I marked a group of pages as "no-index" in the robots.txt file, how to I keep <meta>tags from overriding this? View answer
System Administration > Customization, System Administration > Other
How do I make related questions appear on specific pages of my site so they relate to the content on that page? View answer
System Administration > Integrating Your Site
It is possible to have two tiers of categories? e.g. categories > sub-categories View answer
System Administration > Category Management, System Administration > Customization
The timezone on my site does not match where I live; how can I change it? View answer
System Administration > Other
Since I use question views for purposes of marketing, how is the number of views for a question calculated? View answer
Is there a maximum number of users we can have? View answer
System Administration > User Management, Other
How can we send an email broadcast to all our users? View answer
System Administration > User Management
I entered my Google Analytics code in the admin section, now it appears at the bottom of my site. What's wrong? View answer
What is a preferred way of integration, Answerbase visually changed on its own URL or AB embedded as an iFrame? View answer
Can I require all visitors to agree on our Standard Terms before being allowed to ask a question. View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
When setting up products in the ecommerce module, entering each one is tedious. Can we send you a product feed? View answer
Can I install widgets on multiple pages? View answer
System Administration > Integrating Your Site, Other
What does the “Questions Tag” customization option (on the Full-Featured Widget) allow me to do? View answer
System Administration > Customization
We would like two areas, Field Services and Support Team. Is there a way to logically separate the questions asked View answer
System Administration > Content Management, Other
Can your enterprise solution operate in a closed system with absolutely no Internet access? View answer
Ecommerce FAQ Knowledge Base > Other, Other
We need to be certain that the data is confidential; how do we make sure all users are moderated before access? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Moderation
Can we get Answerbase to run in a locked student area of our site program? View answer
I'm an online retailer, how can Answerbase help improve my conversion rates? View answer
Other
Do your widgets work with responsive web design so that they are mobile/tablet friendly? View answer
If I add one of our staff as an Admin, do they need another role for them to participate in answering questions? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > User Management
If I deem a user moderated, does that mean all their future questions and answers don't have to be moderated? View answer
System Administration > Moderation, System Administration > User Management
Which search technology does Answerbase use in the core? Solr? Lucene? View answer
I’m planning to use Angular JS in the fronted. Are there any showcases of Answerbase customers that did this too? View answer
For Microsoft Dynamics CRM, which API will allow me to export Q&A thread history to upload to a 3rd party database View answer
System Administration > Customization, System Administration > Integrating Your Site
Is it possible to turn off the "Answer" feature? We only want questions answered in-house or by assignment. View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Customization
How do I remove the image portion of the user profile. I want them to have a username but no picture. View answer
Can users just look up answers and ask questions without having to login/register? View answer
Can I set my Q&A as a popup on my page instead of it opening a new page and leaving my website? View answer
How can I give a user login access; they are receiving an error stating they do not have the correct permissions? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > User Management
Is it possible to add a SSL certificate along with the custom DNS?
Is there an API that does login verification on an existing user that asks a new question? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Integrating Your Site
Our pageviews spike and exceed the threshold for two months, can we average the monthly views with very low months
What are the monthly pageview threshold and overage charges for the Business Plan? View answer
Can we customize the data fields required during user registration to include info such as phone number, etc.? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Customization
