How do I integrate Answerbase into a Services site? View answer
System Administration > Integrating Your Site, Frequently Asked
Does Google crawl JavaScript loaded content on a page? View answer
System Administration > Content Management, Platform Benefits > Search Engine Optimization (SEO)
How do I add another User to view my Google Search Console Reports? View answer
System Administration > Reports, Frequently Asked
How do I connect my Google Search Console account to Answerbase? View answer
Free Ecommerce SEO Audit
How do I post general site-wide FAQs related to All Products from within my Answerbase Admin site? View answer
Ecommerce Product & Collection FAQs
How do I assign user roles to new users or existing users? View answer
System Administration > User Management
How does Answerbase measure ecommerce conversion assists? View answer
System Administration > Reports
How do do simple branding on my Answerbase knowledge base? View answer
System Administration > Customization
What is a moderator and how do I assign one? View answer
System Administration > Moderation
How long should my answers be in order to have the most value for my site? View answer
System Administration > Content Management
How do I test if my Answerbase Ecommerce Conversion Tracking Code is working correctly? View answer
System Administration > Integrating Your Site
How do I change the password for an administrator or moderator? View answer
What are user roles and what do they do? View answer
How do I post a question and answer from the Answerbase administration site? View answer
What does it mean if a question is "open" or "closed" and how do I edit that setting? View answer
How do I configure a CNAME record in Cloudflare? View answer
Ecommerce Product Q&A
What if I post a bunch of AI-generated content without much review or editing it? View answer
Can I assign questions or send questions to specific staff members so they can answer them? View answer
How can I ensure that Answerbase connects effectively with my new Google Search Console account? View answer
Product Page SEO
What are Category IDs? View answer
How do I create my own Twitter application for Twitter login? View answer
System Administration > Third Party Login
Can I put Google Adsense on my Q&A pages throughout my site? View answer
System Administration > Customization, Other
I signed up for the free trial on the Basic plan, how do I switch my trial to the Professional plan? View answer
System Administration > Other, Other
How can I use an existing answer to answer a new question? View answer
What are valuable general Q&A pairs I can post on my site to start? View answer
How do I publish a Q&A thread after answering the question? View answer
Do you have a WordPress plugin? View answer
System Administration > Integrating Your Site, Other
If Answerbase increases their prices or limit the number of users, can I take my member data if I leave? View answer
System Administration > User Management, Other
How do I post a new question of my own from my admin site to a product page? View answer
If I deem a user moderated, does that mean all their future questions and answers don't have to be moderated? View answer
System Administration > Moderation, System Administration > User Management
Is there a translation of Answerbase into French? View answer
Can I increase the character limit for the questions? View answer
How do i change the text "QUESTIONS & ANSWERS" on my BigCommerce product page widget? View answer
Can answers that I post on Answerbase be shared in Social Media? View answer
System Administration > Integrating Your Site, Ecommerce FAQ Knowledge Base > Other
Where can I find the Ansewrbase API Documentation? View answer
System Administration > Customization, System Administration > Other
How can I review answers that are submitted by my staff before they are published? View answer
What email address is the "from" address for Answerbase notification emails to the customer? View answer
How do I reset a user's password in Answerbase's Administration Portal? View answer
I have a user that was operating two different profiles; is there a way to merge those two accounts into one? View answer
Moderating users is a pain; how do I turn it off and stop getting email notifications about moderating new users? View answer
If I search words that I know are in the questions that I just uploaded, why are they not being found? View answer
Ecommerce FAQ Knowledge Base > Keyword Searches, System Administration > Content Management
If I customize my website using Javascript / CSS, will Answerbase system updates make these function incorrectly? View answer
System Administration > Customization, System Administration > Integrating Your Site
When importing content, do we need to create fake email addresses for the mock seed users or does the system do it View answer
System Administration > Content Management, System Administration > Integrating Your Site
What does it mean to anonymize a user? View answer
What does the "Browsing Option" setting do for the ecommerce module? View answer
System Administration > Other
How do you set up an Nginx reverse proxy so I can get a 3rd party content on a subdirectory in my site? View answer
I marked a group of pages as "no-index" in the robots.txt file, how to I keep <meta>tags from overriding this? View answer
What is an Administrator and how do I assign one?
System Administration
In the future, if I need your services to customize my website according to my needs, is it possible? View answer
We would like SSO capability. We use Active Directory- how can this provide the authentication to your product? View answer
System Administration > Integrating Your Site, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, Other