Answerbase Help
What is the "Website" field used for? View answer
System Administration > Other
What is the "Offering Reference" and what is it used for? View answer
What users will show as "contributors" on the platform? View answer
Public Q&A System > Point System and Structure
What does the Business Hours and Holidays settings control? View answer
What does the timezone setting control? View answer
What does it mean if a question is "open" or "closed" and how do I edit that setting? View answer
System Administration > Content Management
What types of videos does Answerbase support? View answer
Public Q&A System > Asking Questions
Some of the questions/comments have a voting button, but some don't. I want to give a thumbs up, why can't I? View answer
Public Q&A System > Other
Can I place JavaScript on our Answerbase website? I want to include LivePerson chat. View answer
System Administration > Customization, System Administration > Integrating Your Site
When a user submits a new question, is there an email that is sent to the user? View answer
Public Q&A System > Asking Questions, Public Q&A System > Other
Does "Login and No Registration" mean anyone can answer questions without supplying anything? View answer
Public Q&A System > Registration and Login
What is the URL for my mobile environment? View answer
How can we allow everyone to ask questions, but only allow a select few to answer the questions? View answer
Public Q&A System > Asking Questions, Public Q&A System > Answering Questions, System Administration > Customization
Is there a way to change user profile permissions for existing users without having to go through them one by one? View answer
System Administration > User Management
We don't want our users to be able to edit or add information to their profiles, how can we prevent this? View answer
System Administration > User Management, System Administration > Customization