How do I integrate Answerbase into a Services site? View answer
System Administration > Integrating Your Site, Frequently Asked
How do I test if my Answerbase Ecommerce Conversion Tracking Code is working correctly? View answer
System Administration > Integrating Your Site
How do you set up an Nginx reverse proxy so I can get a 3rd party content on a subdirectory in my site? View answer
How do I change the password for an administrator or moderator? View answer
System Administration > User Management
How do I customize or change the styles and design of my Answerbase Q&A widget using CSS? View answer
What does it mean if a question is "open" or "closed" and how do I edit that setting? View answer
System Administration > Content Management
How do I add another User to view my Google Search Console Reports? View answer
System Administration > Reports, Frequently Asked
How do I post general site-wide FAQs related to All Products from within my Answerbase Admin site? View answer
Ecommerce Product & Collection FAQs
How do I Associate Q&A's to Products, Categories, or "All Products"? View answer
Can I assign questions or send questions to specific staff members so they can answer them? View answer
Does Google crawl JavaScript loaded content on a page? View answer
System Administration > Content Management, Platform Benefits > Search Engine Optimization (SEO)
How do I connect my Google Search Console account to Answerbase? View answer
Free Ecommerce SEO Audit
How do I see the performance of my Q&A landing pages in Google Search Console?
System Administration > Reports
When does Answerbase create new content pages to be indexed by search engines and AI? View answer
What are valuable general Q&A pairs I can post on my site to start? View answer
When customizing a website header, is it possible to change the font size of the title display? View answer
System Administration > Customization
What is a moderator and how do I assign one? View answer
System Administration > Moderation
How do I change the email address associated with my account? View answer
System Administration > Other
Can I identify a question thread as "thin content" or "micro content" on the platform? View answer
How do I test my Answerbase Conversion Tracking Code on a services site? View answer
How do you leverage Answerbase to quickly publish and distribute helpful ecommerce FAQs across my site? View answer
Ecommerce FAQ Generator
How do do simple branding on my Answerbase knowledge base? View answer
When setting up my website, is there a quicker way to enter my seed content than to enter them one by one? View answer
What does it mean if Google Search Console is communicating about "Q&A Structured Content issues"? View answer
How can I ensure that Answerbase connects effectively with my new Google Search Console account? View answer
Product Page SEO
How do questions related to "All Products" show up on my product pages? View answer
Where can I find the Ansewrbase API Documentation? View answer
System Administration > Customization, System Administration > Other
How do I remove the help page links from my public knowledge base? View answer
Can I add extra pages? I need to add extra pages on my site for resources, selling books etc. View answer
Ecommerce FAQ Knowledge Base > Other, System Administration > Customization
Is it possible to deem moderated all future posts from a person who has posted moderated content in the past? View answer
I have a user that was operating two different profiles; is there a way to merge those two accounts into one? View answer
I marked a group of pages as "no-index" in the robots.txt file, how to I keep <meta>tags from overriding this? View answer
Can the panel at the bottom right of the Q&A page with links to Social Media be removed? View answer
System Administration > Customization, System Administration > Third Party Login
How does Answerbase measure ecommerce conversion assists? View answer
Moderating users is a pain; how do I turn it off and stop getting email notifications about moderating new users? View answer
What is the "External ID" of a Category or Tag? View answer
System Administration > Category Management
How can I see published questions that are unanswered? View answer
If I set my questions on the start page to "Most Popular," how is that calculated? Can I influence what this means? View answer
System Administration > Customization, System Administration > Content Management
If I deem a user moderated, does that mean all their future questions and answers don't have to be moderated? View answer
System Administration > Moderation, System Administration > User Management
How do I create my own LinkedIn application for LinkedIn login? View answer
System Administration > Third Party Login
Is there a translation of Answerbase into Portuguese (pt-BR)? View answer
System Administration > Customization, Other
Can the text in the "new user" email notification be changed? View answer
Can the text in the emails that the system sends be changed to be more personal to our website? View answer
What are Category IDs? View answer
Is there an option to add metatag to the header, so I can use Google webmaster tools with my site? View answer
Does my Q&A site have to reside on a subdomain or can it reside in a folder/subdirectory? View answer
System Administration > Integrating Your Site, Other
What are user roles and what do they do? View answer
test View answer
How does Answerbase relate with online chat? I want instant answers to use alongside existing chat. View answer
System Administration > Integrating Your Site, Ecommerce FAQ Knowledge Base, Other
What is a preferred way of integration, Answerbase visually changed on its own URL or AB embedded as an iFrame? View answer
