How do I integrate Answerbase into a Services site? View answer
System Administration > Integrating Your Site, Frequently Asked
How do I post general site-wide FAQs related to All Products from within my Answerbase Admin site? View answer
Ecommerce Product & Collection FAQs
How do I add another User to view my Google Search Console Reports? View answer
System Administration > Reports, Frequently Asked
What are valuable general Q&A pairs I can post on my site to start? View answer
System Administration > Content Management
How do I test if my Answerbase Ecommerce Conversion Tracking Code is working correctly? View answer
System Administration > Integrating Your Site
Why am I getting a "user does not have sufficient permission" when connecting Google Search Console? View answer
What are user roles and what do they do? View answer
System Administration > User Management
How do I connect my Google Search Console account to Answerbase? View answer
What does it mean if a question is "open" or "closed" and how do I edit that setting? View answer
How do you set up an Nginx reverse proxy so I can get a 3rd party content on a subdirectory in my site? View answer
Does Answerbase have a solution for integration with MS Active directory? View answer
System Administration > Integrating Your Site, Other
Can I set up my Q&A site so that every question has to be moderated before it is posted? View answer
System Administration > Moderation, System Administration > Customization, Other
Should my tags start with a capital letter or lower case? Will the system recognize them as the same? View answer
System Administration > Category Management
Can you disable the voting system on Answerbase for answers and other types of content? View answer
Can I add users who can answer questions from the administration site? View answer
Can Answerbase inform other users when a question is asked about their area of knowledge or expertise? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Category Management, Other
How do I customize or change the styles and design of my Answerbase Q&A widget using CSS? View answer
Can I change how many questions are displayed by default on my homepage? View answer
System Administration > Customization, System Administration > Content Management
What size are the 3 sections on the "Questions" page where I can place my adds? View answer
System Administration > Customization, System Administration > Other
Can I identify a question thread as "thin content" or "micro content" on the platform? View answer
Can I assign questions or send questions to specific staff members so they can answer them? View answer
How do I find the list of questions associated with each of my products? View answer
Product Page SEO
Where can I find a list of the "reported" Questions / Answers / Comments that I need to moderate? View answer
System Administration > Moderation
In registration, can I integrate a third party mailing list software to automatically add user info into a database View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Integrating Your Site
What if I post a bunch of AI-generated content without much review or editing it? View answer
Do I have to install anything or can I control my whole Answerbase site online? View answer
System Administration > Other, Other
What happens if my product images are throwing a 404? View answer
I see the demo site is not SSL encrypted, would/could that be switched on post-purchase? View answer
Can I ask my members to pay for a subscription to access my site? View answer
System Administration > Customization, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, Other
How do I create my own Twitter application for Twitter login? View answer
System Administration > Third Party Login
Can I include links in my answers when I import questions and answers content? View answer
We would like SSO capability. We use Active Directory- how can this provide the authentication to your product? View answer
System Administration > Integrating Your Site, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, Other
I don't want my customers to have to register or sign in twice to ask a question, how can I stop this? View answer
When setting up products in the ecommerce module, entering each one is tedious. Can we send you a product feed? View answer
How do i change the text "QUESTIONS & ANSWERS" on my BigCommerce product page widget? View answer
System Administration > Customization
How do I add an external ID to a category? View answer
How do I get moderation emails sent to another user besides the administrator? View answer
How do you add a video to a question or an answer response to that question on Answerbase? View answer
Is your code open-source or compiled so a customer is free to make modifications without the vendor's support? View answer
System Administration > Customization, Other
I have added users to my website, why did they not receive an email notification? View answer
How do questions related to "All Products" show up on my product pages? View answer
Is it possible to integrate SSO out-of-the-box or is that a customization? View answer
What are the moderator settings to determine what a moderator gets assigned to and notified about? View answer
Does Answerbase support the Japanese language? View answer
We need to integrate a comprehensive eshop into the website, will that be possible with this software? View answer
How do I notify someone that they are setup with an account to my site? View answer
Can an administrator change how many points a user is awarded on Answerbase? View answer
How do I post a question and answer from the Answerbase administration site? View answer
I signed up for the free trial on the Basic plan, how do I switch my trial to the Professional plan? View answer
Since I use question views for purposes of marketing, how is the number of views for a question calculated? View answer
System Administration > Other
