I setup my own domain for Q&A with my domain provider, now what? View answer
System Administration > Customization
Can Answerbase be integrated with our email system? View answer
Ecommerce FAQ Knowledge Base > Other
In registration, can I integrate a third party mailing list software to automatically add user info into a database View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Integrating Your Site
Where do I make a change to [SITENAME]? View answer
What are the API activity threshold and overage charges for the Business Plan per month? View answer
Other
Is it possible to edit the timestamp on a question or answer? View answer
System Administration > Content Management
How do I increase the character limit for the SiteMap verification text?
System Administration > Other
Can I use a credit card to pay for my Answerbase subscription? View answer
How can I disable the search indexing of the user profiles on my cobranded Answerbase forum? View answer
System Administration > User Management
How can I give a user login access; they are receiving an error stating they do not have the correct permissions? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > User Management
Can your enterprise solution operate in a closed system with absolutely no Internet access? View answer
Ecommerce FAQ Knowledge Base > Other, Other
Our web designer is going to make some design changes, is there a CSS guide or examples to make it easier? View answer
When I'm asking or answering a question, why don't I have the option to upload an attachment? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions
Is there an API for pulling statistics from Answerbase usage like the Dashboard and Reports does in the Admin area? View answer
System Administration > Reports
Does my Q&A site have to reside on a subdomain or can it reside in a folder/subdirectory? View answer
System Administration > Integrating Your Site, Other
Can we move data from the trial site to the new site when we begin service, or do we have to redo all customization View answer
System Administration > Customization, Other
We would like SSO capability. We use Active Directory- how can this provide the authentication to your product? View answer
System Administration > Integrating Your Site, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, Other
What is the uptime/reliability for your hosted solution? View answer
Is it possible to manually rank users on the home page and member page? We want certain users to have prominence. View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Point System and Structure, System Administration > User Management
Can I share to just Facebook or just Twitter, or do I have to share to all? View answer
What does the "Action Recommended - Complete Product Collection Integration" showing for? View answer
When does Answerbase create new content pages to be indexed by search engines and AI? View answer
Is Google indexing or not indexing your content solely related to the value of content? View answer
Platform Benefits > Search Engine Optimization (SEO)
How can I delete questions in bulk if I made a mistake with my import? View answer
Ecommerce Product & Collection FAQs
What does "Move to a different Product/Category " do when managing "People Also Asked" questions from Google? View answer
Ecommerce FAQ Generator
How did Google's December 2024 core update treat Q&A content? View answer
How much helpful content is too much or too little to display per page? View answer
Platform Benefits > Ecommerce > Ecommerce SEO
How do I configure how many Q&A's show on my Answerbase widget on my Shopify site? View answer
How can I import existing Product Q&A Content from another platform? View answer
System Administration > Integrating Your Site
What happens when we optimize all of our products except for new ones and we only have a few new ones each month? View answer
Product Page SEO
What is the difference from this tool vs us just using AI to research questions asked on each page ? View answer
How do I change the password for an administrator or moderator? View answer
How can I ensure that Answerbase connects effectively with my new Google Search Console account? View answer
