How do "Popular Products" tables impact ecommerce click-through rate (CTR)? View answer
Ecommerce Integrations, Frequently Asked
How can you effectively identify how you're ranking for Popular Products on Google? View answer
Platform Benefits > Ecommerce > Ecommerce SEO
What percentage of your Q&A content pages should be indexed by Google? View answer
How can a site recover if they've been hit by Google's Helpful Content Update? View answer
Platform Benefits > Search Engine Optimization (SEO)
Can I add my own Analytics to track the engagement and activity on the Q&A knowledge base and landing pages? View answer
System Administration > Reports
Is the Q&A content owned by the customer? View answer
System Administration > Content Management
How do I install the conversion tracking code into my Shopify store? View answer
Ecommerce Product Q&A
Is it ok to use "People Also Asked" for content ideas for SEO? What does Google say about it? View answer
How can I prevent users from being able to comment on questions that have been asked? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, System Administration > Customization
Can I set up my Q&A site so that every question has to be moderated before it is posted? View answer
System Administration > Moderation, System Administration > Customization, Other
How do I increase the character limit for the SiteMap verification text?
System Administration > Other
Are Single Sign-On (SSO) capabilities available on all Answerbase plans? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, Other
If I have a subdomain, where do I get the IP address at which to point the DNS? View answer
System Administration > Integrating Your Site
Is there a discount if I pay for a full years subscription of service up front? View answer
Other
Can the panel at the bottom right of the Q&A page with links to Social Media be removed? View answer
System Administration > Customization, System Administration > Third Party Login
Is there an issue with mobile app? View answers
Ecommerce FAQ Knowledge Base
How do I attach Answerbase to my website? View answer
System Administration > Integrating Your Site, System Administration > Customization
What is the "Product Association" option of the Full Featured Widget? View answer
What is the "Category Association" option of the Full Featured Widget? View answer
How can I charge people money for registration and access to my Q&A environment? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
I setup my own domain for Q&A with my domain provider, now what? View answer
System Administration > Customization
Can Answerbase be integrated with our email system? View answer
Ecommerce FAQ Knowledge Base > Other
What is a moderator and how do I assign one? View answer
System Administration > Moderation
What are the API activity threshold and overage charges for the Business Plan per month? View answer
What are the different levels of grouping that can be done, for both users and questions? View answer
System Administration > Category Management, System Administration > User Management
In registration, can I integrate a third party mailing list software to automatically add user info into a database View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Integrating Your Site
Can I use a credit card to pay for my Answerbase subscription? View answer
How can I disable the search indexing of the user profiles on my cobranded Answerbase forum? View answer
System Administration > User Management
Is it possible to edit the timestamp on a question or answer? View answer
My Google DFP adds require a snippet of code to be added within the <head> tag, where can I enter this? View answer
Is there an API for pulling statistics from Answerbase usage like the Dashboard and Reports does in the Admin area? View answer
Does my Q&A site have to reside on a subdomain or can it reside in a folder/subdirectory? View answer
System Administration > Integrating Your Site, Other
