Can we disable the Report option under each question or answer? View answer
Public Q&A System > Other
Does Answerbase offer an affiliate program? View answer
Sales Support, System Administration
How to change the color of links displaying within questions and answer in my Answerbase full-featured widget? View answer
Public Q&A System
Does Answerbase automatically answer duplicate questions through auto-suggest? View answer
How do I change the time settings in Answerbase? View answer
System Administration
When I answer a question publicly, member asking still get an email letting them know we've answered them? View answer
Public Q&A System > Answering Questions
How is an answer selected and voted as the best answer? View answer
Is there a way to edit a question thread so that it can be assigned to a category or topic? View answer
System Administration > Content Management
Can I change the font family used? View answer
System Administration > Customization
Can I make it so links from specific users are "follow" links as opposed to "unfollow"? View answer
System Administration > User Management
How do you show a list of active members on the knowledge base? View answer
Public Q&A System > Point System and Structure
What are the default notification settings for new users created on Answerbase? View answer
How do you edit the email notification settings for users? View answer
Hi, can I translate the questions or answers or articles into other languages and if yes where in Shopify? View answer
Feature Requests
How can I remove "powered by answerbase"? View answer
Ecommerce Integrations
Can I add users who can answer questions from the administration site? View answer
How do I reset a user's password in Answerbase's Administration Portal? View answer
How do I find the domain where my Answerbase knowledge base is on? View answer
How do I edit the footer of my Answerbase knowledge base? View answer
Is it possible for a customer to search through other customer questions on Answerbase? View answer
Public Q&A System > Keyword Searches
How do I get my custom domain on a secure https url reference? View answer
can i change the location of the search field View answer
Other
Can users post questions anonymously on the Answerbase Q&A platform? View answer
Can I add a call to action underneath each question thread? View answer
Can I create my own search field that sends users to Answerbase powered search results? View answer
Can I create my own field that sends users to Answerbase powered ask question form? View answer
What does enabling Schema.org markup do on Answerbase? View answer
What does it mean to "Enable showing a snippet of text in the search engine results"? View answer
Can Google and other search engines index Q&A content that renders via JavaScript on my ecommerce product page? View answer
Can I remove the Tools and Share sections of the right column of my homepage? View answer
Is it possible to add a specific user to a category so that user will be notified to be able to answer? View answer
Can you disable the voting system on Answerbase for answers and other types of content? View answer
Is it possible to move or associate a question from one subject to another if its posted under the wrong category? View answer
How do I make it so questions look like they're posted by other users as opposed to our staff? View answer
What email address is the "from" address for Answerbase notification emails to the customer? View answer
How can I generate quality product page content when the manufacturer doesn't give a lot of product information? View answer
Is Q&A content generated through user questions or will your AI-enhanced workflows generate from other sources? View answer
How does Answerbase manage if questions asked on Google are related to multiple products? View answer
Platform Benefits > Search Engine Optimization (SEO)
Does Google recognize and display FAQ special compared to normal Q&A? View answer
Ecommerce Product Q&A
What is "people first content" that Google says you should focus on? View answer
How do I build my Q&A database if I get a lot of repeat and duplicate questions from customers? View answer
Ecommerce Integrations, Platform Benefits
How do I publish a Q&A thread after answering the question? View answer
How do I test my Answerbase Conversion Tracking Code on a services site? View answer
System Administration > Integrating Your Site
Where do I find questions asked on Google related to my products and pages? View answer
Does Google care about the "text to code" ratio? View answer
Does leaving unanswered questions publicly on my site hurt my SEO? View answer
How do I post a new question of my own from my admin site to a product page? View answer
How can I see published questions that are unanswered? View answer
Can I transfer Q&A from one product to another product? View answer
Does Google care of you use a subdomain vs a subdirectory? View answer
