Can I preserve the AI-Proposed answer when moving Google's People Also Asked questions to a new product/category? View answer
Ecommerce Product & Collection FAQs
Where can I find the Single Sign-On (SSO) documentation? View answer
System Administration > Integrating Your Site, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
Can I set a custom length for my Question Title? View answer
System Administration > Customization
Are there limits to how many AI-Enhanced page-by-page recommendations I get per month? View answer
Ecommerce FAQ Generator
How can I modify the navigation links and style the navigation area to that of the root domain? View answer
System Administration > Integrating Your Site
How do I attach Answerbase to my website? View answer
System Administration > Integrating Your Site, System Administration > Customization
How do I have Q&A that is associated with "All Products" display on all of my products pages? View answer
How do you change that the questions should not show up automatically until reviewed by admin or moderator? View answer
System Administration > Content Management
How can I style my Answerbase Q&A Widget? View answer
How can I ensure that Answerbase connects effectively with my new Google Search Console account? View answer
Product Page SEO
What does "Move to a different Product/Category " do when managing "People Also Asked" questions from Google? View answer
Why am I receiving emails to moderate new users? View answer
System Administration > User Management
How do I review Q&A content proposals from my company's previous customer communication? View answer
How do I change the password for an administrator or moderator? View answer
How do I reset a user's email address in Answerbase's Administration Portal? View answer
System Administration
How can I change the "Ask us" text on the Call to Action (CTA) widget? View answer
How can I review answers that are submitted by my staff before they are published? View answer
Can I identify a question thread as "thin content" or "micro content" on the platform? View answer
How do I get notified about new questions posted as a moderator? View answer
How does Answerbase send a Q&A pair to your support ticket platform? View answer
Is there anyway for us to optimize the Q&A page to include our phone number and calls to action? View answer
How do i change the text "QUESTIONS & ANSWERS" on my BigCommerce product page widget? View answer
When does Answerbase create new content pages to be indexed by search engines and AI? View answer
What should I do if I get the "ACTION RECOMMENDED - IMPROVE ANSWER QUALITY" notification on my dashboard? View answer
Can I include links in my answers when I import questions and answers content? View answer
What does it mean to "validate that users are posting questions in a strict question format"? View answer
How do I post a new question of my own from my admin site to a product page? View answer
Where do I find questions asked on Google related to my products and pages? View answer
How do I test my Answerbase Conversion Tracking Code on a services site? View answer
How do you change the Product Category or Collection that questions are associated with? View answer
What does it mean to "Dismiss for this Category" in the category recommendations? View answer
System Administration > AI-Enhanced Workflows
How do questions related to "All Products" show up on my product pages? View answer
How do I find what CSS style I need to reference when I want to change styles for my page or widget? View answer
How do I test if my Answerbase Ecommerce Conversion Tracking Code is working correctly? View answer
How do I customize the styles of my call-to-action (CTA) widget? View answer
How do I assign user roles to new users or existing users? View answer
What are the moderator settings to determine what a moderator gets assigned to and notified about? View answer
System Administration > Moderation
Do you have the ability to edit the checkbox on the ask question form related to Terms & Conditions? View answer
Can I set if content is published or unpublished after it's posted by a user until a moderator reviews it? View answer
What does it mean if I run into Q&A structured data issues on a site? View answer
What should I do if I get the "ORGANIC INDEXING NOTICE" notice within my administration dashboard? View answer
How do I add a new moderator to be notified about new questions as they come in? View answer
What should I do if I get the "ACTION RECOMMENDED - FOCUS ON Q&A RELEVANCE" notice? View answer
What if I post similar Q&A content related to multiple pages, does that create a "Duplicate Content" problem? View answer
If Answerbase increases their prices or limit the number of users, can I take my member data if I leave? View answer
System Administration > User Management, Other
I want user "A" to access all products, but "B" to access only two products. Is this an out-of-box option or custom View answer
System Administration > Category Management, System Administration > Customization, Other
Is Answerbase a forum /communities out-of-box or does it require customization? Do we have to use you to customize View answer
System Administration > Customization, Other
Is your code open-source or compiled so a customer is free to make modifications without the vendor's support? View answer
How does Answerbase relate with online chat? I want instant answers to use alongside existing chat. View answer
System Administration > Integrating Your Site, Ecommerce FAQ Knowledge Base, Other
Can I add extra pages? I need to add extra pages on my site for resources, selling books etc. View answer
Ecommerce FAQ Knowledge Base > Other, System Administration > Customization