Can you tell me the password for my website? I forgot it, but I don't want to change it. View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
Can I pull Q&A content to be used in our own custom materials marketing and training materials? View answer
System Administration > Content Management
Is it possible to add a SSL Certificate along with the custom Domain? View answer
System Administration > Integrating Your Site
What are these Google “Merchant Listing Experiences” taking over #1 positions in organic product searches? View answer
Platform Benefits > Search Engine Optimization (SEO)
Can I moderate questions and answers before they appear on the site? View answer
Is there a way to have the “Browse by Topic” items on the right side of the screen listed in alphabetical order? View answer
Ecommerce FAQ Knowledge Base > Other, System Administration > Customization
How do I see what product categories my products are recognized as associated with within Answerbase? View answer
Ecommerce Product Q&A
How do I add a product MPN in Shopify? View answer
Shopify Product & Collection FAQs
How can I review answers that are submitted by my staff before they are published? View answer
Moderating users is a pain; how do I turn it off and stop getting email notifications about moderating new users? View answer
System Administration > Moderation
What are user roles and what do they do? View answer
System Administration > User Management
Can I integrate Answerbase into my existing application or website? View answer
System Administration > Integrating Your Site, Other
What does it mean if I run into Q&A structured data issues on a site? View answer
What does "Move to a different Product/Category " do when managing "People Also Asked" questions from Google? View answer
Ecommerce FAQ Generator
If I set my site to private, will it be viewed by Google searches? View answer
System Administration > Customization, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
What percentage of my ecommerce FAQs should get indexed by Google and AI for SEO? View answer
What are "Customer Queries" in the AI-Enhanced Optimization Workflow? View answer
Can we suppress the picture and username of the user asking the question on the FAQ page? View answer
System Administration > Customization
Is Answerbase supported in the Arabic language? If so, can you direct me to the resources to achieve it? View answer
System Administration > Customization, Other
What does it mean to anonymize a user? View answer
Can we make people pay to ask questions? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, Other
How much helpful content is too much or too little to display per page? View answer
Platform Benefits > Ecommerce > Ecommerce SEO
How does Answerbase send a Q&A pair to your support ticket platform? View answer
What does enabling Schema.org markup do on Answerbase? View answer
System Administration
How does Answerbase relate with online chat? I want instant answers to use alongside existing chat. View answer
System Administration > Integrating Your Site, Ecommerce FAQ Knowledge Base, Other
Do you support videos in both questions and answers? View answer
Ecommerce FAQ Knowledge Base > Other, Other
What happens with SEO if I publish a bunch of AI-generated content without reviewing it? View answer
Will Answerbase allow me to show all questions publicly but hide the answers until the user pays to access them? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, Ecommerce FAQ Knowledge Base > Other, Other
Where do I find the unique collection ID in Shopify? View answer
We want to serve a Terms of Service which the user must accept before accessing the site; is this possible? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Customization, Other
Can answers that I post on Answerbase be shared in Social Media? View answer
System Administration > Integrating Your Site, Ecommerce FAQ Knowledge Base > Other
Is it possible to allow users to email us their questions and then they automatically post to Answerbase? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, System Administration > Content Management, Ecommerce FAQ Knowledge Base > Other
What are some reasons your ecommerce organic traffic may have dropped recently? View answer
How do I test my Answerbase Conversion Tracking Code on a services site? View answer
How do I get notified about new questions posted as a moderator? View answer
Since billing for this platform is done through Paypal, what do I need to do if I need to change my Paypal ID? View answer
Other
Does Answerbase support the Japanese language? View answer
Should you have a separate product page for each product variant for SEO? View answer
What does the "Browsing Option" setting do for the ecommerce module? View answer
System Administration > Other
How fast can you see ecommerce SEO improvements? View answer
Sometimes Answerbase makes me login again to view questions or answers, but usually doesn't. Is this a bug? View answer
Why am I receiving emails to moderate new users? View answer
What languages does Answerbase support? View answer
Ecommerce FAQ Knowledge Base
What is the difference from this tool vs us just using AI to research questions asked on each page ? View answer
Does Answerbase support Spanish? View answer
Is it possible to use both categories and tags? We want to organize by categories, but then allow tagging also. View answer
System Administration > Category Management, System Administration > Content Management, Other
We don't want our users to be able to edit or add information to their profiles, how can we prevent this? View answer
System Administration > User Management, System Administration > Customization
What is "information gain" and why is it important for the future of SEO?
I added a user as an administrator, but there is nowhere on their site for them to delete or moderate content. Why View answer
System Administration > User Management, System Administration > Moderation
How can I remove products manually from the list of products shown on our Answerbase site? View answer
