How can I send a message to all of my users at once? View answer
System Administration > Other
Can I show Q&A content related to "All Products" on the Q&A Widget? View answer
Ecommerce Integrations
In registration, can I integrate a third party mailing list software to automatically add user info into a database View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Integrating Your Site
How do I build my Q&A database if I get a lot of repeat and duplicate questions from customers? View answer
Ecommerce Integrations, Platform Benefits
How do I install the conversion tracking code into my Shopify store? View answer
Ecommerce Product Q&A
Can I include links in my answers when I import questions and answers content? View answer
System Administration > Content Management
How can I stop spam, profanity and other junk from being posted as questions and answers? View answer
Where do I find the unique collection ID in Shopify? View answer
Is it possible to import Q&A content from other system or platform? View answer
Other
What is "people first content" that Google says you should focus on? View answer
Platform Benefits > Search Engine Optimization (SEO)
How do you add a video to a question or an answer response to that question on Answerbase? View answer
How does Answerbase send a Q&A pair to your support ticket platform? View answer
System Administration > Integrating Your Site
What happens if my product images are throwing a 404? View answer
How do you fix your "merchant listings" invalid issues so I can be visible in ecommerce "Popular Products" tables? View answer
Platform Benefits > Ecommerce > Ecommerce SEO
What does it mean to "Dismiss for this Category" in the category recommendations? View answer
System Administration > AI-Enhanced Workflows
The timezone on my site does not match where I live; how can I change it? View answer
Can I preserve the AI-Proposed answer when moving Google's People Also Asked questions to a new product/category? View answer
Ecommerce Product & Collection FAQs
Where can I see the questions asked on Google related to my products, categories of pages, or article topics? View answer
Why isn't Google Search Console letting me submit a subdomain sitemap? View answer
What is the "Product Association" option of the Full Featured Widget? View answer
How do you apply FAQ schema on Ecommerce Product and Collection Pages? View answer
What are the default notification settings for new users created on Answerbase? View answer
System Administration > User Management
What are these "at a glance" shopping results on Google? View answer
How can I charge people money for registration and access to my Q&A environment? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
Where can I find a list of the "reported" Questions / Answers / Comments that I need to moderate? View answer
System Administration > Moderation
Can I pull Q&A content to be used in our own custom materials marketing and training materials? View answer
What if I post a bunch of AI-generated content without much review or editing it? View answer
How do I create site-wide FAQs for my ecommerce site? View answer
Ecommerce FAQ Generator
Can I moderate questions and answers before they appear on the site? View answer
Can I add my own Analytics to track the engagement and activity on the Q&A knowledge base and landing pages? View answer
System Administration > Reports
How can Ecommerce FAQs answer all of my customer questions about my products and collections for SEO? View answer
How can I delete questions in bulk if I made a mistake with my import? View answer
What is your minimum term contract? View answer
How do I change the logo reflected on the top of my Answerbase knowledge base? View answer
Ecommerce FAQ Knowledge Base
How does the Q&A content get published and distributed around my site? View answer
Do you have the ability to edit the checkbox on the ask question form related to Terms & Conditions? View answer
Explain how search results work. I entered "That." There is a question with "That" in it, but it doesn't come up View answer
Ecommerce FAQ Knowledge Base > Keyword Searches
What does enabling Schema.org markup do on Answerbase? View answer
System Administration
Can Google and other search engines index Q&A content that renders via JavaScript on my ecommerce product page? View answer
What are the monthly pageview threshold and overage charges for the Business Plan? View answer
Our pageviews spike and exceed the threshold for two months, can we average the monthly views with very low months
How do I post a new question of my own from my admin site to a product page? View answer
How to change the default scheduled content review settings? View answer
What are some common SEO myths that hold businesses back from maximizing organic traffic? View answer
Platform Benefits > Search Engine Optimization (SEO), Frequently Asked, Frequently Asked
Does Oauth2 require us to setup Active Directory Federation Services (ADFS)? View answer
System Administration > Integrating Your Site, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
How do I add a product MPN in Shopify? View answer
Shopify Product & Collection FAQs
Can I disable to the "Question Details" area on my site? View answer
Ecommerce FAQ Knowledge Base > Other, System Administration > Customization
We're told your product has the potential of positively affecting SEO rankings. Can you comment on that idea? View answer
In the admin section, under a question - there is an option to set answers to Staff (yes no) what does this do? View answer
Can you tell me the password for my website? I forgot it, but I don't want to change it. View answer
