This customer was an interesting story....because they actually reached out to us in September of 2024 talking about how Q&A wasn't performing for them. Turns out....now we're driving 24% of their organic traffic and the scalable recognition and publication of good helpful content should turn that into much more over time as they continue to give Google and AI what it needs to drive traffic. Help Us Help You When Read more
When you integrate the full featured Q&A widget into your product page to support product-specific questions and answers, you'll want to test the integration after it's done to make sure everything is working well. POSTING A TEST QUESTION The first thing to do is get to a product page on your website and get to the Q&A widget placement where you can ask a question. Follow these steps:
Write a simple tes Read more
Choose the ecommerce platform that you're working to integrate Answerbase's product Q&A widget into:
Shopify
Bigcommerce
Volusion
Magento
Woocommerce
Prestashop
Nopcommerce
Miva
Opencart
Salesforce Commerce Cloud
HCL Commerce
Corecommerce
3dCart
Web Shop Manager
Shoplineapp
Godaddy
Other Read more
Ecommerce merchants are adjusting to a landscape that has notably shifted with AI and the changes in SEO visibility, but the merchants who have shared their product knowledge through product Q&A efficiently and effectively have seen huge gains. This overview will communicate what is working, what has change, and why....to enable merchants to succeed now and into the future. Ecommerce "People First Helpful Content Read more
You can import a list of the pages you'd like to target and focus on with the AI-Enhanced Optimization Workflows. This import is very easy, it just needs to be a CSV file that contains one column....and that one column will contain the "External IDs" for your products, product categories, or pages. If you provide a list of these unique IDs, they should be consistent with the IDs that Answerbase has saved on our end t Read more
Below is the content formatting guide you should use when looking to import users into your Answerbase administration portal. For a smooth import we recommend that you do the following:
IMPORTANT NOTE: We recommend that after you format your users and have it available in the CSV, take a very small batch of 5-10 users and import those first to make sure that everything gets imported as you expect. Then, after t Read more
