How do I integrate Answerbase into a Services site? View answer
System Administration > Integrating Your Site, Frequently Asked
Can an administrator change how many points a user is awarded on Answerbase? View answer
System Administration > User Management
If I'm experiencing SPAM, is there anything I can do to try preventing it? View answer
System Administration > Other
We want one user to get an email every time a question is asked; they are missing some emails. What did we do wrong? View answer
System Administration > Customization, System Administration > Category Management, Ecommerce FAQ Knowledge Base > Other
What are the default notification settings for new users created on Answerbase? View answer
Is it easy to upgrade or downgrade between the different plans or does it cause a lot of problems? View answer
System Administration > Other, Other
What are valuable general Q&A pairs I can post on my site to start? View answer
System Administration > Content Management
Is it possible to move or associate a question from one subject to another if its posted under the wrong category? View answer
System Administration
Is it possible to add a SSL Certificate along with the custom Domain? View answer
System Administration > Integrating Your Site
How do I connect my Google Search Console account to Answerbase? View answer
Free Ecommerce SEO Audit
How can I use an existing answer to answer a new question? View answer
What do I do with content creation recommendations that are related to one of my article pages? View answer
How can a customer ask a question without leaving our site? We don't want to direct users away from our site. View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Integrating Your Site
Is Answerbase a forum /communities out-of-box or does it require customization? Do we have to use you to customize View answer
System Administration > Customization, Other
How can I import existing Product Q&A Content from another platform? View answer
Can the text in the "new user" email notification be changed? View answer
System Administration > Customization
What is the "Offering Reference" and what is it used for? View answer
How do I change the password for an administrator or moderator? View answer
Where do I find questions asked on Google related to my products and pages? View answer
Is it possible to manually rank users on the home page and member page? We want certain users to have prominence. View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Point System and Structure, System Administration > User Management
What does it do to add the product or offering name to the title of a question? View answer
Is there a translation of Answerbase into Russian? View answer
Is there an option to moderate comments, like with regular questions and answers? View answer
Can I disable to the "Question Details" area on my site? View answer
Ecommerce FAQ Knowledge Base > Other, System Administration > Customization
How do I test if my Answerbase Ecommerce Conversion Tracking Code is working correctly? View answer
Is "Most Popular" calculated the same for the widget and the site itself? View answer
I've created a widget and pasted the code into my Wordpress site. Nothing comes up or I see the code. What's wrong View answer
Is there a maximum number of users we can have? View answer
System Administration > User Management, Other
Our web designer is going to make some design changes, is there a CSS guide or examples to make it easier? View answer
Can you explain "Subscribe to this category"? Do users get auto email alerts and do we need to configure anything? View answer
System Administration > Category Management
Can I place Javascript on our Answerbase website? I want to include LivePerson chat. View answer
Are there limits to how many AI-Enhanced page-by-page recommendations I get per month? View answer
Ecommerce FAQ Generator
What if I post similar Q&A content related to multiple pages, does that create a "Duplicate Content" problem? View answer
How do I post a question and answer from the Answerbase administration site? View answer
Is there an API for pulling statistics from Answerbase usage like the Dashboard and Reports does in the Admin area? View answer
System Administration > Reports
Is there a way for the widget to not show the Question Details and tagging screens? View answer
System Administration > Customization, System Administration > Integrating Your Site
I have added users to my website, why did they not receive an email notification? View answer
I noticed on every page at the bottom it shows the google analytics code, how do I get that off of my pages? View answer
System Administration > Customization, System Administration > Other
In the admin section, under a question - there is an option to set answers to Staff (yes no) what does this do? View answer
How do you disable the "Login" and "Registration" options so those don't show? View answer
Our company has multiple domains, can we put them all under a single account or do we need one account per domain? View answer
System Administration > Integrating Your Site, System Administration > Other
Can I share to just Facebook or just Twitter, or do I have to share to all? View answer
How can I remove the "Help" and "Share" tools from my site? View answer
Is there a way to make a user's password expire annually so that they have to confirm their company email each year? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration
Is there a translation of Answerbase into Portuguese (pt-BR)? View answer
Can I backup or export all of the Q&A data from my Answerbase site? View answer
Is Answerbase supported in the Arabic language? If so, can you direct me to the resources to achieve it? View answer
How do questions related to "All Products" show up on my product pages? View answer
Is it possible to use both categories and tags? We want to organize by categories, but then allow tagging also. View answer
System Administration > Category Management, System Administration > Content Management, Other
I have an auction plugin that I wanted to customize into my site. It's a PHP plugin; will that work on Answerbase? View answer
System Administration > Integrating Your Site, System Administration > Customization