What email address is the "from" address for Answerbase notification emails to the customer? View answer
System Administration > Customization
What is "supplementary content" when it comes to SEO? View answer
Product Page SEO
What are these Google “Merchant Listing Experiences” taking over #1 positions in organic product searches? View answer
Platform Benefits > Search Engine Optimization (SEO)
How do I enable AI-Enabled SEO recommendations for my article or content pages? View answer
People-First Helpful Content SEO
How do I find the list of questions associated with each of my products? View answer
How can AI be used to optimize product pages for SEO? View answer
How can optimize my product category or collections pages using AI? View answer
Is your "Product Q&A" REALLY doing it's job in driving value? View answer
Platform Benefits
Will Google and other search engines prioritize sending visitors to the product page or the Q&A landing page? View answer
Should we use tabs or not use tabs for our Q&A content on our product page? View answer
Can I regulate what Q&A content gets it's own landing page and is within my Q&A sitemap? View answer
Do you have the ability to edit the checkbox on the ask question form related to Terms & Conditions? View answer
System Administration > Content Management
Do you have the ability to edit the checkbox on the ask question form related to Privacy Policy? View answer
Public Q&A System > Asking Questions
How does the Q&A content get published and distributed around my site? View answer
How long should my answers be to give me the best chance of performing for SEO? View answer
Does Answerbase help me get into Google's featured snippets? View answer
Is it possible to import Q&A content from other system or platform? View answer
Feature Requests
Will all of my Q&A content be crawled and indexed on Google? View answer
What does it mean if I run into Q&A structured data issues on a site? View answer
What if I post a bunch of AI-generated content without much review or editing it? View answer
How do you disable the "Login" and "Registration" options so those don't show? View answer
Why isn't Google Search Console letting me submit a subdomain sitemap? View answer
What if I post similar Q&A content related to multiple pages, does that create a "Duplicate Content" problem? View answer
Are there limits to how many AI-Enhanced page-by-page recommendations I get per month? View answer
How do I see the performance of my Q&A landing pages in Google Search Console?
System Administration > Reports
How can I prioritize the most important products in the product-by-product optimization workflow? View answer
Can I copy and paste content from another source into the question or answer field? View answer
How do you navigate to see the AI-enabled page by page optimization workflow for SEO Automation? View answer
What does it mean if Google Search Console is communicating about "Q&A Structured Content issues"? View answer
Can I post my own product Questions & Answers from the administration site? View answer
How do I add another User to view my Google Search Console Reports? View answer
System Administration > Reports, Frequently Used
Does the Google Helpful Content System impact the Google My Business Listings? View answer
Other
Why would a question come through without a product association? View answer
Ecommerce Integrations
How does Answerbase utilize AI to generate and auto-optimize helpful content for product pages? View answer
How do I add my sitemap for my question and answer content to Google Search Console? View answer
Does Answerbase already provide a sitemap and syndication to different search engines? View answer
System Administration > Other, System Administration > Customization
How do I place my Q&A widget on my product page on my Shopify Store? View answer
How do I post a question and answer from the Answerbase administration site? View answer
What is the "External ID" of a Category or Tag? View answer
System Administration > Category Management
Do you support OIDC via other IAM vendors like OneLogin? View answer
How to change the default scheduled content review settings? View answer
Why aren't products getting associated to my questions that customers are posting? View answer
How can a Shopify merchant administrator log into their Answerbase administration site directly? View answer
Ecommerce Integrations > Shopify
Why am I getting a validation to Add either at least one category or a product to the post on my widget? View answer
What are user roles and what do they do? View answer
System Administration > User Management
What are the moderator settings to determine what a moderator gets assigned to and notified about? View answer
System Administration > Moderation
Can I set if content is published or unpublished after it's posted by a user until a moderator reviews it? View answer
How do I assign user roles to new users or existing users? View answer
What is the "Website" field used for? View answer
System Administration > Other
How do I customize the styles of my call-to-action (CTA) widget? View answer
