How do I integrate Answerbase into a Services site? View answer
System Administration > Integrating Your Site, Frequently Asked
What are valuable general Q&A pairs I can post on my site to start? View answer
System Administration > Content Management
What if I post similar Q&A content related to multiple pages, does that create a "Duplicate Content" problem? View answer
What is a moderator and how do I assign one? View answer
System Administration > Moderation
How do I post general site-wide FAQs related to All Products from within my Answerbase Admin site? View answer
Ecommerce Product & Collection FAQs
How do questions related to "All Products" show up on my product pages? View answer
How do I add my sitemap for my question and answer content to Google Search Console? View answer
In the admin section, under a question - there is an option to set answers to Staff (yes no) what does this do? View answer
System Administration
Does Google crawl JavaScript loaded content on a page? View answer
System Administration > Content Management, Platform Benefits > Search Engine Optimization (SEO)
How do I customize or change the styles and design of my Answerbase Q&A widget using CSS? View answer
Why am I receiving emails to moderate new users? View answer
System Administration > User Management
How do I configure a CNAME record in Cloudflare? View answer
Ecommerce Product Q&A
Why am I getting a "user does not have sufficient permission" when connecting Google Search Console? View answer
System Administration > Integrating Your Site
How do I connect my Google Search Console account to Answerbase? View answer
Are there limits to how many AI-Enhanced page-by-page recommendations I get per month? View answer
Ecommerce FAQ Generator
What are user roles and what do they do? View answer
What is the "External ID" of a Category or Tag? View answer
System Administration > Category Management
We want one user to get an email every time a question is asked; they are missing some emails. What did we do wrong? View answer
System Administration > Customization, System Administration > Category Management, Ecommerce FAQ Knowledge Base > Other
How can a customer ask a question without leaving our site? We don't want to direct users away from our site. View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Integrating Your Site
In registration, can I integrate a third party mailing list software to automatically add user info into a database View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Integrating Your Site
How do I test if my Answerbase Ecommerce Conversion Tracking Code is working correctly? View answer
How do I find the list of questions associated with each of my products? View answer
Product Page SEO
How do I test my Answerbase Conversion Tracking Code on a services site? View answer
Can I identify a question thread as "thin content" or "micro content" on the platform? View answer
Does Answerbase have a solution for integration with MS Active directory? View answer
System Administration > Integrating Your Site, Other
As a moderator, can I assign questions or send questions to specific staff members so they can answer them? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Category Management, System Administration > Moderation
Can you disable the voting system on Answerbase for answers and other types of content? View answer
If I have a subdomain, where do I get the IP address at which to point the DNS? View answer
How can I modify the navigation links and style the navigation area to that of the root domain? View answer
What size are the 3 sections on the "Questions" page where I can place my adds? View answer
System Administration > Customization, System Administration > Other
Can I change how many questions are displayed by default on my homepage? View answer
System Administration > Customization, System Administration > Content Management
Do I need to set up a unique email account to support the email communication with users? View answer
System Administration > Customization
How can I ensure that Answerbase connects effectively with my new Google Search Console account? View answer
Can I assign questions or send questions to specific staff members so they can answer them? View answer
Can I ask my members to pay for a subscription to access my site? View answer
System Administration > Customization, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, Other
What happens if my product images are throwing a 404? View answer
Can I preserve the AI-Proposed answer when moving Google's People Also Asked questions to a new product/category? View answer
How can I systematically go through content that has a low quality reputation and improve it? View answer
When adding a widget to my Wordpress site, Wordpress keeps adding <p></p> tags that are not in my code, why? View answer
Do I have to install anything or can I control my whole Answerbase site online? View answer
System Administration > Other, Other
How can I prioritize the most important products in the product-by-product optimization workflow? View answer
How do I add another User to view my Google Search Console Reports? View answer
System Administration > Reports, Frequently Asked
How can I add products to answers in my website? I only see "save" and "cancel" buttons. View answer
System Administration > Integrating Your Site, System Administration > Other
How do I post a question and answer from the Answerbase administration site? View answer
Our web designer is going to make some design changes, is there a CSS guide or examples to make it easier? View answer
Can I set if content is published or unpublished after it's posted by a user until a moderator reviews it? View answer
How do I remove the icons for inserting images, videos, and links? View answer
How do I assign user roles to new users or existing users? View answer
I have added users to my website, why did they not receive an email notification? View answer
Is it possible to allow users to email us their questions and then they automatically post to Answerbase? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, System Administration > Content Management, Ecommerce FAQ Knowledge Base > Other
