How do I change the email address associated with my account? View answer
System Administration > Other
How can I remove products manually from the list of products shown on our Answerbase site? View answer
System Administration > Content Management
How can I send a message to all of my users at once? View answer
Does Answerbase have a solution for integration with MS Active directory? View answer
System Administration > Integrating Your Site, Other
How many users does the Basic Account and Professional Account support? View answer
System Administration > User Management, Other
Is there a translation of Answerbase into Polish? View answer
System Administration > Customization, Other
Do you have a WordPress plugin? View answer
How many users can I have on the Basic plan? View answer
If Answerbase increases their prices or limit the number of users, can I take my member data if I leave? View answer
Can an ordinary user edit or delete their postings? View answer
Ecommerce FAQ Knowledge Base > Other
After I delete a question, it still appears in the "Most Popular" filter. How long should it take to go away? View answer
How do I reset all settings to default? View answer
System Administration > Customization, System Administration > Other
How do I notify someone that they are setup with an account to my site? View answer
System Administration > User Management
I marked a group of pages as "no-index" in the robots.txt file, how to I keep <meta>tags from overriding this? View answer
Since I use question views for purposes of marketing, how is the number of views for a question calculated? View answer
Can I place Javascript on our Answerbase website? I want to include LivePerson chat. View answer
The timezone on my site does not match where I live; how can I change it? View answer
Is there a maximum number of users we can have? View answer
How can we send an email broadcast to all our users? View answer
Can your enterprise solution operate in a closed system with absolutely no Internet access? View answer
Ecommerce FAQ Knowledge Base > Other, Other
We need to be certain that the data is confidential; how do we make sure all users are moderated before access? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Moderation
Can we move data from the trial site to the new site when we begin service, or do we have to redo all customization View answer
We would like two areas, Field Services and Support Team. Is there a way to logically separate the questions asked View answer
System Administration > Content Management, Other
What is a preferred way of integration, Answerbase visually changed on its own URL or AB embedded as an iFrame? View answer
System Administration > Integrating Your Site
Can I require all visitors to agree on our Standard Terms before being allowed to ask a question. View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
Can I create a widget that displays only unanswered questions? View answer
Do you support videos in both questions and answers? View answer
Is there a translation of Answerbase into Portuguese (pt-BR)? View answer
Can we get Answerbase to run in a locked student area of our site program? View answer
I'm an online retailer, how can Answerbase help improve my conversion rates? View answer
Other
When I'm asking or answering a question, why don't I have the option to upload an attachment? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions
I entered my Google Analytics code in the admin section, now it appears at the bottom of my site. What's wrong? View answer
