When setting up products in the ecommerce module, entering each one is tedious. Can we send you a product feed? View answer
System Administration > Integrating Your Site
What is the "Offering Reference" and what is it used for? View answer
System Administration > Other
How to increase ecommerce website traffic? View answer
Ecommerce Integrations
Is Answerbase supported in the Arabic language? If so, can you direct me to the resources to achieve it? View answer
System Administration > Customization, Other
What is a preferred way of integration, Answerbase visually changed on its own URL or AB embedded as an iFrame? View answer
Can I have a list of supported hardware necessary to run your software? View answer
System Administration > Other, Other
Hi, can I translate the questions or answers or articles into other languages and if yes where in Shopify? View answer
Other
How can a site recover if they've been hit by Google's Helpful Content Update? View answer
Platform Benefits > Search Engine Optimization (SEO)
How do I get moderation emails sent to another user besides the administrator? View answer
System Administration > Moderation
We need to integrate a comprehensive eshop into the website, will that be possible with this software? View answer
System Administration > Integrating Your Site, Other
Why am I getting a "user does not have sufficient permission" when connecting Google Search Console? View answer
What are the default notification settings for new users created on Answerbase? View answer
System Administration > User Management
Should you have a separate product page for each product variant for SEO? View answer
Platform Benefits > Ecommerce > Ecommerce SEO
What is the best way to view the answered inbound questions in the dashboard? View answer
System Administration > Content Management
After I delete a question, it still appears in the "Most Popular" filter. How long should it take to go away? View answer
Can I show Q&A content related to "All Products" on the Q&A Widget? View answer
Is there a way to display the "body top" on only the landing page instead of every page? View answer
System Administration > Customization
Does Answerbase have a solution for integration with MS Active directory? View answer
Should my tags start with a capital letter or lower case? Will the system recognize them as the same? View answer
System Administration > Category Management
Can I change the font family used? View answer
Can I disable to the "Question Details" area on my site? View answer
Ecommerce FAQ Knowledge Base > Other, System Administration > Customization
What is the "Forums" tab in the "AI-Enabled Page SEO with Helpful Content" recommendations workflow? View answer
Ecommerce Product Q&A
How can I find original ecommerce product "information gain" content to use for content marketing and articles? View answer
How do I change the font styles and sizes on my Q&A widget with CSS? View answer
Does Answerbase already provide a sitemap and syndication to different search engines? View answer
System Administration > Other, System Administration > Customization
Where do I find the unique collection ID in Shopify? View answer
How do I control when the "See full answer" capability works on the Q&A widget? View answer
How long is a standard session timeout? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
Explain how search results work. I entered "That." There is a question with "That" in it, but it doesn't come up View answer
Ecommerce FAQ Knowledge Base > Keyword Searches
What types of content is best to post on the product category level? View answer
What are "Customer Queries" in the AI-Enhanced Optimization Workflow? View answer
When importing content, do we need to create fake email addresses for the mock seed users or does the system do it View answer
System Administration > Content Management, System Administration > Integrating Your Site
If an administrator reopens a question, does it close again following the normal process or does it stay open?
System Administration > Content Management, System Administration > Other
I added a user as an administrator, but there is nowhere on their site for them to delete or moderate content. Why View answer
System Administration > User Management, System Administration > Moderation
Where can I find a list of the "reported" Questions / Answers / Comments that I need to moderate? View answer
Can I get some information around how searching works (e.g. what does it search questions? answers? comments? Tags View answer
Ecommerce FAQ Knowledge Base > Asking Questions, Ecommerce FAQ Knowledge Base > Keyword Searches
If I turn off the points / ratings, will users still be able to vote "thumbs up" or "thumbs down?" View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Point System and Structure
What happens if my product images are throwing a 404? View answer
Is it possible to use both categories and tags? We want to organize by categories, but then allow tagging also. View answer
System Administration > Category Management, System Administration > Content Management, Other
Can Answerbase Product Questions & Answers search through Product Descriptions and Specifications to find answers? View answer
Why don't new questions always show up immediately on my product page after they are posted? View answer
Is there a widget to search questions rather than submit questions? View answer
Ecommerce FAQ Knowledge Base > Keyword Searches, Ecommerce FAQ Knowledge Base > Other
What percentage of your Q&A content pages should be indexed by Google? View answer
Is it possible to import Q&A content from other system or platform? View answer
Our company has multiple domains, can we put them all under a single account or do we need one account per domain? View answer
System Administration > Integrating Your Site, System Administration > Other
What happened to content visibility in Google's December 2024 core update? View answer
Since billing for this platform is done through Paypal, what do I need to do if I need to change my Paypal ID? View answer
I have changed ownership of my site, so I need to add a new Paypal ID. How do I do this? View answer
I noticed on every page at the bottom it shows the google analytics code, how do I get that off of my pages? View answer
System Administration > Customization, System Administration > Other
Can I set up my Q&A site so that every question has to be moderated before it is posted? View answer
System Administration > Moderation, System Administration > Customization, Other