How do I integrate Answerbase into a Services site? View answer
System Administration > Integrating Your Site, Frequently Asked
What are valuable general Q&A pairs I can post on my site to start? View answer
System Administration > Content Management
How do I assign user roles to new users or existing users? View answer
System Administration > User Management
How do do simple branding on my Answerbase knowledge base? View answer
System Administration > Customization
How do I test if my Answerbase Ecommerce Conversion Tracking Code is working correctly? View answer
System Administration > Integrating Your Site
How do I connect my Google Search Console account to Answerbase? View answer
Free Ecommerce SEO Audit
How do I post general site-wide FAQs related to All Products from within my Answerbase Admin site? View answer
Ecommerce Product & Collection FAQs
Can I assign questions or send questions to specific staff members so they can answer them? View answer
What if I post a bunch of AI-generated content without much review or editing it? View answer
How do I change the password for an administrator or moderator? View answer
How do I create my own Twitter application for Twitter login? View answer
System Administration > Third Party Login
How can I use an existing answer to answer a new question? View answer
I signed up for the free trial on the Basic plan, how do I switch my trial to the Professional plan? View answer
System Administration > Other, Other
How do I customize or change the styles and design of my Answerbase Q&A widget using CSS? View answer
What do I do with content creation recommendations that are related to one of my article pages? View answer
When integrating Answerbase with my website, should I use a subdirectory or a subdomain? View answer
System Administration > Integrating Your Site, Other
What does it mean to anonymize a user? View answer
Where do I find questions asked on Google related to my products and pages? View answer
Can answers that I post on Answerbase be shared in Social Media? View answer
System Administration > Integrating Your Site, Ecommerce FAQ Knowledge Base > Other
If I deem a user moderated, does that mean all their future questions and answers don't have to be moderated? View answer
System Administration > Moderation, System Administration > User Management
Why am I getting a "user does not have sufficient permission" when connecting Google Search Console? View answer
If Answerbase increases their prices or limit the number of users, can I take my member data if I leave? View answer
System Administration > User Management, Other
How do i change the text "QUESTIONS & ANSWERS" on my BigCommerce product page widget? View answer
How does Answerbase measure ecommerce conversion assists? View answer
System Administration > Reports
Is there a translation of Answerbase into French? View answer
System Administration > Customization, Other
How do you add a video to a question or an answer response to that question on Answerbase? View answer
How do I post a new question of my own from my admin site to a product page? View answer
Where can I find the Ansewrbase API Documentation? View answer
System Administration > Customization, System Administration > Other
If I search words that I know are in the questions that I just uploaded, why are they not being found? View answer
Ecommerce FAQ Knowledge Base > Keyword Searches, System Administration > Content Management
If I customize my website using Javascript / CSS, will Answerbase system updates make these function incorrectly? View answer
System Administration > Customization, System Administration > Integrating Your Site
Can I add users who can answer questions from the administration site? View answer
I have a user that was operating two different profiles; is there a way to merge those two accounts into one? View answer
Moderating users is a pain; how do I turn it off and stop getting email notifications about moderating new users? View answer
System Administration > Moderation
When importing content, do we need to create fake email addresses for the mock seed users or does the system do it View answer
System Administration > Content Management, System Administration > Integrating Your Site
How to change the default scheduled content review settings? View answer
What does the "Browsing Option" setting do for the ecommerce module? View answer
System Administration > Other
How do I add another User to view my Google Search Console Reports? View answer
System Administration > Reports, Frequently Asked
What does it mean if a question is "open" or "closed" and how do I edit that setting? View answer
In the future, if I need your services to customize my website according to my needs, is it possible? View answer
I marked a group of pages as "no-index" in the robots.txt file, how to I keep <meta>tags from overriding this? View answer
What is an Administrator and how do I assign one?
System Administration
How can a customer ask a question without leaving our site? We don't want to direct users away from our site. View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Integrating Your Site
Can you change the product on a Content Creation Recommendation? View answer
We would like SSO capability. We use Active Directory- how can this provide the authentication to your product? View answer
System Administration > Integrating Your Site, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, Other
Can I create a widget that displays only unanswered questions? View answer
Is there a translation of Answerbase into Portuguese (pt-BR)? View answer
Can I set if content is published or unpublished after it's posted by a user until a moderator reviews it? View answer
Is there an API for pulling statistics from Answerbase usage like the Dashboard and Reports does in the Admin area? View answer
How do I post a question and answer from the Answerbase administration site? View answer
Does Google crawl JavaScript loaded content on a page? View answer
System Administration > Content Management, Platform Benefits > Search Engine Optimization (SEO)
