How do I integrate Answerbase into a Services site? View answer
System Administration > Integrating Your Site, Frequently Asked
When does Answerbase create new content pages to be indexed by search engines and AI? View answer
System Administration > Content Management
How do I connect my Google Search Console account to Answerbase? View answer
How do I customize or change the styles and design of my Answerbase Q&A widget using CSS? View answer
What do I do with content creation recommendations that are related to one of my article pages? View answer
How do I add another User to view my Google Search Console Reports? View answer
System Administration > Reports, Frequently Asked
Does Google crawl JavaScript loaded content on a page? View answer
System Administration > Content Management, Platform Benefits > Search Engine Optimization (SEO)
How long should my answers be in order to have the most value for my site? View answer
What does it mean if a question is "open" or "closed" and how do I edit that setting? View answer
What is a preferred way of integration, Answerbase visually changed on its own URL or AB embedded as an iFrame? View answer
System Administration > Integrating Your Site
What should I do if I get the "ACTION RECOMMENDED - FOCUS ON Q&A RELEVANCE" notice? View answer
How does Answerbase relate with online chat? I want instant answers to use alongside existing chat. View answer
System Administration > Integrating Your Site, Ecommerce FAQ Knowledge Base, Other
Is there a way to answer questions using the seeded users from our initial CSV file? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > User Management, System Administration > Other
Is it possible to edit the timestamp on a question or answer? View answer
What are valuable general Q&A pairs I can post on my site to start? View answer
How do questions related to "All Products" show up on my product pages? View answer
How do I test if my Answerbase Ecommerce Conversion Tracking Code is working correctly? View answer
In registration, can I integrate a third party mailing list software to automatically add user info into a database View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Integrating Your Site
In the admin section, under a question - there is an option to set answers to Staff (yes no) what does this do? View answer
System Administration
What does enabling Schema.org markup do on Answerbase? View answer
Can I identify a question thread as "thin content" or "micro content" on the platform? View answer
Can I change the buttons on my site to say something other than "Questions" and "Answers"? View answer
System Administration > Customization
Can I include links in my answers when I import questions and answers content? View answer
How can I stop spam, profanity and other junk from being posted as questions and answers? View answer
How do you add a video to a question or an answer response to that question on Answerbase? View answer
Where can I find a list of the "reported" Questions / Answers / Comments that I need to moderate? View answer
System Administration > Moderation
How to change the default scheduled content review settings? View answer
Can I import more than one user at a time? View answer
System Administration > User Management
The timezone on my site does not match where I live; how can I change it? View answer
System Administration > Other
What if I post a bunch of AI-generated content without much review or editing it? View answer
Do you have the ability to edit the checkbox on the ask question form related to Terms & Conditions? View answer
How do I create my own Twitter application for Twitter login? View answer
System Administration > Third Party Login
What does it mean to "validate that users are posting questions in a strict question format"? View answer
Does Oauth2 require us to setup Active Directory Federation Services (ADFS)? View answer
System Administration > Integrating Your Site, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
What does it mean to "Dismiss for this Category" in the category recommendations? View answer
System Administration > AI-Enhanced Workflows
Can I add my own Analytics to track the engagement and activity on the Q&A knowledge base and landing pages? View answer
System Administration > Reports
What happens if my product images are throwing a 404? View answer
Can I disable to the "Question Details" area on my site? View answer
Ecommerce FAQ Knowledge Base > Other, System Administration > Customization
What are user roles and what do they do? View answer
How can I send a message to all of my users at once? View answer
Can I pull Q&A content to be used in our own custom materials marketing and training materials? View answer
Can I moderate questions and answers before they appear on the site? View answer
Can I preserve the AI-Proposed answer when moving Google's People Also Asked questions to a new product/category? View answer
Ecommerce Product & Collection FAQs
After I delete a question, it still appears in the "Most Popular" filter. How long should it take to go away? View answer
How do you set up an Nginx reverse proxy so I can get a 3rd party content on a subdirectory in my site? View answer
What is the "Product Association" option of the Full Featured Widget? View answer
Is Answerbase a forum /communities out-of-box or does it require customization? Do we have to use you to customize View answer
System Administration > Customization, Other
Can I assign questions or send questions to specific staff members so they can answer them? View answer
Can I change the font family used? View answer
I need help posting answers to questions View answer
