Is it possible to restrict visibility of the site (including the login screen) to a range of supplied IP adresses? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > User Management
What is the "Website" field used for? View answer
System Administration > Other
Will Answerbase allow me to show all questions publicly but hide the answers until the user pays to access them? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, Ecommerce FAQ Knowledge Base > Other, Other
When a user submits a new question, is there an email that is sent to the user? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, Ecommerce FAQ Knowledge Base > Other
Some of the questions/comments have a voting button, but some don't. I want to give a thumbs up, why can't I? View answer
Ecommerce FAQ Knowledge Base > Other
What types of videos does Answerbase support? View answer
Ecommerce FAQ Knowledge Base > Asking Questions
What does it mean if a question is "open" or "closed" and how do I edit that setting? View answer
System Administration > Content Management
Can I get some information around how searching works (e.g. what does it search questions? answers? comments? Tags View answer
Ecommerce FAQ Knowledge Base > Asking Questions, Ecommerce FAQ Knowledge Base > Keyword Searches
In the future, if I need your services to customize my website according to my needs, is it possible? View answer
System Administration > Customization, Other
We want students to ask questions without registering, we moderate, and then we answer them. Can Answerbase do this View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, Other
I've created a widget and pasted the code into my Wordpress site. Nothing comes up or I see the code. What's wrong View answer
System Administration > Integrating Your Site
Is there a way to answer questions using the seeded users from our initial CSV file? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > User Management, System Administration > Other
Is is possible for our users to be able to post projects with their questions as zip files less than 3MB? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, Other
Do you have a Facebook app or a widget that we can put directly onto our Facebook page? View answer
Is the Answerbase site mobile friendly or does it come with an app? View answer
Ecommerce FAQ Knowledge Base > Other, Other
Is there a setting to change the word “Continue” to “Add a Question” on the Full Featured Widget? View answer
System Administration > Integrating Your Site, System Administration > Customization
Our company has multiple domains, can we put them all under a single account or do we need one account per domain? View answer
System Administration > Integrating Your Site, System Administration > Other
I noticed on every page at the bottom it shows the google analytics code, how do I get that off of my pages? View answer
System Administration > Customization, System Administration > Other
Is there a way for the widget to not show the Question Details and tagging screens? View answer
System Administration > Customization, System Administration > Integrating Your Site
Is it possible to change the name of the site and how can I do that? View answer
System Administration > Customization
Is it possible to deem moderated all future posts from a person who has posted moderated content in the past? View answer
System Administration > Moderation
Is it possible to use both categories and tags? We want to organize by categories, but then allow tagging also. View answer
System Administration > Category Management, System Administration > Content Management, Other
Is there a way to make a user's password expire annually so that they have to confirm their company email each year? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration
Sometimes Answerbase makes me login again to view questions or answers, but usually doesn't. Is this a bug? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
Why don't I have the option to allow my users to login through Facebook and Twitter? View answer
I see our questions are being posted in Pacific Time, is there a way to adjust to our local time (Eastern)? View answer
If I set my site to private, will it be viewed by Google searches? View answer
System Administration > Customization, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
Is it easy to upgrade or downgrade between the different plans or does it cause a lot of problems? View answer
System Administration > Other, Other
Does AnswerBase integrate with Google Analytics? View answer
System Administration > Integrating Your Site, Other
Does Answerbase integrate with Microsoft Dynamics CRM? View answer
