How do I integrate Answerbase into a Services site? View answer
System Administration > Integrating Your Site, Frequently Asked
How long should my answers be in order to have the most value for my site? View answer
System Administration > Content Management
What is the "External ID" of a Category or Tag? View answer
System Administration > Category Management
I am Admin. How do I get to my admin site to delete or moderate content? View answer
System Administration > Moderation
What are valuable general Q&A pairs I can post on my site to start? View answer
Can you change the product on a Content Creation Recommendation? View answer
How do I add my sitemap for my question and answer content to Google Search Console? View answer
Does Google crawl JavaScript loaded content on a page? View answer
System Administration > Content Management, Platform Benefits > Search Engine Optimization (SEO)
Can I install widgets on multiple pages? View answer
System Administration > Integrating Your Site, Other
What is a Staff Expert and how do I assign one? View answer
System Administration > Other
What does "Total Indexable Questions" mean on my reports? View answer
System Administration > Reports
How can I use an existing answer to answer a new question? View answer
How long does Google take to crawl my new pages or content? View answer
What should I do if I get the "ACTION RECOMMENDED - FOCUS ON Q&A RELEVANCE" notice? View answer
We want to serve a Terms of Service which the user must accept before accessing the site; is this possible? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Customization, Other
Is it possible to add a SSL Certificate along with the custom Domain? View answer
System Administration > Integrating Your Site
What is a preferred way of integration, Answerbase visually changed on its own URL or AB embedded as an iFrame? View answer
What does it mean if a question is "open" or "closed" and how do I edit that setting? View answer
How can I stop spam, profanity and other junk from being posted as questions and answers? View answer
How does Answerbase relate with online chat? I want instant answers to use alongside existing chat. View answer
System Administration > Integrating Your Site, Ecommerce FAQ Knowledge Base, Other
Can I include links in my answers when I import questions and answers content? View answer
How do you add a video to a question or an answer response to that question on Answerbase? View answer
Is Answerbase a forum /communities out-of-box or does it require customization? Do we have to use you to customize View answer
System Administration > Customization, Other
How do I post a new question of my own from my admin site to a product page? View answer
Where do I find questions asked on Google related to my products and pages? View answer
How do questions related to "All Products" show up on my product pages? View answer
What is the "Website" field used for? View answer
Is there a way to answer questions using the seeded users from our initial CSV file? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > User Management, System Administration > Other
In the admin section, under a question - there is an option to set answers to Staff (yes no) what does this do? View answer
System Administration
How do I customize or change the styles and design of my Answerbase Q&A widget using CSS? View answer
Do you have the ability to edit the checkbox on the ask question form related to Terms & Conditions? View answer
How do you set up an Nginx reverse proxy so I can get a 3rd party content on a subdirectory in my site? View answer
How do I remove the icons for inserting images, videos, and links? View answer
System Administration > Customization
Can the text in the "new user" email notification be changed? View answer
When setting up my website, is there a quicker way to enter my seed content than to enter them one by one? View answer
How do you change the profile icon for a user? View answer
Ecommerce FAQ Knowledge Base > Other, System Administration > User Management
Can I backup or export all of the Q&A data from my Answerbase site? View answer
Do you have any specific examples of WordPress plug-ins, widgets, and integration? View answer
Can I pull Q&A content to be used in our own custom materials marketing and training materials? View answer
Does Oauth2 require us to setup Active Directory Federation Services (ADFS)? View answer
System Administration > Integrating Your Site, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
How do I assign user roles to new users or existing users? View answer
System Administration > User Management
What does it mean to "Enable showing a snippet of text in the search engine results"? View answer
What does enabling Schema.org markup do on Answerbase? View answer
I entered my Google Analytics code in the admin section, now it appears at the bottom of my site. What's wrong? View answer
System Administration > Customization, System Administration > Other
Is there an option to add metatag to the header, so I can use Google webmaster tools with my site? View answer
Can I copy and paste content from another source into the question or answer field? View answer
Can I moderate questions and answers before they appear on the site? View answer
What happens if my product images are throwing a 404? View answer
What does it mean to "Dismiss for this Category" in the category recommendations? View answer
System Administration > AI-Enhanced Workflows
Is there a way to make a user's password expire annually so that they have to confirm their company email each year? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration
