What percentage of your Q&A content pages should be indexed by Google? View answer
Platform Benefits > Ecommerce > Ecommerce SEO
What does it mean if a question is "open" or "closed" and how do I edit that setting? View answer
System Administration > Content Management
How do I build my Q&A database if I get a lot of repeat and duplicate questions from customers? View answer
Ecommerce Integrations, Platform Benefits
How did Q&A do during Google's December 2025 Core Update? View answer
Product Page SEO
How do I test my Answerbase Conversion Tracking Code on a services site? View answer
System Administration > Integrating Your Site
How long should my answers be in order to have the most value for my site? View answer
I need a Q&A module for a one time event; can I create and pay for an account for only one month? View answer
Other
What are some common SEO myths that hold businesses back from maximizing organic traffic? View answer
Platform Benefits > Search Engine Optimization (SEO), Frequently Asked, Frequently Asked
Can I see in Google Search Console how much traffic to a specific subdirectory or subdomain? View answer
Ecommerce Product & Collection FAQs
Why isn't Google Search Console letting me submit a subdomain sitemap? View answer
Platform Benefits > Search Engine Optimization (SEO)
How do I post general site-wide FAQs related to All Products from within my Answerbase Admin site? View answer
How does the Q&A content get published and distributed around my site? View answer
What is your minimum term contract? View answer
Can answers that I post on Answerbase be shared in Social Media? View answer
System Administration > Integrating Your Site, Ecommerce FAQ Knowledge Base > Other
What if I post a bunch of AI-generated content without much review or editing it? View answer
Can I send a private message from one user to another user? View answer
Ecommerce FAQ Knowledge Base > Other
How can Answerbase Partners manage the install of Answerbase Q&A into a Shopify Site, what permissions are needed? View answer
Ecommerce Integrations > Shopify, Frequently Asked
Is your "Product Q&A" REALLY doing it's job in driving value? View answer
Platform Benefits
Can I get some information around how searching works (e.g. what does it search questions? answers? comments? Tags View answer
Ecommerce FAQ Knowledge Base > Asking Questions, Ecommerce FAQ Knowledge Base > Keyword Searches
Is there a translation of Answerbase into French? View answer
System Administration > Customization, Other
How do I install the conversion tracking code into my Shopify store? View answer
Ecommerce Product Q&A
Is is possible for our users to be able to post projects with their questions as zip files less than 3MB? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, Other
If Answerbase increases their prices or limit the number of users, can I take my member data if I leave? View answer
System Administration > User Management, Other
Where can I find the Ansewrbase API Documentation? View answer
System Administration > Customization, System Administration > Other
Do you have a WordPress plugin? View answer
System Administration > Integrating Your Site, Other
I marked a group of pages as "no-index" in the robots.txt file, how to I keep <meta>tags from overriding this? View answer
Can I set if content is published or unpublished after it's posted by a user until a moderator reviews it? View answer
Can I transfer or merge Q&A from one product to another product? View answer
Ecommerce Integrations
When importing content, do we need to create fake email addresses for the mock seed users or does the system do it View answer
System Administration > Content Management, System Administration > Integrating Your Site
What types of content is best to post on the product category level? View answer
What can an unregistered user see vs a registered one. Can you explain the privacy settings for the 3 lower plans? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
What does "Move to a different Product/Category " do when managing "People Also Asked" questions from Google? View answer
Ecommerce FAQ Generator
What does Google say about the length of content when judging what to rank? View answer
How to change the default scheduled content review settings? View answer
How does Answerbase utilize AI to generate and auto-optimize helpful content for product pages? View answer
Moderating users is a pain; how do I turn it off and stop getting email notifications about moderating new users? View answer
System Administration > Moderation
Why would a question come through without a product association? View answer
How quickly does content impact rankings of my ecommerce product pages? View answer
What is "information gain" and why is it important for the future of SEO?
How can I see published questions that are unanswered? View answer
Can I post my own product Questions & Answers from the administration site? View answer
What types of videos does Answerbase support? View answer
Ecommerce FAQ Knowledge Base > Asking Questions
Why did my products disappear from the "Popular Products" tables on Google? View answer
How quickly do you get traffic after fixing "Merchant Listings" problems? View answer
I have a user that was operating two different profiles; is there a way to merge those two accounts into one? View answer
System Administration > User Management
Should you have a separate product page for each product variant for SEO? View answer
What if I post similar Q&A content related to multiple pages, does that create a "Duplicate Content" problem? View answer
When setting up my website, is there a quicker way to enter my seed content than to enter them one by one? View answer
If questions and answers are unique to users, how do I keep them from displaying publicly? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, Ecommerce FAQ Knowledge Base > Asking Questions
If I customize my website using Javascript / CSS, will Answerbase system updates make these function incorrectly? View answer
System Administration > Customization, System Administration > Integrating Your Site
