being able to comment on questions that have been asked? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, System Administration > Customization
Can I use my own domain name and brand the Q&A site as my own? View answer
Can I set up my Q&A site so that every question has to be moderated before it is posted? View answer
System Administration > Moderation, System Administration > Customization, Other
How do I increase the character limit for the SiteMap verification text?
How to change the default scheduled content review settings? View answer
How do you change the Product Category or Collection that questions are associated with? View answer
Can I tie into our existing product review program so users don't have to create another account for Q&A? View answer
I want my Q&A content to sit on my product pages instead of solely on Answerbase servers, is this possible? View answer
How can I disable the search indexing of the user profiles on my cobranded Answerbase forum? View answer
