What is Answerbase's monthly snapshot report? View answer
System Administration > Reports
How do I get backlinks quickly? View answer
Public Q&A System > Keyword Searches
What is the "Questions to Display" option of the Full Featured Widget? View answer
System Administration > Integrating Your Site
What is the "External ID" of a Category or Tag? View answer
System Administration > Category Management
Can I set up my product FAQs so it pages through all available questions related to a product? View answer
Ecommerce Integrations
What is the best way to post a Q&A thread that applies to several specific products? View answer
How does Answerbase send a Q&A pair to your support ticket platform? View answer
Can I associate questions to product categories instead of just products? View answer
How quickly does content impact rankings of my ecommerce product pages? View answer
Platform Benefits > Ecommerce > Ecommerce SEO
What is an Answerbase Article and how do you manage them? View answer
Public Q&A System
How many users does the Basic Account and Professional Account support? View answer
Sales Support, System Administration > User Management
Can Answerbase Product Questions & Answers search through Product Descriptions and Specifications to find answers? View answer
What does it mean if a question is "open" or "closed" and how do I edit that setting? View answer
System Administration > Content Management
How do I make it so the new content lives on my Shopify Subdirectory via the Shopify Proxy? View answer
Ecommerce Integrations > Shopify
How do I install the conversion tracking code into my Shopify store? View answer
Ecommerce Product Q&A
What does it do to add the product or offering name to the title of a question? View answer
System Administration > Other
What is the "Call to Action Text" field used for? View answer
How do you fix your "merchant listings" invalid issues so I can be visible in ecommerce "Popular Products" tables? View answer
Can I change the link that my logo points to on the top of the Answerbase knowledge base? View answer
How do I get notified about new questions posted as a moderator? View answer
Am I able to easily apply questions to multiple products with Answerbase's product questions and answers? View answer
How do I change the font styles and sizes on my Q&A widget with CSS? View answer
Why am I getting "Add either at least one category or a product to the post" validation on the widget? View answer
When answering questions, what is the field "Reference a Source" used for? View answer
Public Q&A System > Answering Questions
Can I identify a question thread as "thin content" or "micro content" on the platform? View answer
Is it possible for users to post anonymous questions on Answerbase? View answer
How can I view how many answers have been posted over a certain period of time? View answer
System Administration
Can I increase the character limit for the questions? View answer
How can I change the "Ask us" text on the Call to Action (CTA) widget? View answer
How do I change the logo reflected on the top of my Answerbase knowledge base? View answer
How do I customize or change the styles and design of my Answerbase Q&A widget using CSS? View answer
System Administration > Integrating Your Site, Frequently Used
How do I reset a user's email address in Answerbase's Administration Portal? View answer
How can I get Answerbase to install Product Questions & Answers on my Bigcommerce product pages? View answer
Ecommerce Integrations > Bigcommerce
How do I test if I successfully integrated the conversion tracking widget into my ecommerce store? View answer
Why don't new questions always show up immediately on my product page after they are posted? View answer
Can I show Q&A content related to "All Products" on the Q&A Widget? View answer
Can an administrator change how many points a user is awarded on Answerbase? View answer
System Administration > User Management
Why am I receiving emails to moderate new users? View answer
What languages does Answerbase support? View answer
How do I have Q&A that is associated with "All Products" display on all of my products pages? View answer
How do I test if I successfully integrated the subscription widget into my ecommerce store? View answer
How do you change that the questions should not show up automatically until reviewed by admin or moderator? View answer
How do I test if I successfully integrated product questions and answers into my ecommerce store? View answer
How can I remove Recaptcha when users are submitting a question or answer? View answer
Public Q&A System > Asking Questions
Does Answerbase support Spanish? View answer
Feature Requests
Does Answerbase integrate with Google Question Hub? View answer
I need help posting answers to questions View answer
How do I post an answer on Answerbase? View answer
In the admin section, under a question - there is an option to set answers to Staff (yes no) what does this do? View answer
Can you add schema.org FAQ structured data to an ecommerce product page? View answer
