How do I integrate Answerbase into a Services site? View answer
System Administration > Integrating Your Site, Frequently Asked
What is a moderator and how do I assign one? View answer
System Administration > Moderation
What if I post similar Q&A content related to multiple pages, does that create a "Duplicate Content" problem? View answer
System Administration > Content Management
Does Google crawl JavaScript loaded content on a page? View answer
System Administration > Content Management, Platform Benefits > Search Engine Optimization (SEO)
Why am I receiving emails to moderate new users? View answer
System Administration > User Management
How do I post general site-wide FAQs related to All Products from within my Answerbase Admin site? View answer
Ecommerce Product & Collection FAQs
How do questions related to "All Products" show up on my product pages? View answer
How do I add my sitemap for my question and answer content to Google Search Console? View answer
What are valuable general Q&A pairs I can post on my site to start? View answer
How do I configure a CNAME record in Cloudflare? View answer
Ecommerce Product Q&A
Why am I getting a "user does not have sufficient permission" when connecting Google Search Console? View answer
System Administration > Integrating Your Site
Are there limits to how many AI-Enhanced page-by-page recommendations I get per month? View answer
Ecommerce FAQ Generator
What are user roles and what do they do? View answer
When adding a widget to my Wordpress site, Wordpress keeps adding <p></p> tags that are not in my code, why? View answer
How does Answerbase measure ecommerce conversion assists? View answer
System Administration > Reports
How do I test if my Answerbase Ecommerce Conversion Tracking Code is working correctly? View answer
What is the "External ID" of a Category or Tag? View answer
System Administration > Category Management
How do I connect my Google Search Console account to Answerbase? View answer
Can I assign questions or send questions to specific staff members so they can answer them? View answer
How do I post a new question of my own from my admin site to a product page? View answer
As a moderator, can I assign questions or send questions to specific staff members so they can answer them? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Category Management, System Administration > Moderation
How do I test my Answerbase Conversion Tracking Code on a services site? View answer
If I have a subdomain, where do I get the IP address at which to point the DNS? View answer
Can answers that I post on Answerbase be shared in Social Media? View answer
System Administration > Integrating Your Site, Ecommerce FAQ Knowledge Base > Other
How do I find the list of questions associated with each of my products? View answer
Product Page SEO
How do you add a video to a question or an answer response to that question on Answerbase? View answer
How can a customer ask a question without leaving our site? We don't want to direct users away from our site. View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Integrating Your Site
What if I post a bunch of AI-generated content without much review or editing it? View answer
Can I preserve the AI-Proposed answer when moving Google's People Also Asked questions to a new product/category? View answer
We want one user to get an email every time a question is asked; they are missing some emails. What did we do wrong? View answer
System Administration > Customization, System Administration > Category Management, Ecommerce FAQ Knowledge Base > Other
What are the moderator settings to determine what a moderator gets assigned to and notified about? View answer
How can I systematically go through content that has a low quality reputation and improve it? View answer
What happens if my product images are throwing a 404? View answer
Do I have to install anything or can I control my whole Answerbase site online? View answer
System Administration > Other, Other
Can I ask my members to pay for a subscription to access my site? View answer
System Administration > Customization, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, Other
I have added users to my website, why did they not receive an email notification? View answer
How do I assign user roles to new users or existing users? View answer
Can I include links in my answers when I import questions and answers content? View answer
What is a preferred way of integration, Answerbase visually changed on its own URL or AB embedded as an iFrame? View answer
How do I add an external ID to a category? View answer
I have an auction plugin that I wanted to customize into my site. It's a PHP plugin; will that work on Answerbase? View answer
System Administration > Integrating Your Site, System Administration > Customization
Our web designer is going to make some design changes, is there a CSS guide or examples to make it easier? View answer
System Administration > Customization
Can I set if content is published or unpublished after it's posted by a user until a moderator reviews it? View answer
How do I post a question and answer from the Answerbase administration site? View answer
How do I add another User to view my Google Search Console Reports? View answer
System Administration > Reports, Frequently Asked
Is it possible to integrate SSO out-of-the-box or is that a customization? View answer
System Administration > Integrating Your Site, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, Other
How can I prioritize the most important products in the product-by-product optimization workflow? View answer
Can I place Javascript on our Answerbase website? I want to include LivePerson chat. View answer
System Administration > Customization, Other
Does Answerbase support the Japanese language? View answer
We need to integrate a comprehensive eshop into the website, will that be possible with this software? View answer
System Administration > Integrating Your Site, Other
