Can I manually adjust the points of users on my Q&A site? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Point System and Structure
Can I group products into a category so I can assign them to questions as a group? View answer
Ecommerce Integrations
How do I customize the border color on the full featured widget? View answer
System Administration > Customization
Can I make Tags optional when someone posts a question? View answer
System Administration > Category Management
What is the best way to view the answered inbound questions in the dashboard? View answer
System Administration > Content Management
Where do I find the unique collection ID in Shopify? View answer
How do I control when the "See full answer" capability works on the Q&A widget? View answer
Ecommerce Product Q&A
Is ecommerce product Q&A content performing on AI search engines like Perplexity? View answer
Platform Benefits > Ecommerce > Ecommerce SEO
How do "Popular Products" tables impact ecommerce click-through rate (CTR)? View answer
Ecommerce Integrations, Frequently Asked
Why is email being collected on the conversion tracking code? View answer
How do I Associate Q&A's to Products, Categories, or "All Products"? View answer
How does Answerbase send a Q&A pair to your support ticket platform? View answer
System Administration > Integrating Your Site
How can Answerbase Partners manage the install of Answerbase Q&A into a Shopify Site, what permissions are needed? View answer
Ecommerce Integrations > Shopify, Frequently Asked
What are "Customer Queries" in the AI-Enhanced Optimization Workflow? View answer
What happens if you 301 redirect traffic from a 3rd party site to a subdirectory on my site? View answer
Platform Benefits > Search Engine Optimization (SEO)
Do I need to set up a unique email account to support the email communication with users? View answer
Can I transfer or merge Q&A from one product to another product? View answer
How do I get notified about new questions posted as a moderator? View answer
What are some common SEO myths that hold businesses back from maximizing organic traffic? View answer
Platform Benefits > Search Engine Optimization (SEO), Frequently Asked, Frequently Asked
Does leaving unanswered questions publicly on my site hurt my SEO? View answer
How can I view how many answers have been posted over a certain period of time? View answer
System Administration
Can I add a call to action underneath each question thread? View answer
Ecommerce FAQ Knowledge Base
Can users post questions anonymously on the Answerbase Q&A platform? View answer
can i change the location of the search field View answer
Other
How can I stop spam, profanity and other junk from being posted as questions and answers? View answer
Can I identify a question thread as "thin content" or "micro content" on the platform? View answer
Can I include links in my answers when I import questions and answers content? View answer
When answering questions, what is the field "Reference a Source" used for? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions
How do I get my custom domain on a secure https url reference? View answer
Why is my ecommerce widget saying that I need to associate a product or category and not allowing users to post? View answer
How do I get moderation emails sent to another user besides the administrator? View answer
System Administration > Moderation
How does Answerbase measure ecommerce conversion assists? View answer
System Administration > Reports
How do I add an external ID to a category? View answer
Is it possible for a customer to search through other customer questions on Answerbase? View answer
Ecommerce FAQ Knowledge Base > Keyword Searches
How to get free traffic to my Shopify store? View answer
Ecommerce Integrations > Shopify
How do I edit the footer of my Answerbase knowledge base? View answer
How do I find the domain where my Answerbase knowledge base is on? View answer
Can I associate questions to product categories instead of just products? View answer
How do I reset a user's password in Answerbase's Administration Portal? View answer
System Administration > User Management
How to increase ecommerce website traffic? View answer
How do i change the text "QUESTIONS & ANSWERS" on my BigCommerce product page widget? View answer
Can I add users who can answer questions from the administration site? View answer
Can you upload bulk questions and select them for a certain product? View answer
Is there a way to edit a question thread so that it can be assigned to a category or topic? View answer
How long does Google take to crawl my new pages or content? View answer
Is it possible for users to post anonymous questions on Answerbase? View answer
How do I change the font styles and sizes on my Q&A widget with CSS? View answer
Am I able to easily apply questions to multiple products with Answerbase's product questions and answers? View answer
How do I reset a user's email address in Answerbase's Administration Portal? View answer
Hi, can I translate the questions or answers or articles into other languages and if yes where in Shopify? View answer
