How do I integrate Answerbase into a Services site? View answer
System Administration > Integrating Your Site, Frequently Used
How do I connect my Google Search Console account to Answerbase? View answer
System Administration > Content Management
Does Google crawl JavaScript loaded content on a page? View answer
System Administration > Content Management, Platform Benefits > Search Engine Optimization (SEO)
What is the "Forums" tab in the "AI-Enabled Page SEO with Helpful Content" recommendations workflow? View answer
Ecommerce Product Q&A
How do I remove the help page links from my public knowledge base? View answer
System Administration > Customization
How do I test if my Answerbase Ecommerce Conversion Tracking Code is working correctly? View answer
System Administration > Integrating Your Site
Can the text in the "new user" email notification be changed? View answer
How can I see published questions that are unanswered? View answer
Is it possible to allow users to email us their questions and then they automatically post to Answerbase? View answer
Public Q&A System > Asking Questions, System Administration > Content Management, Public Q&A System > Other
Is there a widget that offers the option of writing answers to questions? View answer
Public Q&A System > Answering Questions, System Administration > Integrating Your Site
As a moderator, can I assign questions or send questions to specific staff members so they can answer them? View answer
Public Q&A System > Answering Questions, System Administration > Category Management, System Administration > Moderation
What email address is the "from" address for Answerbase notification emails to the customer? View answer
When setting up my website, is there a quicker way to enter my seed content than to enter them one by one? View answer
How can we allow everyone to ask questions, but only allow a select few to answer the questions? View answer
Public Q&A System > Asking Questions, Public Q&A System > Answering Questions, System Administration > Customization
Can I add my own Analytics to track the engagement and activity on the Q&A knowledge base and landing pages? View answer
System Administration > Reports
How do I customize or change the style and design of my Answerbase Q&A widget using CSS? View answer
What does enabling Schema.org markup do on Answerbase? View answer
System Administration
When importing content, do we need to create fake email addresses for the mock seed users or does the system do it View answer
System Administration > Content Management, System Administration > Integrating Your Site
Where can I find the Single Sign-On (SSO) documentation? View answer
System Administration > Integrating Your Site, Public Q&A System > Registration and Login
Is Answerbase a forum /communities out-of-box or does it require customization? Do we have to use you to customize View answer
Sales Support, System Administration > Customization
Can users login using Facebook and Google credentials? View answer
System Administration > Third Party Login, Public Q&A System > Registration and Login
How do I customize the border color on the full featured widget? View answer
Is it possible to restrict visibility of the site (including the login screen) to a range of supplied IP adresses? View answer
Public Q&A System > Registration and Login, System Administration > User Management
How do I make related questions appear on specific pages of my site so they relate to the content on that page? View answer
How do I add another User to view my Google Search Console Reports? View answer
System Administration > Reports, Frequently Used
When customizing a website header, is it possible to change the font size of the title display? View answer
How do I change the time settings in Answerbase? View answer
What if I post similar Q&A content related to multiple pages, does that create a "Duplicate Content" problem? View answer
What is the "External ID" of a Category or Tag? View answer
System Administration > Category Management
What is the "Category Association" option of the Full Featured Widget? View answer
What does the timezone setting control? View answer
System Administration > Other
What does the "Browsing Option" setting do for the ecommerce module? View answer
How do I configure a CNAME record in Cloudflare? View answer
Concerning SSO, how long is the timeout on a login session? View answer
Public Q&A System > Registration and Login, System Administration > Integrating Your Site
Is there a way to change user profile permissions for existing users without having to go through them one by one? View answer
System Administration > User Management
What is the URL for my mobile environment? View answer
We don't want our users to be able to edit or add information to their profiles, how can we prevent this? View answer
System Administration > User Management, System Administration > Customization
Does Answerbase provide 256 bit or 128 bit encryption with its SSL certificate? View answer
Sales Support, System Administration > Integrating Your Site
Our site is build on a .NET framework. Would there be any issues integrating the forum (including SSO)? View answer
Sales Support, Public Q&A System > Registration and Login, System Administration > Integrating Your Site
We are medical professionals discussing real cases, can we make sure our threads are not indexed on search engines View answer
Can I place JavaScript on our Answerbase website? I want to include LivePerson chat. View answer
System Administration > Customization, System Administration > Integrating Your Site
What does it mean if a question is "open" or "closed" and how do I edit that setting? View answer
I see the demo site is not SSL encrypted, would/could that be switched on post-purchase? View answer
Sales Support, System Administration > Other
I want a logo that links to a site in the "Right Column Bottom" area. Can I upload an image that is not a header? View answer
We want to serve a Terms of Service which the user must accept before accessing the site; is this possible? View answer
Sales Support, Public Q&A System > Registration and Login, System Administration > Customization
How do I remove the icons for inserting images, videos, and links? View answer
Can I change the border color on my Ask Question widget? View answer
Is there a setting to change the word “Continue” to “Add a Question” on the Full Featured Widget? View answer
System Administration > Integrating Your Site, System Administration > Customization
Do you have a Facebook app or a widget that we can put directly onto our Facebook page? View answer
Is there a way to answer questions using the seeded users from our initial CSV file? View answer
Public Q&A System > Answering Questions, System Administration > User Management, System Administration > Other
