Is it possible to allow users to email us their questions and then they automatically post to Answerbase? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, System Administration > Content Management, Ecommerce FAQ Knowledge Base > Other
I see the demo site is not SSL encrypted, would/could that be switched on post-purchase? View answer
System Administration > Other, Other
We don't want our users to be able to edit or add information to their profiles, how can we prevent this? View answer
System Administration > User Management, System Administration > Customization
If I have a subdomain, where do I get the IP address at which to point the DNS? View answer
System Administration > Integrating Your Site
Can I set up my Q&A site so that every question has to be moderated before it is posted? View answer
System Administration > Moderation, System Administration > Customization, Other
I want my Q&A content to sit on my product pages instead of solely on Answerbase servers, is this possible? View answer
System Administration > Integrating Your Site, Other
Can I use a credit card to pay for my Answerbase subscription? View answer
Other
Do you offer "pay as you go" price plans? View answer
What is your minimum term contract? View answer
If I want to change the text in the title of my website, where do I need to go in order to do that? View answer
System Administration > Customization
When setting up my website, is there a quicker way to enter my seed content than to enter them one by one? View answer
System Administration > Content Management
How can I charge people money for registration and access to my Q&A environment? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
How do I create my own LinkedIn application for LinkedIn login? View answer
System Administration > Third Party Login
What file types are supported for attachments? View answer
Ecommerce FAQ Knowledge Base > Other
How do I attach Answerbase to my website? View answer
System Administration > Integrating Your Site, System Administration > Customization
Do you have the option to put your own ads (Answerbase Ads) on the site in the future? View answer
Can I moderate questions and answers before they appear on the site? View answer
Can I put adsense ads on the site? View answer
What is a moderator and how do I assign one? View answer
System Administration > Moderation
Can I place Javascript on our Answerbase website? I want to include LivePerson chat. View answer
System Administration > Customization, Other
What is the uptime/reliability for your hosted solution? View answer
Is it possible to manually rank users on the home page and member page? We want certain users to have prominence. View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Point System and Structure, System Administration > User Management
I entered my Google Analytics code in the admin section, now it appears at the bottom of my site. What's wrong? View answer
System Administration > Customization, System Administration > Other
How can we send an email broadcast to all our users? View answer
System Administration > User Management
Our web designer is going to make some design changes, is there a CSS guide or examples to make it easier? View answer
Can we move data from the trial site to the new site when we begin service, or do we have to redo all customization View answer
Can we allow auto approval of questions and manual approval of answers? View answer
We want one user to get an email every time a question is asked; they are missing some emails. What did we do wrong? View answer
System Administration > Customization, System Administration > Category Management, Ecommerce FAQ Knowledge Base > Other
I'm an online retailer, how can Answerbase help improve my conversion rates? View answer
Can I create a widget that displays only unanswered questions? View answer
Is Answerbase supported in the Arabic language? If so, can you direct me to the resources to achieve it? View answer
My Google DFP adds require a snippet of code to be added within the <head> tag, where can I enter this? View answer
Can I see data into my Q&A system? View answer
When setting up a Facebook Application, what do I enter into the "App Domain" area? View answer
As a moderator, can I assign questions or send questions to specific staff members so they can answer them? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Category Management, System Administration > Moderation