How do I see what product categories my products are recognized as associated with within Answerbase? View answer
Ecommerce Product Q&A
How does Answerbase send a Q&A pair to your support ticket platform? View answer
System Administration > Integrating Your Site
Is there a way for the widget to not show the Question Details and tagging screens? View answer
System Administration > Customization, System Administration > Integrating Your Site
I have changed ownership of my site, so I need to add a new Paypal ID. How do I do this? View answer
Other
Can I set if content is published or unpublished after it's posted by a user until a moderator reviews it? View answer
System Administration > Content Management
The users would like to be able to exchange personal messages. How is this possible? View answer
Ecommerce FAQ Knowledge Base > Other, System Administration > User Management
Is your "Product Q&A" REALLY doing it's job in driving value? View answer
Platform Benefits
How do I customize the border color on the full featured widget? View answer
System Administration > Customization
How to drive traffic to your Shopify store? View answer
Ecommerce Integrations > Shopify
What is "supplementary content" when it comes to SEO? View answer
Product Page SEO
Can you noindex individual question pages on Answerbase? View answer
How do I assign user roles to new users or existing users? View answer
System Administration > User Management
How do I add a product gtin in Shopify? View answer
Shopify Product & Collection FAQs
How do I enable AI-Enabled SEO recommendations for my article or content pages? View answer
People-First Helpful Content SEO
How do I add a product MPN in Shopify? View answer
How can AI be used to optimize product pages for SEO? View answer
Platform Benefits > Search Engine Optimization (SEO)
Can I manually adjust the points of users on my Q&A site? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Point System and Structure
How do I add my sitemap for my question and answer content to Google Search Console? View answer
Why do the number of valid merchant listings drop in Google Search Console? View answer
Ecommerce Product & Collection FAQs
How do I customize the styles of my call-to-action (CTA) widget? View answer
What email address is the "from" address for Answerbase notification emails to the customer? View answer
Drafted answers on answerbase View answer
How do you set up an Nginx reverse proxy so I can get a 3rd party content on a subdirectory in my site? View answer
Does Google recognize and display FAQ special compared to normal Q&A? View answer
How do you optimize for ecommerce product searches in LLMs like ChatGPT, Perplexity, Claude, and Google's AI Mode? View answer
Platform Benefits > Generative Engine Optimization (GEO), Platform Benefits > Generative Engine Optimization (GEO), Platform Benefits > Search Engine Optimization (SEO)
What does the "Browsing Option" setting do for the ecommerce module? View answer
System Administration > Other
Can I preserve the AI-Proposed answer when moving Google's People Also Asked questions to a new product/category? View answer
Do I need to set up a unique email account to support the email communication with users? View answer
How do questions related to "All Products" show up on my product pages? View answer
What is "people first content" that Google says you should focus on? View answer
Why am I getting "Add either at least one category or a product to the post" validation on the widget? View answer
Ecommerce Integrations
Can Google and other search engines index Q&A content that renders via JavaScript on my ecommerce product page? View answer
Ecommerce FAQ Knowledge Base
How do you edit the email notification settings for users? View answer
Is it possible to move or associate a question from one subject to another if its posted under the wrong category? View answer
System Administration
Does Answerbase automatically answer duplicate questions through auto-suggest? View answer
How to change the color of links displaying within questions and answer in my Answerbase full-featured widget? View answer
How can I remove "powered by answerbase"? View answer
Hi, can I translate the questions or answers or articles into other languages and if yes where in Shopify? View answer
Can you disable the voting system on Answerbase for answers and other types of content? View answer
What is the best way to post a Q&A thread that applies to several specific products? View answer
How do I configure how many Q&A's show on my Answerbase widget on my Shopify site? View answer
Can I remove the Tools and Share sections of the right column of my homepage? View answer
Is it possible to add a specific user to a category so that user will be notified to be able to answer? View answer
Can I set up my product FAQs so it pages through all available questions related to a product? View answer
How much helpful content is too much or too little to display per page? View answer
Platform Benefits > Ecommerce > Ecommerce SEO
What types of content is best to post on the product category level? View answer
What are "Customer Queries" in the AI-Enhanced Optimization Workflow? View answer
How did Google's December 2024 core update treat Q&A content? View answer
How do I review Q&A content proposals from my company's previous customer communication? View answer
What happens if you 301 redirect traffic from a 3rd party site to a subdirectory on my site? View answer
