What is the "External ID" of a Category or Tag? View answer
System Administration > Category Management
What file types are supported for attachments? View answer
Ecommerce FAQ Knowledge Base > Other
How long do logged in sessions last for users?
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
How do I attach Answerbase to my website? View answer
System Administration > Integrating Your Site, System Administration > Customization
While registering, can a person choose his field of expertise? View answer
Can Answerbase be integrated with our email system? View answer
If I want to change the text in the title of my website, where do I need to go in order to do that? View answer
System Administration > Customization
test View answer
System Administration > Content Management
When setting up a Facebook Application, what do I enter into the "App Domain" area? View answer
System Administration > Integrating Your Site
How do I remove or disable the blurry words on the login page? View answer
My "Homepage About Text" is too long for one line so it wraps to the next line. How do I stop it from wrapping? View answer
If I customize my website using Javascript / CSS, will Answerbase system updates make these function incorrectly? View answer
System Administration > Customization, System Administration > Integrating Your Site
Should my main URL and my mobile URL be the same? View answer
Can the text in the "new user" email notification be changed? View answer
Can the text in the emails that the system sends be changed to be more personal to our website? View answer
Do I need to set up a unique email account to support the email communication with users? View answer
Why am I getting an empty question box on my website when I set up my widget? View answer
Can users ask any random question that they would like? View answer
Ecommerce FAQ Knowledge Base > Asking Questions
Do you offer "pay as you go" price plans? View answer
Other
What is your minimum term contract? View answer
Can Answerbase inform other users when a question is asked about their area of knowledge or expertise? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Category Management, Other
Are Single Sign-On (SSO) capabilities available on all Answerbase plans? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, Other
Can I integrate Answerbase into my existing application or website? View answer
System Administration > Integrating Your Site, Other
When integrating Answerbase with my website, should I use a subdirectory or a subdomain? View answer
If I have a subdomain, where do I get the IP address at which to point the DNS? View answer
Is there a discount if I pay for a full years subscription of service up front? View answer
How long does DNS propagation take? View answer
Can I tie into our existing product review program so users don't have to create another account for Q&A? View answer
If I decided to go with Answerbase, what is an estimate on how long it would take to have my site up and running? View answer
I want my Q&A content to sit on my product pages instead of solely on Answerbase servers, is this possible? View answer
Our pageviews spike and exceed the threshold for two months, can we average the monthly views with very low months
Can I use my own domain name and brand the Q&A site as my own? View answer
How can I prevent users from being able to comment on questions that have been asked? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, System Administration > Customization
Can I set up my Q&A site so that every question has to be moderated before it is posted? View answer
System Administration > Moderation, System Administration > Customization, Other
Can I advertise on my Answerbase pages? View answer
Are there any discounts on plan prices for non-profit companies?
Can Answerbase search the existing database of questions for relevant matches before the user submits the question View answer
