How do I integrate Answerbase into a Services site? View answer
System Administration > Integrating Your Site, Frequently Asked
How do I add another User to view my Google Search Console Reports? View answer
System Administration > Reports, Frequently Asked
How do I test if my Answerbase Ecommerce Conversion Tracking Code is working correctly? View answer
System Administration > Integrating Your Site
How do I have Q&A that is associated with "All Products" display on all of my products pages? View answer
I setup my own domain for Q&A with my domain provider, now what? View answer
System Administration > Customization
What if I get "email is already in use" when I try to create a user? View answer
System Administration > User Management
When does Answerbase create new content pages to be indexed by search engines and AI? View answer
System Administration > Content Management
How do I customize or change the styles and design of my Answerbase Q&A widget using CSS? View answer
What is a moderator and how do I assign one? View answer
System Administration > Moderation
What does it mean if a question is "open" or "closed" and how do I edit that setting? View answer
Does Google crawl JavaScript loaded content on a page? View answer
System Administration > Content Management, Platform Benefits > Search Engine Optimization (SEO)
How do I connect my Google Search Console account to Answerbase? View answer
Free Ecommerce SEO Audit
How do I reset a user's email address in Answerbase's Administration Portal? View answer
System Administration
Is there a way to change user profile permissions for existing users without having to go through them one by one? View answer
Is it easy to upgrade or downgrade between the different plans or does it cause a lot of problems? View answer
System Administration > Other, Other
What does it mean to anonymize a user? View answer
Can I assign questions or send questions to specific staff members so they can answer them? View answer
How do I change the password for an administrator or moderator? View answer
How do you set up an Nginx reverse proxy so I can get a 3rd party content on a subdirectory in my site? View answer
What if I post a bunch of AI-generated content without much review or editing it? View answer
Can I preserve the AI-Proposed answer when moving Google's People Also Asked questions to a new product/category? View answer
Ecommerce Product & Collection FAQs
How do you add a video to a question or an answer response to that question on Answerbase? View answer
We would like two areas, Field Services and Support Team. Is there a way to logically separate the questions asked View answer
System Administration > Content Management, Other
I just posted a few questions, why are they not showing up in my moderation queue? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Moderation
I see the demo site is not SSL encrypted, would/could that be switched on post-purchase? View answer
How can I see published questions that are unanswered? View answer
How do I find the list of questions associated with each of my products? View answer
Product Page SEO
How do I reset a user's password in Answerbase's Administration Portal? View answer
Why am I getting an empty question box on my website when I set up my widget? View answer
How do I notify someone that they are setup with an account to my site? View answer
Our old system did not have question titles, do you have a suggestion on what to enter when we import our old data View answer
System Administration > Content Management, System Administration > Integrating Your Site
Do you have a WordPress plugin? View answer
System Administration > Integrating Your Site, Other
What does it mean if Google Search Console is communicating about "Q&A Structured Content issues"? View answer
Can you disable the voting system on Answerbase for answers and other types of content? View answer
I've set so questions are accepted without moderation, but I still see the Deem moderated on admin question detail View answer
How can we send an email broadcast to all our users? View answer
What does the "Browsing Option" setting do for the ecommerce module? View answer
System Administration > Other
Can I set if content is published or unpublished after it's posted by a user until a moderator reviews it? View answer
Can we get Answerbase to run in a locked student area of our site program? View answer
When customizing a website header, is it possible to change the font size of the title display? View answer
How do I add my sitemap for my question and answer content to Google Search Console? View answer
How long does DNS propagation take? View answer
How do I remove the icons for inserting images, videos, and links? View answer
What are Category IDs? View answer
I have added users to my website, why did they not receive an email notification? View answer
How do you change the profile icon for a user? View answer
Ecommerce FAQ Knowledge Base > Other, System Administration > User Management
What does the Business Hours and Holidays settings control? View answer
We want one user to get an email every time a question is asked; they are missing some emails. What did we do wrong? View answer
System Administration > Customization, System Administration > Category Management, Ecommerce FAQ Knowledge Base > Other
I added a user as an administrator, but there is nowhere on their site for them to delete or moderate content. Why View answer
System Administration > User Management, System Administration > Moderation
What is the "External ID" of a Category or Tag? View answer
System Administration > Category Management