If 1000's of our staff logged onto Answerbase at the same time, would your system be able to cope? View answer
Ecommerce FAQ Knowledge Base > Other, Other
We are medical professionals discussing real cases, can we make sure our threads are not indexed on search engines View answer
System Administration > Customization, Other
Our site is build on a .NET framework. Would there be any issues integrating the forum (including SSO)? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Integrating Your Site, Other
I can't find an "Ask A Question" button. How do I submit a question on my site? View answer
Ecommerce FAQ Knowledge Base > Asking Questions
Does Answerbase provide 256 bit or 128 bit encryption with its SSL certificate? View answer
System Administration > Integrating Your Site, Other
What is the URL for my mobile environment? View answer
System Administration > Other
Does "Login and No Registration" mean anyone can answer questions without supplying anything? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
Some of the questions/comments have a voting button, but some don't. I want to give a thumbs up, why can't I? View answer
Ecommerce FAQ Knowledge Base > Other
How can I add products to answers in my website? I only see "save" and "cancel" buttons. View answer
System Administration > Integrating Your Site, System Administration > Other
Is there a way to answer questions using the seeded users from our initial CSV file? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > User Management, System Administration > Other
What does the timezone setting control? View answer
What does the Business Hours and Holidays settings control? View answer
What users will show as "contributors" on the platform? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Point System and Structure
What is the "Offering Reference" and what is it used for? View answer
What if I'm using a custom Shopify template? View answer
Ecommerce Integrations > Shopify
Do you know an easy tool that allows us to add an opt in easily? View answer
Other
What does it mean to anonymize a user? View answer
System Administration > User Management
Our old system did not have question titles, do you have a suggestion on what to enter when we import our old data View answer
System Administration > Content Management, System Administration > Integrating Your Site
When importing content, do we need to create fake email addresses for the mock seed users or does the system do it View answer
How do you change the profile icon for a user? View answer
Ecommerce FAQ Knowledge Base > Other, System Administration > User Management
If an administrator reopens a question, does it close again following the normal process or does it stay open?
System Administration > Content Management, System Administration > Other
Can I import more than one user at a time? View answer
Our URL structure is https://, will the web address be https://ask.mywebsitename.co.uk ? View answer
System Administration > Integrating Your Site
I added a user as an administrator, but there is nowhere on their site for them to delete or moderate content. Why View answer
System Administration > User Management, System Administration > Moderation
I am Admin. How do I get to my admin site to delete or moderate content? View answer
System Administration > Moderation
Where can I find a list of the "reported" Questions / Answers / Comments that I need to moderate? View answer
I'm afraid of losing all of my data; does Answerbase do a daily backup to make sure nothing is lost? View answer
I just posted a few questions, why are they not showing up in my moderation queue? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Moderation
Can I send a private message from one user to another user? View answer
If I turn off the points / ratings, will users still be able to vote "thumbs up" or "thumbs down?" View answer
Is there a way to have the “Browse by Topic” items on the right side of the screen listed in alphabetical order? View answer
Ecommerce FAQ Knowledge Base > Other, System Administration > Customization
What does "Report It" mean? View answer
What size are the 3 sections on the "Questions" page where I can place my adds? View answer
System Administration > Customization, System Administration > Other
