Is "Most Popular" calculated the same for the widget and the site itself? View answer
System Administration > Content Management
Is there an option to moderate comments, like with regular questions and answers? View answer
What happens to Reported questions and answers? View answer
Ecommerce FAQ Knowledge Base
Can the text in the "new user" email notification be changed? View answer
System Administration > Customization
Is there a way to make my Answerbase site available over SSL? View answer
System Administration > Integrating Your Site
How do I increase the character limit for the SiteMap verification text?
System Administration > Other
What are the monthly pageview threshold and overage charges for the Business Plan? View answer
Other
How can I prevent users from being able to comment on questions that have been asked? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, System Administration > Customization
Can I set up my Q&A site so that every question has to be moderated before it is posted? View answer
System Administration > Moderation, System Administration > Customization, Other
If I have a subdomain, where do I get the IP address at which to point the DNS? View answer
Is there a discount if I pay for a full years subscription of service up front? View answer
Can Answerbase inform other users when a question is asked about their area of knowledge or expertise? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Category Management, Other
Are Single Sign-On (SSO) capabilities available on all Answerbase plans? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, Other
How do I allow users to ask a question without having to go through a login process? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
Is there an issue with mobile app? View answers
How do I attach Answerbase to my website? View answer
System Administration > Integrating Your Site, System Administration > Customization
What is the "Product Association" option of the Full Featured Widget? View answer
What is the "Category Association" option of the Full Featured Widget? View answer
How can I charge people money for registration and access to my Q&A environment? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
I setup my own domain for Q&A with my domain provider, now what? View answer
Can Answerbase be integrated with our email system? View answer
Ecommerce FAQ Knowledge Base > Other
When setting up a Facebook Application, what do I enter into the "App Domain" area? View answer
Do you have any alternative themes? View answer
What are user roles and what do they do? View answer
System Administration > User Management
Can I backup or export all of the Q&A data from my Answerbase site? View answer
In registration, can I integrate a third party mailing list software to automatically add user info into a database View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Integrating Your Site
Is it possible to turn off the "Answer" feature? We only want questions answered in-house or by assignment. View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Customization
Can users just look up answers and ask questions without having to login/register? View answer
What are the different levels of grouping that can be done, for both users and questions? View answer
System Administration > Category Management, System Administration > User Management
When using Answerbase,will Google give us the same SEO value as they would if we created our own Q&A platform? View answer
Can I tie into our existing product review program so users don't have to create another account for Q&A? View answer
System Administration > Integrating Your Site, Other
Do you offer "pay as you go" price plans? View answer
How can I give a user login access; they are receiving an error stating they do not have the correct permissions? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > User Management
Is it possible to edit the timestamp on a question or answer? View answer
If I add one of our staff as an Admin, do they need another role for them to participate in answering questions? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > User Management
Can you explain "Subscribe to this category"? Do users get auto email alerts and do we need to configure anything? View answer
System Administration > Category Management
