How do I integrate Answerbase into a Services site? View answer
System Administration > Integrating Your Site, Frequently Asked
What are valuable general Q&A pairs I can post on my site to start? View answer
System Administration > Content Management
How do I post general site-wide FAQs related to All Products from within my Answerbase Admin site? View answer
Ecommerce Product & Collection FAQs
How can I systematically go through content that has a low quality reputation and improve it? View answer
What does it mean if a question is "open" or "closed" and how do I edit that setting? View answer
How do I connect my Google Search Console account to Answerbase? View answer
Can I add extra pages? I need to add extra pages on my site for resources, selling books etc. View answer
Ecommerce FAQ Knowledge Base > Other, System Administration > Customization
How do I post a new question of my own from my admin site to a product page? View answer
What are user roles and what do they do? View answer
System Administration > User Management
How do I test if my Answerbase Ecommerce Conversion Tracking Code is working correctly? View answer
System Administration > Integrating Your Site
How do you leverage Answerbase to quickly publish and distribute helpful ecommerce FAQs across my site? View answer
Ecommerce FAQ Generator
What does "Move to a different Product/Category " do when managing "People Also Asked" questions from Google? View answer
Can I pull Q&A content to be used in our own custom materials marketing and training materials? View answer
Does Answerbase have a solution for integration with MS Active directory? View answer
System Administration > Integrating Your Site, Other
How can I modify the navigation links and style the navigation area to that of the root domain? View answer
What email address is the "from" address for Answerbase notification emails to the customer? View answer
System Administration > Customization
Is there a plan that allows embedding widgets over https? View answer
How do I see the performance of my Q&A landing pages in Google Search Console?
System Administration > Reports
How can I give a user login access; they are receiving an error stating they do not have the correct permissions? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > User Management
Can I change the border color on my Ask Question widget? View answer
Does Google crawl JavaScript loaded content on a page? View answer
System Administration > Content Management, Platform Benefits > Search Engine Optimization (SEO)
How can I prioritize the most important products in the product-by-product optimization workflow? View answer
How do I add another User to view my Google Search Console Reports? View answer
System Administration > Reports, Frequently Asked
The users would like to be able to exchange personal messages. How is this possible? View answer
Ecommerce FAQ Knowledge Base > Other, System Administration > User Management
How do I find what CSS style I need to reference when I want to change styles for my page or widget? View answer
How do questions related to "All Products" show up on my product pages? View answer
How do I customize the border color on the full featured widget? View answer
Can I make Tags optional when someone posts a question? View answer
System Administration > Category Management
It is possible to have two tiers of categories? e.g. categories > sub-categories View answer
System Administration > Category Management, System Administration > Customization
How long does Google take to crawl my new pages or content? View answer
How does Answerbase measure ecommerce conversion assists? View answer
What is the "Website" field used for? View answer
System Administration > Other
Does Answerbase support the Japanese language? View answer
System Administration > Customization, Other
What does it mean to anonymize a user? View answer
How do you change that the questions should not show up automatically until reviewed by admin or moderator? View answer
Is there an API for pulling statistics from Answerbase usage like the Dashboard and Reports does in the Admin area? View answer
How do I get notified about new questions posted as a moderator? View answer
Is Answerbase supported in the Arabic language? If so, can you direct me to the resources to achieve it? View answer
Where do I find questions asked on Google related to my products and pages? View answer
Can I add my own Analytics to track the engagement and activity on the Q&A knowledge base and landing pages? View answer
Can we suppress the picture and username of the user asking the question on the FAQ page? View answer
Is it possible to use both categories and tags? We want to organize by categories, but then allow tagging also. View answer
System Administration > Category Management, System Administration > Content Management, Other
What is a moderator and how do I assign one? View answer
System Administration > Moderation
How can we get our moderators to only see those threads that apply to them in their dashboard experience? View answer
Is it possible to add a SSL Certificate along with the custom Domain? View answer
Do I need to set up a unique email account to support the email communication with users? View answer
If a new category is created, can a previously posted question be added to the new category created if it's related View answer
How do I Associate Q&A's to Products, Categories, or "All Products"? View answer
When I added the e-commerce module, I had to change to categories. I removed the module, how do I get back to tags View answer
Can you noindex individual question pages on Answerbase? View answer