How do I integrate Answerbase into a Services site? View answer
System Administration > Integrating Your Site, Frequently Asked
What are valuable general Q&A pairs I can post on my site to start? View answer
System Administration > Content Management
What is a moderator and how do I assign one? View answer
System Administration > Moderation
How can I see published questions that are unanswered? View answer
If I have a subdomain, where do I get the IP address at which to point the DNS? View answer
System Administration > Integrating Your Site
Does AnswerBase integrate with Google Analytics? View answer
System Administration > Integrating Your Site, Other
What does it mean if a question is "open" or "closed" and how do I edit that setting? View answer
Can an administrator change how many points a user is awarded on Answerbase? View answer
System Administration > User Management
If I'm experiencing SPAM, is there anything I can do to try preventing it? View answer
System Administration > Other
What are user roles and what do they do? View answer
We want one user to get an email every time a question is asked; they are missing some emails. What did we do wrong? View answer
System Administration > Customization, System Administration > Category Management, Ecommerce FAQ Knowledge Base > Other
Why am I receiving emails to moderate new users? View answer
What are the default notification settings for new users created on Answerbase? View answer
How do questions related to "All Products" show up on my product pages? View answer
What is the "Offering Reference" and what is it used for? View answer
Can I post my own product Questions & Answers from the administration site? View answer
How do I add my sitemap for my question and answer content to Google Search Console? View answer
Does Google crawl JavaScript loaded content on a page? View answer
System Administration > Content Management, Platform Benefits > Search Engine Optimization (SEO)
How do I post general site-wide FAQs related to All Products from within my Answerbase Admin site? View answer
Ecommerce Product & Collection FAQs
What is the "External ID" of a Category or Tag? View answer
System Administration > Category Management
Can I assign questions or send questions to specific staff members so they can answer them? View answer
How do I connect my Google Search Console account to Answerbase? View answer
When adding a widget to my Wordpress site, Wordpress keeps adding <p></p> tags that are not in my code, why? View answer
Is it possible to add a SSL Certificate along with the custom Domain? View answer
How do I change the password for an administrator or moderator? View answer
Can I place Javascript on our Answerbase website? I want to include LivePerson chat. View answer
System Administration > Customization, Other
How can I import existing Product Q&A Content from another platform? View answer
How do I test if my Answerbase Ecommerce Conversion Tracking Code is working correctly? View answer
How can a customer ask a question without leaving our site? We don't want to direct users away from our site. View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Integrating Your Site
How does Answerbase measure ecommerce conversion assists? View answer
System Administration > Reports
Can I disable to the "Question Details" area on my site? View answer
Ecommerce FAQ Knowledge Base > Other, System Administration > Customization
How can I use an existing answer to answer a new question? View answer
Can I copy and paste content from another source into the question or answer field? View answer
How do I customize or change the styles and design of my Answerbase Q&A widget using CSS? View answer
Is there a maximum number of users we can have? View answer
System Administration > User Management, Other
Our web designer is going to make some design changes, is there a CSS guide or examples to make it easier? View answer
System Administration > Customization
How do I assign user roles to new users or existing users? View answer
Can you explain "Subscribe to this category"? Do users get auto email alerts and do we need to configure anything? View answer
How do I post a question and answer from the Answerbase administration site? View answer
I have added users to my website, why did they not receive an email notification? View answer
What do I do with content creation recommendations that are related to one of my article pages? View answer
Can I include links in my answers when I import questions and answers content? View answer
How do I add an external ID to a category? View answer
How do I add another User to view my Google Search Console Reports? View answer
System Administration > Reports, Frequently Asked
I have an auction plugin that I wanted to customize into my site. It's a PHP plugin; will that work on Answerbase? View answer
System Administration > Integrating Your Site, System Administration > Customization
How do I get moderation emails sent to another user besides the administrator? View answer
Can answers that I post on Answerbase be shared in Social Media? View answer
System Administration > Integrating Your Site, Ecommerce FAQ Knowledge Base > Other
We need to integrate a comprehensive eshop into the website, will that be possible with this software? View answer
What does it mean if Google Search Console is communicating about "Q&A Structured Content issues"? View answer
Can I share to just Facebook or just Twitter, or do I have to share to all? View answer
