Can I add a call to action underneath each question thread? View answer
Public Q&A System
Can users post questions anonymously on the Answerbase Q&A platform? View answer
can i change the location of the search field View answer
Other
How do I get my custom domain on a secure https url reference? View answer
Is it possible for a customer to search through other customer questions on Answerbase? View answer
Public Q&A System > Keyword Searches
How do I edit the footer of my Answerbase knowledge base? View answer
How do I find the domain where my Answerbase knowledge base is on? View answer
How do I reset a user's password in Answerbase's Administration Portal? View answer
System Administration > User Management
Can I add users who can answer questions from the administration site? View answer
System Administration > Content Management
How can I remove "powered by answerbase"? View answer
Ecommerce Integrations
Hi, can I translate the questions or answers or articles into other languages and if yes where in Shopify? View answer
Feature Requests
How do you edit the email notification settings for users? View answer
What are the default notification settings for new users created on Answerbase? View answer
How do you show a list of active members on the knowledge base? View answer
Public Q&A System > Point System and Structure
Can I make it so links from specific users are "follow" links as opposed to "unfollow"? View answer
Can I change the font family used? View answer
System Administration > Customization
Is there a way to edit a question thread so that it can be assigned to a category or topic? View answer
How is an answer selected and voted as the best answer? View answer
Public Q&A System > Answering Questions
When I answer a question publicly, member asking still get an email letting them know we've answered them? View answer
What is an Answerbase Article and how do you manage them? View answer
How do I change the time settings in Answerbase? View answer
System Administration
Does Answerbase automatically answer duplicate questions through auto-suggest? View answer
How to change the color of links displaying within questions and answer in my Answerbase full-featured widget? View answer
What is the best way to post a Q&A thread that applies to several specific products? View answer
Does Answerbase offer an affiliate program? View answer
Sales Support, System Administration
Can we disable the Report option under each question or answer? View answer
Public Q&A System > Other
Can you add schema.org FAQ structured data to an ecommerce product page? View answer
In the admin section, under a question - there is an option to set answers to Staff (yes no) what does this do? View answer
How do I post an answer on Answerbase? View answer
I need help posting answers to questions View answer
Does Answerbase integrate with Google Question Hub? View answer
Is it possible to import Q&A content from other system or platform? View answer
What does it mean to anonymize a user? View answer
Do you know an easy tool that allows us to add an opt in easily? View answer
What if I'm using a custom Shopify template? View answer
Ecommerce Integrations > Shopify
What does it do to add the product or offering name to the title of a question? View answer
System Administration > Other
What does the "Browsing Option" setting do for the ecommerce module? View answer
What is the "Call to Action Text" field used for? View answer
What is the "Website" field used for? View answer
What is the "Offering Reference" and what is it used for? View answer
What users will show as "contributors" on the platform? View answer
What does the Business Hours and Holidays settings control? View answer
What does the timezone setting control? View answer
What does it mean if a question is "open" or "closed" and how do I edit that setting? View answer
What types of videos does Answerbase support? View answer
Public Q&A System > Asking Questions
Some of the questions/comments have a voting button, but some don't. I want to give a thumbs up, why can't I? View answer
Can I place JavaScript on our Answerbase website? I want to include LivePerson chat. View answer
System Administration > Customization, System Administration > Integrating Your Site
When a user submits a new question, is there an email that is sent to the user? View answer
Public Q&A System > Asking Questions, Public Q&A System > Other
Does "Login and No Registration" mean anyone can answer questions without supplying anything? View answer
Public Q&A System > Registration and Login
What is the URL for my mobile environment? View answer
