Can I create a widget that displays only unanswered questions? View answer
System Administration > Integrating Your Site
How quickly does content impact rankings of my ecommerce product pages? View answer
Platform Benefits > Ecommerce > Ecommerce SEO
Does my Q&A site have to reside on a subdomain or can it reside in a folder/subdirectory? View answer
System Administration > Integrating Your Site, Other
I'm an online retailer, how can Answerbase help improve my conversion rates? View answer
Other
Is there an API for pulling statistics from Answerbase usage like the Dashboard and Reports does in the Admin area? View answer
System Administration > Reports
Can we move data from the trial site to the new site when we begin service, or do we have to redo all customization View answer
System Administration > Customization, Other
We want one user to get an email every time a question is asked; they are missing some emails. What did we do wrong? View answer
System Administration > Customization, System Administration > Category Management, Ecommerce FAQ Knowledge Base > Other
Our web designer is going to make some design changes, is there a CSS guide or examples to make it easier? View answer
System Administration > Customization
How can we send an email broadcast to all our users? View answer
System Administration > User Management
Is there a maximum number of users we can have? View answer
System Administration > User Management, Other
Is it possible to manually rank users on the home page and member page? We want certain users to have prominence. View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Point System and Structure, System Administration > User Management
What is the uptime/reliability for your hosted solution? View answer
Does Google consider dynamic pages as valuable as Q&A on static pages? View answer
Platform Benefits > Search Engine Optimization (SEO)
Can I place Javascript on our Answerbase website? I want to include LivePerson chat. View answer
What does "Move to a different Product/Category " do when managing "People Also Asked" questions from Google? View answer
Ecommerce FAQ Generator
Can we allow auto approval of questions and manual approval of answers? View answer
System Administration > Moderation
How did Google's December 2024 core update treat Q&A content? View answer
What does it mean if a question is "closed" or "open"
It is possible to have two tiers of categories? e.g. categories > sub-categories View answer
System Administration > Category Management, System Administration > Customization
What happens with SEO if I publish a bunch of AI-generated content without reviewing it? View answer
How much helpful content is too much or too little to display per page? View answer
How do I control when the "See full answer" capability works on the Q&A widget? View answer
Ecommerce Product Q&A
Is there a way to "zero" the points accumulated so far by a user? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Point System and Structure
What happens when we optimize all of our products except for new ones and we only have a few new ones each month? View answer
Product Page SEO
What are the different levels of grouping that can be done, for both users and questions? View answer
System Administration > Category Management, System Administration > User Management
Can I set my Q&A as a popup on my page instead of it opening a new page and leaving my website? View answer
Can users just look up answers and ask questions without having to login/register? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
How do I remove the image portion of the user profile. I want them to have a username but no picture. View answer
Why aren't my pages getting crawled by Google? View answer
Platform Benefits > Search Engine Optimization (SEO), Platform Benefits > Ecommerce > Ecommerce SEO
