Why is my ecommerce widget saying that I need to associate a product or category and not allowing users to post? View answer
Ecommerce Integrations
Can I associate questions to product categories instead of just products? View answer
How long does Google take to crawl my new pages or content? View answer
System Administration > Content Management
Can you upload bulk questions and select them for a certain product? View answer
How do i change the text "QUESTIONS & ANSWERS" on my BigCommerce product page widget? View answer
System Administration > Customization
How to increase ecommerce website traffic? View answer
How to drive traffic to your Shopify store? View answer
Ecommerce Integrations > Shopify
How to get free traffic to my Shopify store? View answer
How do I add an external ID to a category? View answer
System Administration > Category Management
How does Answerbase measure ecommerce conversion assists? View answer
System Administration > Reports
How do I get moderation emails sent to another user besides the administrator? View answer
System Administration > Moderation
When answering questions, what is the field "Reference a Source" used for? View answer
Public Q&A System > Answering Questions
Can I identify a question thread as "thin content" or "micro content" on the platform? View answer
How can I view how many answers have been posted over a certain period of time? View answer
System Administration
How do I test if I successfully integrated the conversion tracking widget into my ecommerce store? View answer
How do I test if I successfully integrated the subscription widget into my ecommerce store? View answer
How do I test if I successfully integrated product questions and answers into my ecommerce store? View answer
Can Answerbase Product Questions & Answers search through Product Descriptions and Specifications to find answers? View answer
How do I customize or change the style and design of my Answerbase Q&A widget using CSS? View answer
System Administration > Integrating Your Site, Frequently Used
How can I change the "Ask us" text on the Call to Action (CTA) widget? View answer
Why am I getting "Add either at least one category or a product to the post" validation on the widget? View answer
Can I change the link that my logo points to on the top of the Answerbase knowledge base? View answer
Public Q&A System
Can I increase the character limit for the questions? View answer
How do I change the logo reflected on the top of my Answerbase knowledge base? View answer
Why am I receiving emails to moderate new users? View answer
System Administration > User Management
What languages does Answerbase support? View answer
Does Answerbase support Spanish? View answer
Feature Requests
How can I remove Recaptcha when users are submitting a question or answer? View answer
Public Q&A System > Asking Questions
How do you change that the questions should not show up automatically until reviewed by admin or moderator? View answer
How do I have Q&A that is associated with "All Products" display on all of my products pages? View answer
System Administration > Integrating Your Site
How can I style my Answerbase Q&A Widget? View answer
Can an administrator change how many points a user is awarded on Answerbase? View answer
Can I show Q&A content related to "All Products" on the Q&A Widget? View answer
Why don't new questions always show up immediately on my product page after they are posted? View answer
How can I get Answerbase to install Product Questions & Answers on my Bigcommerce product pages? View answer
Ecommerce Integrations > Bigcommerce
How do I reset a user's email address in Answerbase's Administration Portal? View answer
Is it possible for users to post anonymous questions on Answerbase? View answer
How do I change the font styles and sizes on my Q&A widget with CSS? View answer
Am I able to easily apply questions to multiple products with Answerbase's product questions and answers? View answer
How do I get notified about new questions posted as a moderator? View answer
How do I make it so questions look like they're posted by other users as opposed to our staff? View answer
Is it possible to move or associate a question from one subject to another if its posted under the wrong category? View answer
Can you disable the voting system on Answerbase for answers and other types of content? View answer
Is it possible to add a specific user to a category so that user will be notified to be able to answer? View answer
Can I remove the Tools and Share sections of the right column of my homepage? View answer
Can Google and other search engines index Q&A content that renders via JavaScript on my ecommerce product page? View answer
What does it mean to "Enable showing a snippet of text in the search engine results"? View answer
What does enabling Schema.org markup do on Answerbase? View answer
Can I create my own field that sends users to Answerbase powered ask question form? View answer
Can I create my own search field that sends users to Answerbase powered search results? View answer
