Do you have the ability to edit the checkbox on the ask question form related to Privacy Policy? View answer
Ecommerce FAQ Knowledge Base > Asking Questions
What are the pros and cons for allowing someone to post a question without registering? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
When I answer a question publicly, member asking still get an email letting them know we've answered them? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions
Can Answerbase search the existing database of questions for relevant matches before the user submits the question View answer
Can I run two different Q&A sections, one free for visitors and one paid for a guaranteed expert response? View answer
Ecommerce FAQ Knowledge Base > Other, Other
If I set my site to private, will it be viewed by Google searches? View answer
System Administration > Customization, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
We want one user to get an email every time a question is asked; they are missing some emails. What did we do wrong? View answer
System Administration > Customization, System Administration > Category Management, Ecommerce FAQ Knowledge Base > Other
Are user roles like "Expert" and "Staff Expert" ranked differently for prominence on user point ranking lists? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Point System and Structure, System Administration > User Management
Does Answerbase automatically answer duplicate questions through auto-suggest? View answer
Ecommerce FAQ Knowledge Base
If I add one of our staff as an Admin, do they need another role for them to participate in answering questions? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > User Management
Can I manually adjust the points of users on my Q&A site? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Point System and Structure
Is it possible to customize the rank/reputation, point system, etc? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Point System and Structure, System Administration > Customization
How can we allow everyone to ask questions, but only allow a select few to answer the questions? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Customization
Is it possible to integrate SSO out-of-the-box or is that a customization? View answer
System Administration > Integrating Your Site, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, Other
When a user submits a new question, is there an email that is sent to the user? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, Ecommerce FAQ Knowledge Base > Other
Can users login using Facebook and Google credentials? View answer
System Administration > Third Party Login, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
What types of videos does Answerbase support? View answer
Can we make people pay to ask questions? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, Other
I don't want my customers to have to register or sign in twice to ask a question, how can I stop this? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Integrating Your Site
Is the Answerbase site mobile friendly or does it come with an app? View answer
We would like SSO capability. We use Active Directory- how can this provide the authentication to your product? View answer
Can we disable the Report option under each question or answer? View answer
Ecommerce FAQ Knowledge Base > Other
Can your enterprise solution operate in a closed system with absolutely no Internet access? View answer
We want students to ask questions without registering, we moderate, and then we answer them. Can Answerbase do this View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, Other
When I'm asking or answering a question, why don't I have the option to upload an attachment? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions
Is it possible to manually rank users on the home page and member page? We want certain users to have prominence. View answer
In registration, can I integrate a third party mailing list software to automatically add user info into a database View answer
How to change the color of links displaying within questions and answer in my Answerbase full-featured widget? View answer
Is is possible for our users to be able to post projects with their questions as zip files less than 3MB? View answer
Concerning SSO, how long is the timeout on a login session? View answer
Is it possible for a customer to search through other customer questions on Answerbase? View answer
Ecommerce FAQ Knowledge Base > Keyword Searches
How can I give a user login access; they are receiving an error stating they do not have the correct permissions? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > User Management
How can I prevent users from being able to comment on questions that have been asked? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, System Administration > Customization
Is there a way to post multiple questions at once without importing a CSV file? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, System Administration > Content Management
Are Single Sign-On (SSO) capabilities available on all Answerbase plans? View answer
How do I allow users to ask a question without having to go through a login process? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
Is it possible to add a specific user to a category so that user will be notified to be able to answer? View answer
Can Answerbase be integrated with our email system? View answer
How can I charge people money for registration and access to my Q&A environment? View answer
How can I remove Recaptcha when users are submitting a question or answer? View answer
What languages does Answerbase support? View answer
Can I get some information around how searching works (e.g. what does it search questions? answers? comments? Tags View answer
Ecommerce FAQ Knowledge Base > Asking Questions, Ecommerce FAQ Knowledge Base > Keyword Searches
Can I change the link that my logo points to on the top of the Answerbase knowledge base? View answer
Is there a way to make a user's password expire annually so that they have to confirm their company email each year? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration
Is there an issue with mobile app? View answers
What happens to Reported questions and answers? View answer
Is there a way to answer questions using the seeded users from our initial CSV file? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > User Management, System Administration > Other
We have an OpenLDAP server to store user's login credentials, can Answerbase talk with it to allow seamless login? View answer
Is it possible to allow users to email us their questions and then they automatically post to Answerbase? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, System Administration > Content Management, Ecommerce FAQ Knowledge Base > Other
Can I ask my members to pay for a subscription to access my site? View answer
System Administration > Customization, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, Other
