What is the "Call to Action Text" field used for? View answer
System Administration > Other
What is the "Website" field used for? View answer
Is there an API for pulling statistics from Answerbase usage like the Dashboard and Reports does in the Admin area? View answer
System Administration > Reports
What does it mean if a question is "open" or "closed" and how do I edit that setting? View answer
System Administration > Content Management
Is Answerbase supported in the Arabic language? If so, can you direct me to the resources to achieve it? View answer
System Administration > Customization, Other
How do I find the list of questions associated with each of my products? View answer
Product Page SEO
What are these Google “Merchant Listing Experiences” taking over #1 positions in organic product searches? View answer
Platform Benefits > Search Engine Optimization (SEO)
What is the best way to view the answered inbound questions in the dashboard? View answer
How do I test if my Answerbase Ecommerce Conversion Tracking Code is working correctly? View answer
System Administration > Integrating Your Site
Can I regulate what Q&A content gets it's own landing page and is within my Q&A sitemap? View answer
Does Google Search Console show AI Overviews or AI Mode search activity? View answer
Platform Benefits > Ecommerce > Ecommerce SEO
Can I add an Answerbase Q&A widget to the homepage of my ecommerce store? View answer
Ecommerce Integrations
How can Ecommerce FAQs answer all of my customer questions about my products and collections for SEO? View answer
I setup my own domain for Q&A with my domain provider, now what? View answer
System Administration > Customization
How do you set up an Nginx reverse proxy so I can get a 3rd party content on a subdirectory in my site? View answer
How can I prioritize the most important products in the product-by-product optimization workflow? View answer
What happens if you 301 redirect traffic from a 3rd party site to a subdirectory on my site? View answer
How many users does the Basic Account and Professional Account support? View answer
System Administration > User Management, Other
How does Answerbase utilize AI to generate and auto-optimize helpful content for product pages? View answer
How do I post a question and answer from the Answerbase administration site? View answer
Where can I find the Single Sign-On (SSO) documentation? View answer
System Administration > Integrating Your Site, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
Is it possible to allow generic access from the public without them creating an account? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, Other
How do I get backlinks quickly? View answer
Ecommerce FAQ Knowledge Base > Keyword Searches
Can I set if content is published or unpublished after it's posted by a user until a moderator reviews it? View answer
What are the moderator settings to determine what a moderator gets assigned to and notified about? View answer
System Administration > Moderation
How do I add a product MPN in Shopify? View answer
Shopify Product & Collection FAQs
Drafted answers on answerbase View answer
Other
How do I add a UPC in Shopify? View answer
What are user roles and what do they do? View answer
System Administration > User Management
Can you noindex individual question pages on Answerbase? View answer
How do questions related to "All Products" show up on my product pages? View answer
How can I delete questions in bulk if I made a mistake with my import? View answer
Ecommerce Product & Collection FAQs
Is there a way for the widget to not show the Question Details and tagging screens? View answer
System Administration > Customization, System Administration > Integrating Your Site
Can I associate questions to product categories instead of just products? View answer
Why do the number of valid merchant listings drop in Google Search Console? View answer
How do I create my own Twitter application for Twitter login? View answer
System Administration > Third Party Login
How do I control when the "See full answer" capability works on the Q&A widget? View answer
Ecommerce Product Q&A
How do I install the conversion tracking code into my Shopify store? View answer
How can Answerbase Partners manage the install of Answerbase Q&A into a Shopify Site, what permissions are needed? View answer
Ecommerce Integrations > Shopify, Frequently Asked
How can a site recover if they've been hit by Google's Helpful Content Update? View answer
How do I make it so the new content lives on my Shopify Subdirectory via the Shopify Proxy? View answer
Ecommerce Integrations > Shopify
For Microsoft Dynamics CRM, which API will allow me to export Q&A thread history to upload to a 3rd party database View answer
How do I remove the help page links from my public knowledge base? View answer
How do you fix your "merchant listings" invalid issues so I can be visible in ecommerce "Popular Products" tables? View answer
What happens with SEO if I publish a bunch of AI-generated content without reviewing it? View answer
How do you increase your visibility in the "Popular Products" tables on Google searches? View answer
How does Answerbase send a Q&A pair to your support ticket platform? View answer
Can an administrator change how many points a user is awarded on Answerbase? View answer
How can I style my Answerbase Q&A Widget? View answer
How do I have Q&A that is associated with "All Products" display on all of my products pages? View answer
