Can you disable the voting system on Answerbase for answers and other types of content? View answer
System Administration > Content Management
What does it mean to "Enable showing a snippet of text in the search engine results"? View answer
System Administration
Is there anyway for us to optimize the Q&A page to include our phone number and calls to action? View answer
System Administration > Integrating Your Site
What does enabling Schema.org markup do on Answerbase? View answer
How do I Associate Q&A's to Products, Categories, or "All Products"? View answer
How does Answerbase send a Q&A pair to your support ticket platform? View answer
How do you edit the email notification settings for users? View answer
System Administration > User Management
What does the “Questions Tag” customization option (on the Full-Featured Widget) allow me to do? View answer
System Administration > Customization
Can I install widgets on multiple pages? View answer
System Administration > Integrating Your Site, Other
Can we get Answerbase to run in a locked student area of our site program? View answer
We would like two areas, Field Services and Support Team. Is there a way to logically separate the questions asked View answer
System Administration > Content Management, Other
We need to be certain that the data is confidential; how do we make sure all users are moderated before access? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Moderation
I entered my Google Analytics code in the admin section, now it appears at the bottom of my site. What's wrong? View answer
System Administration > Customization, System Administration > Other
How can we send an email broadcast to all our users? View answer
Is there a maximum number of users we can have? View answer
System Administration > User Management, Other
The timezone on my site does not match where I live; how can I change it? View answer
System Administration > Other
Since I use question views for purposes of marketing, how is the number of views for a question calculated? View answer
I marked a group of pages as "no-index" in the robots.txt file, how to I keep <meta>tags from overriding this? View answer
Can we allow auto approval of questions and manual approval of answers? View answer
System Administration > Moderation
Can I offer Facebook login only, while excluding LinkedIn, Twitter, and OpenID? View answer
System Administration > Third Party Login
It is possible to have two tiers of categories? e.g. categories > sub-categories View answer
System Administration > Category Management, System Administration > Customization
How do I make related questions appear on specific pages of my site so they relate to the content on that page? View answer
When using a widget, the link in "related content" is on the "Question Page", can it be on the Questions List Page View answer
Can I make Tags optional when someone posts a question? View answer
System Administration > Category Management
How do I customize the border color on the full featured widget? View answer
If we use your software on the wordpress blog, can we add in other plugins? View answer
Can we customize the data fields required during user registration to include info such as phone number, etc.? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Customization
If I set my questions on the start page to "Most Popular," how is that calculated? Can I influence what this means? View answer
System Administration > Customization, System Administration > Content Management
The users would like to be able to exchange personal messages. How is this possible? View answer
Ecommerce FAQ Knowledge Base > Other, System Administration > User Management
Can I set my Q&A as a popup on my page instead of it opening a new page and leaving my website? View answer
How do I remove the image portion of the user profile. I want them to have a username but no picture. View answer
Is it possible to turn off the "Answer" feature? We only want questions answered in-house or by assignment. View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Customization
For Microsoft Dynamics CRM, which API will allow me to export Q&A thread history to upload to a 3rd party database View answer
System Administration > Customization, System Administration > Integrating Your Site
I’m planning to use Angular JS in the fronted. Are there any showcases of Answerbase customers that did this too? View answer
If I deem a user moderated, does that mean all their future questions and answers don't have to be moderated? View answer
System Administration > Moderation, System Administration > User Management
If I add one of our staff as an Admin, do they need another role for them to participate in answering questions? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > User Management
Can I change the buttons on my site to say something other than "Questions" and "Answers"? View answer
Is there an API that does login verification on an existing user that asks a new question? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Integrating Your Site
How can I give a user login access; they are receiving an error stating they do not have the correct permissions? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > User Management
I want my Q&A content to sit on my product pages instead of solely on Answerbase servers, is this possible? View answer
Can I tie into our existing product review program so users don't have to create another account for Q&A? View answer
In the "E-Commerce Module" row on the pricing page, is this referring to the number of pages I can list my Q&A on? View answer
Can I set up my Q&A site so that every question has to be moderated before it is posted? View answer
System Administration > Moderation, System Administration > Customization, Other
As a moderator, can I assign questions or send questions to specific staff members so they can answer them? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Category Management, System Administration > Moderation
Can I advertise on my Answerbase pages? View answer
How long does DNS propagation take? View answer
When integrating Answerbase with my website, should I use a subdirectory or a subdomain? View answer
Can I integrate Answerbase into my existing application or website? View answer
Can Answerbase inform other users when a question is asked about their area of knowledge or expertise? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Category Management, Other
If I search words that I know are in the questions that I just uploaded, why are they not being found? View answer
Ecommerce FAQ Knowledge Base > Keyword Searches, System Administration > Content Management
