We don't want our users to be able to edit or add information to their profiles, how can we prevent this? View answer
System Administration > User Management, System Administration > Customization
Is there a way to change user profile permissions for existing users without having to go through them one by one? View answer
System Administration > User Management
How can we allow everyone to ask questions, but only allow a select few to answer the questions? View answer
Public Q&A System > Asking Questions, Public Q&A System > Answering Questions, System Administration > Customization
What is the URL for my mobile environment? View answer
System Administration > Other
When a user submits a new question, is there an email that is sent to the user? View answer
Public Q&A System > Asking Questions, Public Q&A System > Other
Can I place JavaScript on our Answerbase website? I want to include LivePerson chat. View answer
System Administration > Customization, System Administration > Integrating Your Site
Do you have a WordPress plugin? View answer
Sales Support, System Administration > Integrating Your Site
How many users can I have on the Basic plan? View answer
Sales Support, System Administration > User Management
What does the Business Hours and Holidays settings control? View answer
What users will show as "contributors" on the platform? View answer
Public Q&A System > Point System and Structure
What is the "Offering Reference" and what is it used for? View answer
What is the "Website" field used for? View answer
What is the "Call to Action Text" field used for? View answer
Can an ordinary user edit or delete their postings? View answer
Public Q&A System > Other
What types of videos does Answerbase support? View answer
Public Q&A System > Asking Questions
What does it mean if a question is "open" or "closed" and how do I edit that setting? View answer
System Administration > Content Management
Does leaving unanswered questions publicly on my site hurt my SEO? View answer
Platform Benefits > Search Engine Optimization (SEO)
Is the Q&A content owned by the customer? View answer
Is ecommerce product Q&A content performing on AI search engines like Perplexity? View answer
Platform Benefits > Ecommerce > Ecommerce SEO
