What are user roles and what do they do? View answer
System Administration > User Management
What are the moderator settings to determine what a moderator gets assigned to and notified about? View answer
System Administration > Moderation
Can I set if content is published or unpublished after it's posted by a user until a moderator reviews it? View answer
System Administration > Content Management
How do I assign user roles to new users or existing users? View answer
What is the "Website" field used for? View answer
System Administration > Other
How do I customize the styles of my call-to-action (CTA) widget? View answer
System Administration > Customization
Can you change the product on a Content Creation Recommendation? View answer
How do I find what CSS style I need to reference when I want to change styles for my page or widget? View answer
System Administration > Integrating Your Site
How do questions related to "All Products" show up on my product pages? View answer
How do you change the Product Category or Collection that questions are associated with? View answer
System Administration
What do I do with content creation recommendations that are related to one of my article pages? View answer
How do you add a video to a question or an answer response to that question on Answerbase? View answer
How can I stop spam, profanity and other junk from being posted as questions and answers? View answer
Can I include links in my answers when I import questions and answers content? View answer
How long does Google take to crawl my new pages or content? View answer
Can you upload bulk questions and select them for a certain product? View answer
How do i change the text "QUESTIONS & ANSWERS" on my BigCommerce product page widget? View answer
Can answers that I post on Answerbase be shared in Social Media? View answer
System Administration > Integrating Your Site, Public Q&A System > Other
How do I add an external ID to a category? View answer
System Administration > Category Management
How do I get moderation emails sent to another user besides the administrator? View answer
Can I identify a question thread as "thin content" or "micro content" on the platform? View answer
How can I view how many answers have been posted over a certain period of time? View answer
Does AnswerBase integrate with Google Analytics? View answer
Sales Support, System Administration > Integrating Your Site
How can I change the "Ask us" text on the Call to Action (CTA) widget? View answer
Is it possible to add a SSL Certificate along with the custom Domain? View answer
Can I increase the character limit for the questions? View answer
Why am I receiving emails to moderate new users? View answer
How do you change that the questions should not show up automatically until reviewed by admin or moderator? View answer
How do I have Q&A that is associated with "All Products" display on all of my products pages? View answer
Can an administrator change how many points a user is awarded on Answerbase? View answer
How do I reset a user's email address in Answerbase's Administration Portal? View answer
Where can I find the Ansewrbase API Documentation? View answer
System Administration > Customization, System Administration > Other
What is a moderator and how do I assign one? View answer
How do I get notified about new questions posted as a moderator? View answer
How do I make it so questions look like they're posted by other users as opposed to our staff? View answer
Is it possible to move or associate a question from one subject to another if its posted under the wrong category? View answer
Can you disable the voting system on Answerbase for answers and other types of content? View answer
What does enabling Schema.org markup do on Answerbase? View answer
What does it mean to "Enable showing a snippet of text in the search engine results"? View answer
How do I reset a user's password in Answerbase's Administration Portal? View answer
Can I add users who can answer questions from the administration site? View answer
How do you edit the email notification settings for users? View answer
What are the default notification settings for new users created on Answerbase? View answer
Can I make it so links from specific users are "follow" links as opposed to "unfollow"? View answer
Can I change the font family used? View answer
Is there a way to edit a question thread so that it can be assigned to a category or topic? View answer
How do I change the time settings in Answerbase? View answer
Does Answerbase offer an affiliate program? View answer
Sales Support, System Administration
How do I increase the character limit for the SiteMap verification text?
Is it possible to edit the timestamp on a question or answer?
