How do you increase your visibility in the "Popular Products" tables on Google searches? View answer
Ecommerce Product Q&A
How do you edit the email notification settings for users? View answer
System Administration > User Management
Is it possible to allow users to email us their questions and then they automatically post to Answerbase? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, System Administration > Content Management, Ecommerce FAQ Knowledge Base > Other
Can I group products into a category so I can assign them to questions as a group? View answer
Ecommerce Integrations
Can I ask my members to pay for a subscription to access my site? View answer
System Administration > Customization, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, Other
Our old system did not have question titles, do you have a suggestion on what to enter when we import our old data View answer
System Administration > Content Management, System Administration > Integrating Your Site
When importing content, do we need to create fake email addresses for the mock seed users or does the system do it View answer
How do I install the conversion tracking code into my Shopify store? View answer
Is it possible to allow generic access from the public without them creating an account? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, Other
How much traffic can that Q&A content actually drive? View answer
If an administrator reopens a question, does it close again following the normal process or does it stay open?
System Administration > Content Management, System Administration > Other
What percentage of my ecommerce FAQs should get indexed by Google and AI for SEO? View answer
Ecommerce FAQ Generator
Do I have to install anything or can I control my whole Answerbase site online? View answer
System Administration > Other, Other
How do I have Q&A that is associated with "All Products" display on all of my products pages? View answer
System Administration > Integrating Your Site
What is the "Forums" tab in the "AI-Enabled Page SEO with Helpful Content" recommendations workflow? View answer
What languages does Answerbase support? View answer
Ecommerce FAQ Knowledge Base
Why am I receiving emails to moderate new users? View answer
How is the ROI of Q&A content and engagement measured? View answer
Platform Benefits
I have changed ownership of my site, so I need to add a new Paypal ID. How do I do this? View answer
Other
How can I delete questions in bulk if I made a mistake with my import? View answer
Ecommerce Product & Collection FAQs
How do you apply FAQ schema on Ecommerce Product and Collection Pages? View answer
Platform Benefits > Ecommerce > Ecommerce SEO
Our company has multiple domains, can we put them all under a single account or do we need one account per domain? View answer
System Administration > Integrating Your Site, System Administration > Other
Is it possible to add a SSL Certificate along with the custom Domain? View answer
How do I add a product gtin in Shopify? View answer
Shopify Product & Collection FAQs
Can I preserve the AI-Proposed answer when moving Google's People Also Asked questions to a new product/category? View answer
Sometimes Answerbase makes me login again to view questions or answers, but usually doesn't. Is this a bug? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
Is there a way to make a user's password expire annually so that they have to confirm their company email each year? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration
If I turn off the points / ratings, will users still be able to vote "thumbs up" or "thumbs down?" View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Point System and Structure
How can Answerbase Partners manage the install of Answerbase Q&A into a Shopify Site, what permissions are needed? View answer
Ecommerce Integrations > Shopify, Frequently Asked
I'm afraid of losing all of my data; does Answerbase do a daily backup to make sure nothing is lost? View answer
Ecommerce FAQ Knowledge Base > Other, Other
What is the best way to view the answered inbound questions in the dashboard? View answer
System Administration > Content Management
Does Answerbase integrate with Google Question Hub? View answer
I need help posting answers to questions View answer
System Administration
Why aren't my pages getting crawled by Google? View answer
Platform Benefits > Search Engine Optimization (SEO), Platform Benefits > Ecommerce > Ecommerce SEO
What is the difference from this tool vs us just using AI to research questions asked on each page ? View answer
What is Answerbase's monthly snapshot report? View answer
System Administration > Reports
How can I import existing Product Q&A Content from another platform? View answer
Can you disable the voting system on Answerbase for answers and other types of content? View answer
How do I control when the "See full answer" capability works on the Q&A widget? View answer
How much helpful content is too much or too little to display per page? View answer
What happens with SEO if I publish a bunch of AI-generated content without reviewing it? View answer
Platform Benefits > Search Engine Optimization (SEO)
What are "Customer Queries" in the AI-Enhanced Optimization Workflow? View answer
What does "Total Indexable Questions" mean on my reports? View answer
How did Google's December 2024 core update treat Q&A content? View answer
Why did my impressions in Google Search Console drop dramatically recently? View answer
Does having structured data help with being within AI results? View answer
Platform Benefits > Generative Engine Optimization (GEO)
How do I review Q&A content proposals from my company's previous customer communication? View answer
Is it possible to add a specific user to a category so that user will be notified to be able to answer? View answer
Can I remove the Tools and Share sections of the right column of my homepage? View answer
What is the best way to post a Q&A thread that applies to several specific products? View answer
