How do I integrate Answerbase into a Services site? View answer
System Administration > Integrating Your Site, Frequently Asked
What does enabling Schema.org markup do on Answerbase? View answer
System Administration
How do I configure a CNAME record in Cloudflare? View answer
Ecommerce Product Q&A
How do I add another User to view my Google Search Console Reports? View answer
System Administration > Reports, Frequently Asked
How do you set up an Nginx reverse proxy so I can get a 3rd party content on a subdirectory in my site? View answer
System Administration > Integrating Your Site
How do I connect my Google Search Console account to Answerbase? View answer
System Administration > Content Management
Does Google crawl JavaScript loaded content on a page? View answer
System Administration > Content Management, Platform Benefits > Search Engine Optimization (SEO)
How can I prioritize the most important products in the product-by-product optimization workflow? View answer
How do I create my own Twitter application for Twitter login? View answer
System Administration > Third Party Login
How do I customize or change the styles and design of my Answerbase Q&A widget using CSS? View answer
How do I upload product specs sheets, sales sheets and manuals to automate answering ecommerce questions? View answer
Ecommerce FAQ Generator
How do I post a question and answer from the Answerbase administration site? View answer
How do I review Q&A content proposals from my company's previous customer communication? View answer
Can I use my own domain name and brand the Q&A site as my own? View answer
System Administration > Customization, System Administration > Integrating Your Site
What is the "External ID" of a Category or Tag? View answer
System Administration > Category Management
What does the "Browsing Option" setting do for the ecommerce module? View answer
System Administration > Other
For Microsoft Dynamics CRM, which API will allow me to export Q&A thread history to upload to a 3rd party database View answer
How does Answerbase measure ecommerce conversion assists? View answer
System Administration > Reports
How many users does the Basic Account and Professional Account support? View answer
System Administration > User Management, Other
What are the moderator settings to determine what a moderator gets assigned to and notified about? View answer
System Administration > Moderation
Can I set if content is published or unpublished after it's posted by a user until a moderator reviews it? View answer
I want my Q&A content to sit on my product pages instead of solely on Answerbase servers, is this possible? View answer
System Administration > Integrating Your Site, Other
What if I post similar Q&A content related to multiple pages, does that create a "Duplicate Content" problem? View answer
How do I test if my Answerbase Ecommerce Conversion Tracking Code is working correctly? View answer
How do I find the list of questions associated with each of my products? View answer
Product Page SEO
How can I style my Answerbase Q&A Widget? View answer
What does it mean if a question is "open" or "closed" and how do I edit that setting? View answer
Is it possible to add a SSL Certificate along with the custom Domain? View answer
Can I add my own Analytics to track the engagement and activity on the Q&A knowledge base and landing pages? View answer
What is the "Website" field used for? View answer
What is the "Call to Action Text" field used for? View answer
What does it do to add the product or offering name to the title of a question? View answer
What is the "Questions to Display" option of the Full Featured Widget? View answer
How do I Associate Q&A's to Products, Categories, or "All Products"? View answer
How does Answerbase send a Q&A pair to your support ticket platform? View answer
How do you leverage Answerbase to quickly publish and distribute helpful ecommerce FAQs across my site? View answer
What is Answerbase's monthly snapshot report? View answer
Can I assign questions or send questions to specific staff members so they can answer them? View answer
How do I change the password for an administrator or moderator? View answer
System Administration > User Management
What is the best way to view the answered inbound questions in the dashboard? View answer
Can I preserve the AI-Proposed answer when moving Google's People Also Asked questions to a new product/category? View answer
Ecommerce Product & Collection FAQs
What does the timezone setting control? View answer
What does the Business Hours and Holidays settings control? View answer
What is the "Offering Reference" and what is it used for? View answer
Can I place JavaScript on our Answerbase website? I want to include LivePerson chat. View answer
What is the URL for my mobile environment? View answer
How can we allow everyone to ask questions, but only allow a select few to answer the questions? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Customization
Is there a way to change user profile permissions for existing users without having to go through them one by one? View answer
We don't want our users to be able to edit or add information to their profiles, how can we prevent this? View answer
System Administration > User Management, System Administration > Customization
Does Answerbase provide 256 bit or 128 bit encryption with its SSL certificate? View answer
