How do I publish a Q&A thread after answering the question? View answer
System Administration > Content Management
Can I get some information around how searching works (e.g. what does it search questions? answers? comments? Tags View answer
Ecommerce FAQ Knowledge Base > Asking Questions, Ecommerce FAQ Knowledge Base > Keyword Searches
Is there a way to make a user's password expire annually so that they have to confirm their company email each year? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration
Is there a translation of Answerbase into Russian? View answer
System Administration > Customization, Other
I've created a widget and pasted the code into my Wordpress site. Nothing comes up or I see the code. What's wrong View answer
System Administration > Integrating Your Site
What does Google say about the length of content when judging what to rank? View answer
Platform Benefits > Search Engine Optimization (SEO)
Is Q&A content generated through user questions or will your AI-enhanced workflows generate from other sources? View answer
Ecommerce Integrations
Is there a way for the widget to not show the Question Details and tagging screens? View answer
System Administration > Customization, System Administration > Integrating Your Site
What email address is the "from" address for Answerbase notification emails to the customer? View answer
System Administration > Customization
How do I reset a user's password in Answerbase's Administration Portal? View answer
System Administration > User Management
Is it possible for a customer to search through other customer questions on Answerbase? View answer
Ecommerce FAQ Knowledge Base > Keyword Searches
Hi, can I translate the questions or answers or articles into other languages and if yes where in Shopify? View answer
Other
Is it possible to add a specific user to a category so that user will be notified to be able to answer? View answer
Ecommerce FAQ Knowledge Base
How do I get notified about new questions posted as a moderator? View answer
Can I change the font family used? View answer
Can an administrator change how many points a user is awarded on Answerbase? View answer
What languages does Answerbase support? View answer
Can I change the link that my logo points to on the top of the Answerbase knowledge base? View answer
How do I change the time settings in Answerbase? View answer
System Administration
How to change the color of links displaying within questions and answer in my Answerbase full-featured widget? View answer
What is the best way to post a Q&A thread that applies to several specific products? View answer
Can we disable the Report option under each question or answer? View answer
Ecommerce FAQ Knowledge Base > Other
Can you add schema.org FAQ structured data to an ecommerce product page? View answer
How do I add an external ID to a category? View answer
System Administration > Category Management
Can you upload bulk questions and select them for a certain product? View answer
How do I add my sitemap for my question and answer content to Google Search Console? View answer
How do you add a video to a question or an answer response to that question on Answerbase? View answer
How do I find what CSS style I need to reference when I want to change styles for my page or widget? View answer
What does the "Browsing Option" setting do for the ecommerce module? View answer
System Administration > Other
What is the "Offering Reference" and what is it used for? View answer
Can I post my own product Questions & Answers from the administration site? View answer
How can I prioritize the most important products in the product-by-product optimization workflow? View answer
What types of videos does Answerbase support? View answer
Ecommerce FAQ Knowledge Base > Asking Questions
Can I place JavaScript on our Answerbase website? I want to include LivePerson chat. View answer
When a user submits a new question, is there an email that is sent to the user? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, Ecommerce FAQ Knowledge Base > Other
How do you navigate to see the AI-enabled page by page optimization workflow for SEO Automation? View answer
Ecommerce FAQ Generator
How can we allow everyone to ask questions, but only allow a select few to answer the questions? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Customization
Is there a way to change user profile permissions for existing users without having to go through them one by one? View answer
Are there limits to how many AI-Enhanced page-by-page recommendations I get per month? View answer
What if I post similar Q&A content related to multiple pages, does that create a "Duplicate Content" problem? View answer
Why isn't Google Search Console letting me submit a subdomain sitemap? View answer
What if I post a bunch of AI-generated content without much review or editing it? View answer
Does Answerbase help me get into Google's featured snippets? View answer
Is there a setting to change the word “Continue” to “Add a Question” on the Full Featured Widget? View answer
System Administration > Integrating Your Site, System Administration > Customization
Is the Answerbase site mobile friendly or does it come with an app? View answer
Ecommerce FAQ Knowledge Base > Other, Other
Do you have a Facebook app or a widget that we can put directly onto our Facebook page? View answer
Is is possible for our users to be able to post projects with their questions as zip files less than 3MB? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, Other
Is there anyway for us to optimize the Q&A page to include our phone number and calls to action? View answer
Does my Q&A site have to reside on a subdomain or can it reside in a folder/subdirectory? View answer
System Administration > Integrating Your Site, Other
Is ecommerce product Q&A content performing on AI search engines like Perplexity? View answer
Platform Benefits > Ecommerce > Ecommerce SEO
