How do I integrate Answerbase into a Services site? View answer
System Administration > Integrating Your Site, Frequently Asked
How do you set up an Nginx reverse proxy so I can get a 3rd party content on a subdirectory in my site? View answer
System Administration > Integrating Your Site
What are valuable general Q&A pairs I can post on my site to start? View answer
System Administration > Content Management
How do I connect my Google Search Console account to Answerbase? View answer
Is there a translation of Answerbase into French? View answer
System Administration > Customization, Other
How can I prioritize the most important products in the product-by-product optimization workflow? View answer
How do I change the password for an administrator or moderator? View answer
System Administration > User Management
After I delete a question, it still appears in the "Most Popular" filter. How long should it take to go away? View answer
How do you edit the email notification settings for users? View answer
Is Answerbase a forum /communities out-of-box or does it require customization? Do we have to use you to customize View answer
How do I customize or change the styles and design of my Answerbase Q&A widget using CSS? View answer
Can I identify a question thread as "thin content" or "micro content" on the platform? View answer
What size are the 3 sections on the "Questions" page where I can place my adds? View answer
System Administration > Customization, System Administration > Other
Can the panel at the bottom right of the Q&A page with links to Social Media be removed? View answer
System Administration > Customization, System Administration > Third Party Login
Is it possible to turn off the "Answer" feature? We only want questions answered in-house or by assignment. View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Customization
Can I change how many questions are displayed by default on my homepage? View answer
System Administration > Customization, System Administration > Content Management
How do I test if my Answerbase Ecommerce Conversion Tracking Code is working correctly? View answer
In registration, can I integrate a third party mailing list software to automatically add user info into a database View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Integrating Your Site
Can I preserve the AI-Proposed answer when moving Google's People Also Asked questions to a new product/category? View answer
Ecommerce Product & Collection FAQs
How do I post general site-wide FAQs related to All Products from within my Answerbase Admin site? View answer
Can I pull Q&A content to be used in our own custom materials marketing and training materials? View answer
What if I post a bunch of AI-generated content without much review or editing it? View answer
Can I import more than one user at a time? View answer
What is the "Product Association" option of the Full Featured Widget? View answer
Where can I find a list of the "reported" Questions / Answers / Comments that I need to moderate? View answer
System Administration > Moderation
How can we allow everyone to ask questions, but only allow a select few to answer the questions? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Customization
What does "Total Indexable Questions" mean on my reports? View answer
System Administration > Reports
What are the moderator settings to determine what a moderator gets assigned to and notified about? View answer
What happens if my product images are throwing a 404? View answer
What does it mean to "Dismiss for this Category" in the category recommendations? View answer
System Administration > AI-Enhanced Workflows
What are user roles and what do they do? View answer
Can I offer Facebook login only, while excluding LinkedIn, Twitter, and OpenID? View answer
System Administration > Third Party Login
The timezone on my site does not match where I live; how can I change it? View answer
System Administration > Other
How do you add a video to a question or an answer response to that question on Answerbase? View answer
What do I do with content creation recommendations that are related to one of my article pages? View answer
I have added users to my website, why did they not receive an email notification? View answer
When setting up products in the ecommerce module, entering each one is tedious. Can we send you a product feed? View answer
How do questions related to "All Products" show up on my product pages? View answer
How can I stop spam, profanity and other junk from being posted as questions and answers? View answer
Can I include links in my answers when I import questions and answers content? View answer
Can you upload bulk questions and select them for a certain product? View answer
How do i change the text "QUESTIONS & ANSWERS" on my BigCommerce product page widget? View answer
System Administration > Customization
How do I add an external ID to a category? View answer
System Administration > Category Management
How do I assign user roles to new users or existing users? View answer
Are user roles like "Expert" and "Staff Expert" ranked differently for prominence on user point ranking lists? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Point System and Structure, System Administration > User Management
Is it possible to manually rank users on the home page and member page? We want certain users to have prominence. View answer
Why am I receiving emails to moderate new users? View answer
How do I have Q&A that is associated with "All Products" display on all of my products pages? View answer
How do I add another User to view my Google Search Console Reports? View answer
System Administration > Reports, Frequently Asked
How many users can I have on the Basic plan? View answer
System Administration > User Management, Other
