How can I generate quality product page content when the manufacturer doesn't give a lot of product information? View answer
Ecommerce Integrations
What email address is the "from" address for Answerbase notification emails to the customer? View answer
System Administration > Customization
Do you support videos in both questions and answers? View answer
Ecommerce FAQ Knowledge Base > Other, Other
I don't want my customers to have to register or sign in twice to ask a question, how can I stop this? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Integrating Your Site
Is Answerbase supported in the Arabic language? If so, can you direct me to the resources to achieve it? View answer
System Administration > Customization, Other
Can we make people pay to ask questions? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, Other
What does the "Browsing Option" setting do for the ecommerce module? View answer
System Administration > Other
Can users login using Facebook and Google credentials? View answer
System Administration > Third Party Login, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
Can answers that I post on Answerbase be shared in Social Media? View answer
System Administration > Integrating Your Site, Ecommerce FAQ Knowledge Base > Other
What is the "Website" field used for? View answer
What languages does Answerbase support? View answer
Ecommerce FAQ Knowledge Base
How do I enable AI-Enabled SEO recommendations for my article or content pages? View answer
People-First Helpful Content SEO
Does Answerbase support the Japanese language? View answer
Is there a translation of Answerbase into German? View answer
Can I preserve the AI-Proposed answer when moving Google's People Also Asked questions to a new product/category? View answer
Ecommerce Product & Collection FAQs
How do I test if my Answerbase Ecommerce Conversion Tracking Code is working correctly? View answer
System Administration > Integrating Your Site
How do I add a product gtin in Shopify? View answer
Shopify Product & Collection FAQs
Why am I getting "Add either at least one category or a product to the post" validation on the widget? View answer
Can Answerbase Product Questions & Answers search through Product Descriptions and Specifications to find answers? View answer
Can you noindex individual question pages on Answerbase? View answer
System Administration > Content Management
It the monthly fee the cost per community or per user? View answer
Other
What if I post similar Q&A content related to multiple pages, does that create a "Duplicate Content" problem? View answer
How do I see the performance of my Q&A landing pages in Google Search Console?
System Administration > Reports
We are medical professionals discussing real cases, can we make sure our threads are not indexed on search engines View answer
Can I put adsense ads on the site? View answer
Ecommerce FAQ Knowledge Base > Other
How does Answerbase utilize AI to generate and auto-optimize helpful content for product pages? View answer
If a new category is created, can a previously posted question be added to the new category created if it's related View answer
System Administration > Category Management
Explain how search results work. I entered "That." There is a question with "That" in it, but it doesn't come up View answer
Ecommerce FAQ Knowledge Base > Keyword Searches
What is your turnaround time for email support? View answer
How do I post a question and answer from the Answerbase administration site? View answer
Can I change the border color on my Ask Question widget? View answer
I added a user as an administrator, but there is nowhere on their site for them to delete or moderate content. Why View answer
System Administration > User Management, System Administration > Moderation
What should I do if I get the "ORGANIC INDEXING NOTICE" notice within my administration dashboard? View answer
How to drive traffic to your Shopify store? View answer
Ecommerce Integrations > Shopify
If I turn off the points / ratings, will users still be able to vote "thumbs up" or "thumbs down?" View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Point System and Structure
What is a moderator and how do I assign one? View answer
System Administration > Moderation
Is it possible to use both categories and tags? We want to organize by categories, but then allow tagging also. View answer
System Administration > Category Management, System Administration > Content Management, Other
Is there a way to make a user's password expire annually so that they have to confirm their company email each year? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration
How do I customize the styles of my call-to-action (CTA) widget? View answer
Drafted answers on answerbase View answer
When I added the e-commerce module, I had to change to categories. I removed the module, how do I get back to tags View answer
Since billing for this platform is done through Paypal, what do I need to do if I need to change my Paypal ID? View answer
I have changed ownership of my site, so I need to add a new Paypal ID. How do I do this? View answer
Can we suppress the picture and username of the user asking the question on the FAQ page? View answer
Is there a way for the widget to not show the Question Details and tagging screens? View answer
System Administration > Customization, System Administration > Integrating Your Site
How do I add my sitemap for my question and answer content to Google Search Console? View answer
Will Answerbase allow me to show all questions publicly but hide the answers until the user pays to access them? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, Ecommerce FAQ Knowledge Base > Other, Other
What does enabling Schema.org markup do on Answerbase? View answer
System Administration
How do you fix your "merchant listings" invalid issues so I can be visible in ecommerce "Popular Products" tables? View answer
Platform Benefits > Ecommerce > Ecommerce SEO
The users would like to be able to exchange personal messages. How is this possible? View answer
Ecommerce FAQ Knowledge Base > Other, System Administration > User Management
