When adding a widget to my Wordpress site, Wordpress keeps adding <p></p> tags that are not in my code, why? View answer
System Administration > Integrating Your Site
I've created a widget and pasted the code into my Wordpress site. Nothing comes up or I see the code. What's wrong View answer
Is there a widget that offers the option of writing answers to questions? View answer
Public Q&A System > Answering Questions, System Administration > Integrating Your Site
Does Answerbase integrate with Microsoft Dynamics CRM? View answer
Sales Support, System Administration > Integrating Your Site
Is it easy to upgrade or downgrade between the different plans or does it cause a lot of problems? View answer
Sales Support, System Administration > Other, Billing and Payments
Is there a way for the widget to not show the Question Details and tagging screens? View answer
System Administration > Customization, System Administration > Integrating Your Site
I noticed on every page at the bottom it shows the google analytics code, how do I get that off of my pages? View answer
System Administration > Customization, System Administration > Other
What are the pros and cons for allowing someone to post a question without registering? View answer
Public Q&A System > Registration and Login
I have changed ownership of my site, so I need to add a new Paypal ID. How do I do this? View answer
Billing and Payments
Since billing for this platform is done through Paypal, what do I need to do if I need to change my Paypal ID? View answer
Can I put Google Adsense on my Q&A pages throughout my site? View answer
Sales Support, System Administration > Customization
When I added the e-commerce module, I had to change to categories. I removed the module, how do I get back to tags View answer
System Administration > Category Management
Can you tell me the password for my website? I forgot it, but I don't want to change it. View answer
Our company has multiple domains, can we put them all under a single account or do we need one account per domain? View answer
System Administration > Integrating Your Site, System Administration > Other
Is there a widget to search questions rather than submit questions? View answer
Public Q&A System > Keyword Searches, Public Q&A System > Other
Why don't I have the option to allow my users to login through Facebook and Twitter? View answer
Sometimes Answerbase makes me login again to view questions or answers, but usually doesn't. Is this a bug? View answer
Is there a way to make a user's password expire annually so that they have to confirm their company email each year? View answer
Public Q&A System > Registration and Login, System Administration
Is it possible to use both categories and tags? We want to organize by categories, but then allow tagging also. View answer
Sales Support, System Administration > Category Management, System Administration > Content Management
What does "Report It" mean? View answer
Public Q&A System > Other
Is there a way to have the “Browse by Topic” items on the right side of the screen listed in alphabetical order? View answer
Public Q&A System > Other, System Administration > Customization
If I turn off the points / ratings, will users still be able to vote "thumbs up" or "thumbs down?" View answer
Public Q&A System > Point System and Structure
Can I send a private message from one user to another user? View answer
I just posted a few questions, why are they not showing up in my moderation queue? View answer
Public Q&A System > Answering Questions, System Administration > Moderation
I'm afraid of losing all of my data; does Answerbase do a daily backup to make sure nothing is lost? View answer
Sales Support, Public Q&A System > Other
Where can I find a list of the "reported" Questions / Answers / Comments that I need to moderate? View answer
System Administration > Moderation
I am Admin. How do I get to my admin site to delete or moderate content? View answer
I added a user as an administrator, but there is nowhere on their site for them to delete or moderate content. Why View answer
System Administration > User Management, System Administration > Moderation
Our URL structure is https://, will the web address be https://ask.mywebsitename.co.uk ? View answer
Can I import more than one user at a time? View answer
System Administration > User Management
How do you change the profile icon for a user? View answer
Public Q&A System > Other, System Administration > User Management
When importing content, do we need to create fake email addresses for the mock seed users or does the system do it View answer
System Administration > Content Management, System Administration > Integrating Your Site
Our old system did not have question titles, do you have a suggestion on what to enter when we import our old data View answer
Moderating users is a pain; how do I turn it off and stop getting email notifications about moderating new users? View answer
Can I display more info about a user (a URL or signature) when they post without having to go to their profile View answer
System Administration > User Management, System Administration > Customization
I see our questions are being posted in Pacific Time, is there a way to adjust to our local time (Eastern)? View answer
System Administration > Other
Is it possible to deem moderated all future posts from a person who has posted moderated content in the past? View answer
I have a user that was operating two different profiles; is there a way to merge those two accounts into one? View answer
Explain how search results work. I entered "That." There is a question with "That" in it, but it doesn't come up View answer
Public Q&A System > Keyword Searches
If a new category is created, can a previously posted question be added to the new category created if it's related View answer
How can we get our moderators to only see those threads that apply to them in their dashboard experience? View answer
How long is a standard session timeout? View answer
Concerning SSO, how long is the timeout on a login session? View answer
Public Q&A System > Registration and Login, System Administration > Integrating Your Site
Can we control the answers so they are only viewable by the person who asked the question? View answer
Public Q&A System > Answering Questions
If I set my site to private, will it be viewed by Google searches? View answer
System Administration > Customization, Public Q&A System > Registration and Login
Is it possible to change the name of the site and how can I do that? View answer
System Administration > Customization
When editing HTML, do I need to erase default code and insert mine or is there a spot in each code where it belongs View answer
What size are the 3 sections on the "Questions" page where I can place my adds? View answer
Does Answerbase support multiple choice questions? View answer
Sales Support, Public Q&A System > Asking Questions
Does Answerbase support live chatting? View answer
