What users will show as "contributors" on the platform? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Point System and Structure
Does Answerbase currently support the German language? View answer
Ecommerce FAQ Knowledge Base > Other, Other
What does the timezone setting control? View answer
System Administration > Other
Some of the questions/comments have a voting button, but some don't. I want to give a thumbs up, why can't I? View answer
Ecommerce FAQ Knowledge Base > Other
Can I place JavaScript on our Answerbase website? I want to include LivePerson chat. View answer
System Administration > Customization, System Administration > Integrating Your Site
When a user submits a new question, is there an email that is sent to the user? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, Ecommerce FAQ Knowledge Base > Other
Does "Login and No Registration" mean anyone can answer questions without supplying anything? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
Are the questions and answers in the Answerbase system crawlable by Google Bot for SEO purposes? View answer
Other
What is the URL for my mobile environment? View answer
How can we allow everyone to ask questions, but only allow a select few to answer the questions? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Customization
Can an ordinary user edit or delete their postings? View answer
How many users can I have on the Basic plan? View answer
System Administration > User Management, Other
Can I run two different Q&A sections, one free for visitors and one paid for a guaranteed expert response? View answer
Is there a translation of Answerbase into German? View answer
System Administration > Customization, Other
We need to integrate a comprehensive eshop into the website, will that be possible with this software? View answer
System Administration > Integrating Your Site, Other
Does Answerbase support the Japanese language? View answer
I want user "A" to access all products, but "B" to access only two products. Is this an out-of-box option or custom View answer
System Administration > Category Management, System Administration > Customization, Other
Is it possible to integrate SSO out-of-the-box or is that a customization? View answer
System Administration > Integrating Your Site, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, Other
Is Answerbase a forum /communities out-of-box or does it require customization? Do we have to use you to customize View answer
Is your code open-source or compiled so a customer is free to make modifications without the vendor's support? View answer
Do you have instant-search? View answer
What is Answerbase running on the back-end? It looks like you are a Windows/.NET shop but I want to confirm. View answer
Can users login using Facebook and Google credentials? View answer
System Administration > Third Party Login, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
I have an auction plugin that I wanted to customize into my site. It's a PHP plugin; will that work on Answerbase? View answer
System Administration > Integrating Your Site, System Administration > Customization
Why should I choose Answerbase over an open source alternative? Can you clarify the benefits of your solution? View answer
Can I add extra pages? I need to add extra pages on my site for resources, selling books etc. View answer
Ecommerce FAQ Knowledge Base > Other, System Administration > Customization
Can we make people pay to ask questions? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, Other
Is Answerbase supported in the Arabic language? If so, can you direct me to the resources to achieve it? View answer
Is there a translation of Answerbase into Portuguese (pt-BR)? View answer
Can I create a widget that displays only unanswered questions? View answer
System Administration > Integrating Your Site
We would like SSO capability. We use Active Directory- how can this provide the authentication to your product? View answer
How do I make related questions appear on specific pages of my site so they relate to the content on that page? View answer
When setting up products in the ecommerce module, entering each one is tedious. Can we send you a product feed? View answer
What does the “Questions Tag” customization option (on the Full-Featured Widget) allow me to do? View answer
System Administration > Customization
Can I install widgets on multiple pages? View answer
Does my Q&A site have to reside on a subdomain or can it reside in a folder/subdirectory? View answer
Do your widgets work with responsive web design so that they are mobile/tablet friendly? View answer
I have added users to my website, why did they not receive an email notification? View answer
System Administration > User Management
Can we move data from the trial site to the new site when we begin service, or do we have to redo all customization View answer
We need to be certain that the data is confidential; how do we make sure all users are moderated before access? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Moderation
Can your enterprise solution operate in a closed system with absolutely no Internet access? View answer
How can I remove the "Help" and "Share" tools from my site? View answer
We want one user to get an email every time a question is asked; they are missing some emails. What did we do wrong? View answer
System Administration > Customization, System Administration > Category Management, Ecommerce FAQ Knowledge Base > Other
When I'm asking or answering a question, why don't I have the option to upload an attachment? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions
Our web designer is going to make some design changes, is there a CSS guide or examples to make it easier? View answer
How can we send an email broadcast to all our users? View answer
Is there a maximum number of users we can have? View answer
Is it possible to manually rank users on the home page and member page? We want certain users to have prominence. View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Point System and Structure, System Administration > User Management
What is the uptime/reliability for your hosted solution? View answer
What does it mean if a question is "closed" or "open"