How do I integrate Answerbase into a Services site? View answer
System Administration > Integrating Your Site, Frequently Asked
What are valuable general Q&A pairs I can post on my site to start? View answer
System Administration > Content Management
How do I post general site-wide FAQs related to All Products from within my Answerbase Admin site? View answer
Ecommerce Product & Collection FAQs
Can I preserve the AI-Proposed answer when moving Google's People Also Asked questions to a new product/category? View answer
What are user roles and what do they do? View answer
System Administration > User Management
How does Answerbase measure ecommerce conversion assists? View answer
System Administration > Reports
Does Google crawl JavaScript loaded content on a page? View answer
System Administration > Content Management, Platform Benefits > Search Engine Optimization (SEO)
How do I Associate Q&A's to Products, Categories, or "All Products"? View answer
How do I customize or change the styles and design of my Answerbase Q&A widget using CSS? View answer
How do I create my own Twitter application for Twitter login? View answer
System Administration > Third Party Login
How do I connect my Google Search Console account to Answerbase? View answer
How do I upload product specs sheets, sales sheets and manuals to automate answering ecommerce questions? View answer
Ecommerce FAQ Generator
How do I add another User to view my Google Search Console Reports? View answer
System Administration > Reports, Frequently Asked
What is the "External ID" of a Category or Tag? View answer
System Administration > Category Management
Can I use my own domain name and brand the Q&A site as my own? View answer
System Administration > Customization, System Administration > Integrating Your Site
What if I post similar Q&A content related to multiple pages, does that create a "Duplicate Content" problem? View answer
How do questions related to "All Products" show up on my product pages? View answer
For Microsoft Dynamics CRM, which API will allow me to export Q&A thread history to upload to a 3rd party database View answer
How many users does the Basic Account and Professional Account support? View answer
System Administration > User Management, Other
What are the moderator settings to determine what a moderator gets assigned to and notified about? View answer
System Administration > Moderation
Can I set if content is published or unpublished after it's posted by a user until a moderator reviews it? View answer
How do I post a question and answer from the Answerbase administration site? View answer
How can I prioritize the most important products in the product-by-product optimization workflow? View answer
Can I backup or export all of the Q&A data from my Answerbase site? View answer
How do I see the performance of my Q&A landing pages in Google Search Console?
Where can I find the Single Sign-On (SSO) documentation? View answer
System Administration > Integrating Your Site, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
How do I test if my Answerbase Ecommerce Conversion Tracking Code is working correctly? View answer
System Administration > Integrating Your Site
How do I find the list of questions associated with each of my products? View answer
Product Page SEO
What does it mean if a question is "open" or "closed" and how do I edit that setting? View answer
Where do I find questions asked on Google related to my products and pages? View answer
What is the "Website" field used for? View answer
System Administration > Other
Is there a way for the widget to not show the Question Details and tagging screens? View answer
What is the "Call to Action Text" field used for? View answer
How do I remove the help page links from my public knowledge base? View answer
System Administration > Customization
Is Answerbase supported in the Arabic language? If so, can you direct me to the resources to achieve it? View answer
System Administration > Customization, Other
I setup my own domain for Q&A with my domain provider, now what? View answer
How does Answerbase send a Q&A pair to your support ticket platform? View answer
Is there an API for pulling statistics from Answerbase usage like the Dashboard and Reports does in the Admin area? View answer
What is Answerbase's monthly snapshot report? View answer
How do you change the profile icon for a user? View answer
Ecommerce FAQ Knowledge Base > Other, System Administration > User Management
What is the best way to view the answered inbound questions in the dashboard? View answer
How do you set up an Nginx reverse proxy so I can get a 3rd party content on a subdirectory in my site? View answer
Can you noindex individual question pages on Answerbase? View answer
What does the Business Hours and Holidays settings control? View answer
What does the timezone setting control? View answer
What is the "Offering Reference" and what is it used for? View answer
Can I place JavaScript on our Answerbase website? I want to include LivePerson chat. View answer
What does the "Browsing Option" setting do for the ecommerce module? View answer
What does it do to add the product or offering name to the title of a question? View answer
What is the URL for my mobile environment? View answer
