How do I integrate Answerbase into a Services site? View answer
System Administration > Integrating Your Site, Frequently Asked
How do I test if my Answerbase Ecommerce Conversion Tracking Code is working correctly? View answer
System Administration > Integrating Your Site
How do I add another User to view my Google Search Console Reports? View answer
System Administration > Reports, Frequently Asked
How do I customize or change the styles and design of my Answerbase Q&A widget using CSS? View answer
How can I remove the "Help" and "Share" tools from my site? View answer
System Administration > Customization
How do I connect my Google Search Console account to Answerbase? View answer
Free Ecommerce SEO Audit
How do do simple branding on my Answerbase knowledge base? View answer
How do I remove the icons for inserting images, videos, and links? View answer
How do you disable the "Login" and "Registration" options so those don't show? View answer
How do I reset all settings to default? View answer
System Administration > Customization, System Administration > Other
What are Category IDs? View answer
What are user roles and what do they do? View answer
System Administration > User Management
What are the moderator settings to determine what a moderator gets assigned to and notified about? View answer
System Administration > Moderation
How do I post general site-wide FAQs related to All Products from within my Answerbase Admin site? View answer
Ecommerce Product & Collection FAQs
How can I use an existing answer to answer a new question? View answer
System Administration > Content Management
Is it possible to edit the timestamp on a question or answer? View answer
Can I advertise on my Answerbase pages? View answer
How can I review answers that are submitted by my staff before they are published? View answer
Can I post my own product Questions & Answers from the administration site? View answer
How do I assign user roles to new users or existing users? View answer
How do I change the password for an administrator or moderator? View answer
What are valuable general Q&A pairs I can post on my site to start? View answer
Can an administrator change how many points a user is awarded on Answerbase? View answer
What does it mean to anonymize a user? View answer
Is there a translation of Answerbase into German? View answer
System Administration > Customization, Other
What does it mean if a question is "open" or "closed" and how do I edit that setting? View answer
Does AnswerBase integrate with Google Analytics? View answer
System Administration > Integrating Your Site, Other
What is a moderator and how do I assign one? View answer
Can I install widgets on multiple pages? View answer
Can I increase the character limit for the questions? View answer
How does Answerbase measure ecommerce conversion assists? View answer
System Administration > Reports
Is it possible to manually rank users on the home page and member page? We want certain users to have prominence. View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Point System and Structure, System Administration > User Management
How do questions related to "All Products" show up on my product pages? View answer
I don't want my customers to have to register or sign in twice to ask a question, how can I stop this? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Integrating Your Site
I need help posting answers to questions View answer
System Administration
Can I set if content is published or unpublished after it's posted by a user until a moderator reviews it? View answer
What is the "Website" field used for? View answer
System Administration > Other
Does Google crawl JavaScript loaded content on a page? View answer
System Administration > Content Management, Platform Benefits > Search Engine Optimization (SEO)
Are there limits to how many AI-Enhanced page-by-page recommendations I get per month? View answer
Ecommerce FAQ Generator
How do I change the email address associated with my account? View answer
What does it mean if I run into Q&A structured data issues on a site? View answer
Should my tags start with a capital letter or lower case? Will the system recognize them as the same? View answer
System Administration > Category Management
Does Answerbase integrate with Microsoft Dynamics CRM? View answer
My Google DFP adds require a snippet of code to be added within the <head> tag, where can I enter this? View answer
Can I change the buttons on my site to say something other than "Questions" and "Answers"? View answer
Is it easy to upgrade or downgrade between the different plans or does it cause a lot of problems? View answer
System Administration > Other, Other
I just posted a few questions, why are they not showing up in my moderation queue? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Moderation
What is Answerbase's monthly snapshot report? View answer
How can I systematically go through content that has a low quality reputation and improve it? View answer
What does "Move to a different Product/Category " do when managing "People Also Asked" questions from Google? View answer
