Can I group products into a category so I can assign them to questions as a group? View answer
Ecommerce Integrations
Does Answerbase automatically answer duplicate questions through auto-suggest? View answer
Public Q&A System
Can I make it so links from specific users are "follow" links as opposed to "unfollow"? View answer
System Administration > User Management
Can I change the font family used? View answer
System Administration > Customization
What is an Answerbase Article and how do you manage them? View answer
Is it possible to import Q&A content from other system or platform? View answer
Feature Requests
When I answer a question publicly, member asking still get an email letting them know we've answered them? View answer
Public Q&A System > Answering Questions
Is there a way to edit a question thread so that it can be assigned to a category or topic? View answer
System Administration > Content Management
How is an answer selected and voted as the best answer? View answer
How do I place my Q&A widget on my product page on my Shopify Store? View answer
How do I post a question and answer from the Answerbase administration site? View answer
Can I show Q&A content related to "All Products" on the Q&A Widget? View answer
Can an administrator change how many points a user is awarded on Answerbase? View answer
How can I style my Answerbase Q&A Widget? View answer
System Administration > Integrating Your Site
How do I have Q&A that is associated with "All Products" display on all of my products pages? View answer
How do you change that the questions should not show up automatically until reviewed by admin or moderator? View answer
How can I remove Recaptcha when users are submitting a question or answer? View answer
Public Q&A System > Asking Questions
Does Answerbase support Spanish? View answer
What languages does Answerbase support? View answer
Why am I receiving emails to moderate new users? View answer
How do I change the logo reflected on the top of my Answerbase knowledge base? View answer
Can I increase the character limit for the questions? View answer
Can I change the link that my logo points to on the top of the Answerbase knowledge base? View answer
Do you support OIDC via other IAM vendors like OneLogin? View answer
How to change the default scheduled content review settings? View answer
How can a Shopify merchant administrator log into their Answerbase administration site directly? View answer
Ecommerce Integrations > Shopify
Why am I getting "Add either at least one category or a product to the post" validation on the widget? View answer
How can I change the "Ask us" text on the Call to Action (CTA) widget? View answer
How do I test if I successfully integrated product questions and answers into my ecommerce store? View answer
How do I test if I successfully integrated the subscription widget into my ecommerce store? View answer
How do I test if I successfully integrated the conversion tracking widget into my ecommerce store? View answer
Can I set if content is published or unpublished after it's posted by a user until a moderator reviews it? View answer
How can I view how many answers have been posted over a certain period of time? View answer
System Administration
Can I identify a question thread as "thin content" or "micro content" on the platform? View answer
What are the moderator settings to determine what a moderator gets assigned to and notified about? View answer
System Administration > Moderation
When answering questions, what is the field "Reference a Source" used for? View answer
How do I get moderation emails sent to another user besides the administrator? View answer
How do I assign user roles to new users or existing users? View answer
How does Answerbase measure ecommerce conversion assists? View answer
System Administration > Reports
How do I add an external ID to a category? View answer
System Administration > Category Management
How to get free traffic to my Shopify store? View answer
How to increase ecommerce website traffic? View answer
How do i change the text "QUESTIONS & ANSWERS" on my BigCommerce product page widget? View answer
Can you upload bulk questions and select them for a certain product? View answer
How long does Google take to crawl my new pages or content? View answer
Can I associate questions to product categories instead of just products? View answer
How do I customize the styles of my call-to-action (CTA) widget? View answer
Drafted answers on answerbase View answer
Can you change the product on a Content Creation Recommendation? View answer
Why is my ecommerce widget saying that I need to associate a product or category and not allowing users to post? View answer
